Help remove this Junk!

[MagnusKain]

I'm helping out my Girlfriends brother out of state and I need help on this. It's an older HP Pavilion with Windows XP. I'm pretty sure it's infected to heck and back. Here my logs, thanks for the help. I know some of the Scans are a little older but nothings been done or changed in between any of them. Some take 4+ hours to scan so hopefully thats okay. ^^;;

[MagnusKain]

The other scans...

[chaslang]

Give the below a run!

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log ( C:\combofix.txt ) for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT
4. the ComboFix log
   

Make sure you tell me how things are working now!

[MagnusKain]

Okay all set... heres the logs

(By the way I ran all these while in safe mode w/networking. Please let me know if I should have ran them in Normal mode or if it was okay and didn't matter.)

Thank you.

[MagnusKain]

and the forth...

[chaslang]

Unless we specify to user safe mode (like in the READ ME), you should always use normal boot mode.

It appears that you did not do step 2 of the READ ME. You really should do this now just in case we need to look for any hidden files. However a registry patch that I'm going to give you below will do it automatically (assuming you get the registry patch to work).

Run this Disable/Remove Windows Messenger to remove Windows Messenger.

Uninstall the below old versions of software:
Java(TM) SE Runtime Environment 6 Update 1
McAfee.com Agent

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment



Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {3FF2A511-80BC-4B83-9690-D0B7C2587AE0} - C:\WINDOWS\System32\vturq.dll (file missing)


After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"QuickTime Task"=-
"SunJavaUpdateSched"=-

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vturq]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"Hidden"=dword:00000001
"SuperHidden"=dword:00000001
"ShowSuperHidden"=dword:00000001
"HideFileExt"=dword:00000000

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

Files to delete:
C:\WINDOWS\SYSTEM32\lwinondt.exe
C:\WINDOWS\System32\vturq.dll
Folders to delete:
C:\Documents and Settings\Owner\Application Data\Sunbelt Software

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

[MagnusKain]

Okay sorry I've been posting slowly on this. I'm navigating around a family and there PC time. Anyways. I couldn't get McAfee.com Agent to uninstall. I get a Internet script error everytime. The uninstall progress then doesn't go anywhere (Tried in Safe Mode and same.) So I've done all the steps with no problem cept that and heres the logs. Thank you so much.

[MagnusKain]

and HJT log....

[bjgarrick]

Download Your Uninstaller! 2006 5.0.0.360, save to desktop and install.

Locate McAfee.com Agent and uninstall this way. Once you complete this, reboot and let me know how things are running. Also attach a fresh GetRunKey and ShowNew logs.

[MagnusKain]

All right, I belive it's all gone. Still slow but I'm assumeing it's the ram. Double check it all for meh. Thank you all.

[bjgarrick]

Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we used SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!