Help Removing Popups

Hello there, I have followed all the instruction to clean my computer.
I am still experiencing the same couple of popups.

Can anone help pls.
Atached are the documents your asked for.

Cheers

 

And here is the rest.

Txs

 

First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

Pre-Instructions:
Please print out these instructions so that you can operate with All Browser Windows CLOSED.


Step 1:
Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed.

Step 2:

• Now Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to WEP/WPA-PMK key recovery service
• Then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste WZCOOK into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Step 3:
Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

Step 4:
Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

Again, make sure ALL browser windows are closed when you click FIX.


Step 5:
Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Step 6: Begin here after rebooting from Step 5!
Next Reset Web Settings & Default Security Settings

Note for IE 6 users:
To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites. For IE 7 users, simply click the "Reset all zones to default level" button.

Note for IE 7 users:
Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.


Step 7:
Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.


Step 8:
After you have completed ALL of the above in the correct order, please attach the following logs.

• HijackThis Log
• ShowNew Log
• GetRunKey Log
• Avenger Log

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

Bjgarrick hello,

Tank you much for your help.
I have followed all steps your recomended to do. I did not get ant error messages while doing so.

Unfortunatly, I am still experiencing the same popups showing adds and security allerts.

Enclosed are the los yo have requested. What would you recommend next???

RN

 

Here is the Avenger log

 

First, go into Add/Remove Programs and uninstall CounterSpy as we're done with it.

Next, you must close all antispy and antivirus programs you may have running before starting this fix.

Next, run Avenger again as you did before. Copy the text in the quote box below...

Once you complete the above and have rebooted, run ATF-Cleaner once more as you did before.

After you have completed this post again, attach the following fresh logs.

• HijackThis Log
• ShowNew Log
• GetRunKey Log
• Avenger Log

 

Great, I don't know what you did, but it seams like the popups have stoped.
YOU ROCK.

Now while running avenger, I did get a following error message:
Syntax error in line -- does not appear to be a valid registry path. Line will be ignored.

Howerver, Popups are no longer happening. So I guess it worked.

MajorGeeks is the best.

Following are the logs...

 

Also the ShowNew Log.

Txs a Million,

Let me know if there is anything else to be done.

Regards

RN

 

We need to remove a registry entry, follow below.

Click Start > Run > type regedt32 and press ENTER.

Navigate to the following key:

On the right hand side locate rhrepqlo and select it. Once selected right click and select delete.

If you get any errors such as a permissions errors. Right click on RUN and select permissions. When it comes up, click on Everyone, at the bottom check the box next to "Full Control". If you do not have "Everyone" as a user then you will have to add it. Click the ADD button, in the box type Everyone and press enter. Once you add the user then go back and do the steps above as in granting Full Control.

Once you have completed this, reboot and attach the following fresh logs.

• HijackThis Log
• ShowNew Log
• GetRunKey Log

 

I followed the steps and was able to delete the reg indicated.

Enclosed are the logs you requested.

How does it look now??

Txs

RN

 

Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we used SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger, the log (avenger.txt) and C:\avenger.
8. If we had you download any registry patches like fixme.reg, fixme1.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Sorry for the delay as I was out of town.

Thank you very much for your help.
I followed all steps. Everything seams to be working fine now.

I still have one other question you might be able to help with.

The PC is very slow up on reboot. Once it is up and running it is fine, but it takes up to 5 minutes 1st to runn properly.
I know I have a lot of softwares installed on it, but I still 8Gigs of free space.

Any recommendations??

RN

 

Since it's no longer malware related I am going to recommend your posting in the Software Forum.

Just as a side note, the amount of free hard drive space has nothing to do with the initial boot. The amount of system memory however can if there is not a lot installed.

 

Thank you then for all your help BJ.

Best Regards.

RN

 

Your Welcome!:major