video codec

You did not rename HJT as per the instructions in the Read and Run First! Please do that.

Counterspy will also work under Vista --- please use it!

Turn off UAC and you can run ShowNew and GetRunKeys.

you need to right click the Hijackthis/Analyze exe and Choose "Run as Administrator" if you haven't already.

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Please attach new logs for:
ShowNew
GetRun
HJT
Counterspy or AVG Anti-spyware

 

Clean out the temps....CCleaner:
CCleaner ~ works, but its best to set the Privilege level on this app to Run as Adminstrator.

You need to re-run counterspy and have it quarantine MyWebSearch!

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Attach new logs for:
ShowNew
GetRun
HJT
Avenger

Tell me if you had any problems running the above.

 

Sorry ...Vista compatibility is creating havoc for us with the malware removal.
Let's try:
Pocket KillBox
Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

* Delete on Reboot
* then Click on the All Files button.*(or on the folders option)*
* Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

* Return to Killbox, go to the File menu, and choose Paste from Clipboard.
* Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

If this doesn't work in Vista ...(have you turned off UAC?) (and be sure to run it as Administrator - right click the exe and Choose "Run as Administrator)
Then you may have to use explorer to find and delete them.
Let me know.

 

Those are more than likely files for the Brother printer software that is installed. You should restore these from the C:\!Killbox folder.

 

You still have ViewPoint in your add/remove items.
The fixes aren't working, so you need to turn off all your security software and try them again.

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

Quote:
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
After clicking Fix, exit HJT.

 

Do you still have windows defender installed - if so, I would uninstall it.
You may uninstall Counterspy now.

The two items in your HJT log are not critical (left overs) that may be fixed once both of the above are uninstalled. But again, they are not critical nor malware.

Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
* go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!

 

Yes, you usually have to stop it / disable it before you can uninstall it ...but it is not in your uninstall list. Is it in the uninstall list in CCleaner?

We can kill it with this:
Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

 

Give the exact location.

 

Can you right click and delete?

HJT item to delete:
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

 

First try deleting what is in the folder ...then the folder. If this doesn't work and you have already disabled it ..then you may have to reinstall and then try uninstalling.

 

Try right clicking the folder and choose "Run as Administrator" then try to delete it.

 

I keep forgetting that this is Vista ...forgive me ...it is probably okay under this new OS ...and like all Vista stuff, you could probably only uninstall after turning off UAC ...but again, it is really not that big an issue and may provide some protection for you.

 

You're welcome....safe surfing!!