MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Software
Register FAQ Members List Calendar Mark Forums Read

Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.

Closed Thread
Thread Tools Display Modes
Old 06-01-07, 23:22
Erkenbrand Erkenbrand is offline
Private E-2
Join Date: Jun 2007
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default Vista - Logging off Error

So I tried searching the forums first, and it didn't take. If there is a thread, go ahead and point it out.

Anyways, I bought a Dell Laptop and it came with Vista. It's been working fine for the most part, I'm getting used to it. I've noticed a new problem that just recently came up (and it's been working fine for a while now, it just started doing this randomly), which is that it gets stuck on the "Logging off..." screen when you either shut down, restart, or [obviously] Log off. I'm not really sure what caused the problem to occur, as it wasn't a problem for the the first 3 weeks that I've been using the laptop. Hell, it was working fine up until last weekend. It pretty much started this Wednesday or so (and I can't recall what I changed, I don't think I did change anything at all). I tried going into the event log, and the basic message I got was that there were some processes that would refuse to close, causing the "shutdown process to be delayed". I'm not sure what to do with that information, however.

So has anyone else experienced this, or is familiar with it? What should I do to solve it? It's not a critical issue or anything (I can still go into and come out of Sleep Mode, which I do most of the time rather than shutting off anyways). But I'd like to get to the bottom of (and hopefully solve) this problem.

Thanks for the help guys. Let me know if you need more information. Oh, and almost forgot, I'm running Vista Ultimate 32-Bit Edition

Wait, nevermind. I remembered what I changed: I changed the only user account on it. I changed the name of it, and also removed the password protection. I'm pretty sure this started happening after that.
Sponsored links
Old 06-02-07, 05:51
DavidGP's Avatar
DavidGP DavidGP is offline
MajorGeeks Forum Administrator - Grand Pooh-Bah
Join Date: Jan 2002
Location: UK
Posts: 40,168
Thanks: 3,538
Thanked 3,320 Times in 3,028 Posts
Default Re: Vista - Logging off Error


Yes, what would the process be that event log tells you is refusing to close?

Did you install any software prior to this happening as incompatible software or driver is generally the cause of Vista hitting a hang at shutdown.
Support Majorgeeks
Twitter | YouTube | Facebook | Pinterest | Majorgeeks Newsletter | Shop @ Majorgeeks |
Old 06-02-07, 08:26
studiot's Avatar
studiot studiot is offline
Major Geek
Join Date: Jan 2007
Location: Somerset UK
Posts: 4,188
Thanks: 4
Thanked 125 Times in 119 Posts
Default Re: Vista - Logging off Error

Dell laptop?
Do you have hibernation turned on?
There is a bug in Vista (what a surprise) with the hibernation file cleaner.

start type command into the search box
right click command prompt click run as administrator
input password if any or click continue
at the command prompt type
powercfg /hibernate on


Secondly try scannning the c drive

start>computer>right click on c choose properties>tools tab
click the button marked check now in error checking
ok in the user access
tick both repair options


Studio T
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Never before seen 3DMark error w/ Vista boburke Software 0 03-01-07 14:34
Vista error on restart Rimka Software 12 01-31-07 09:58
Vista installation error: 0x80070241 yusky03 Software 3 01-11-07 12:53
Error logging on billee Malware Removal 9 07-12-04 12:05
Logging on error Greyhound Hardware 10 03-10-04 05:48

All times are GMT -5. The time now is 14:45.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds

All content Copyright source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger