Outlook Express Question

I created a new account and entered my account username and password. I clicked save password. Everytime I go to check my email, I am prompted for the password. The username is already filled in and the save password box is checked and grayed out. Why do I still have to enter the password, and how can I fix it? Also, I forgot to add that it is the Outloook Express that comes with Windows XP. Thanks.

 

do your other accounts have this problem as well?
do you have protected storage service running?

 

I don't have any other accounts on the computer. Not sure if I have protected storage service running. Would that matter?

 

in my searches it has been mentioned that this is necessary.