No control panel, desktop properties, etc. (disabled by virus)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by @n@stell, Sep 17, 2007.

  1. @n@stell

    @n@stell Private E-2

    Hi,

    I was infected by a virus and i lost control panel, properties etc.

    Please help

    Thanks in advance

    pp: i think that the virus is win antivirus pro or something like this because i got a popups to download this software
     
  2. abri

    abri MajorGeek

    Hi @n@stell!
    Welcome to Major Geeks!

    Are you able to run anything now? Are you using your infected computer to post in this forum? Do you have access to Windows Explorer and your Start button? Can you download anything? If you can still download, please start in the READ & RUN ME FIRST and do anything you can. If you can't do something, just skip it and go on.
    Thanks!
    Abri
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download this ( if ness. download to a diff. computer and then save to disc or cd) then run it on your computer:
    Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Attach that log to your next post and Abri will continue to assist you .....
     
  4. @n@stell

    @n@stell Private E-2

    Hi,

    I think that i remove the virus itself using Spyware doctor but i cannot pretend that all is removed, also i have mcafee antivirus on my computer (installed before i've infected with the virus). I returned also my task manager and regedit, but i still cannot return control on my control panel and desktop properties.

    now your suggestion is to start with "READ & RUN ME FIRST " right?

    thank you very much
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run the combo fix on your system and then finish the Read and RUn First and attach the requested logs.
    Combo will remove alot of the problems ...but the rest will need to be addressed by running the requested scans and attaching those logs.:)
     
  6. @n@stell

    @n@stell Private E-2

    Would you believe it! I returned my control panel, properties, all ...

    here is the requested log file...

    now i will proceed with the read and run section and will attach the log files again

    Thank you again
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you made any progress with the scans and are you able yet to attach the logs?
     
  8. @n@stell

    @n@stell Private E-2

    Yes here are the results:


    AVG Antispyware log - I could not get this log because the button was disabled.

    BitDefender - attached
    PandaActiveScan - attached
    GetRunKey - attached
    ShowNew - attached
    HijackThis - not executed jet
     

    Attached Files:

  9. @n@stell

    @n@stell Private E-2

    10x a lot
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Development Kit 5.0 Update 6"
    J2SE Runtime Environment 5.0 Update 11"
    J2SE Runtime Environment 5.0 Update 6"
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment Standard Edition v1.3.1_09"
    Java 2 Runtime Environment, SE v1.4.2_06"
    Java 2 SDK Standard Edition v1.3.1_09"
    Java 2 SDK, SE v1.4.2_06
    Java(TM) SE Runtime Environment 6 Update 1

    Now:
    Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    * On the page that opens, scroll down to XServer
    * then right click the entry, select Properties and press Stop Service.
    * When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    * Click OK until you get back to Windows.

    * Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    * At the lower right, click on the Config button
    * Then click the Misc tools button
    * Select Delete an NT Service
    * Copy/paste XServer into the box that opens, and press OK
    * If you receive any error messages just ignore them and continue.
    * Now exit HJT

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt
    Attach new logs for:
    HJT
    Avenger
     
  11. @n@stell

    @n@stell Private E-2

    Hi,

    There is no new log for HJT, the NT Service was deleted without any problems.

    Here is the log from Avenger

    Can I return after all procedures my different javas, I need the older version, not only the latest one.

    10x and regards
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Why do you need older versions of Java? They are vulnerable to malware ...?

    Are you having any other issues?
     
  13. @n@stell

    @n@stell Private E-2

    The software that I develop runs with older versions :(

    And I do not have any problems. Thank you so much for help.
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to be aware that older versions of Java make your system vulnerable ....

    You're very welcome...and safe surfing!! :)
     

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