Problems with winantivirus and pop ups

nmd · Sep 22, 2007

I am having problems with popups. Here is the hijack this log, and vundofix found no infected files. Would you please advise as to the output of the hijack this log, and what actions need to be taken?
thanks in advance.

abri · Sep 22, 2007

Hi nmd!
Welcome to Major Geeks!
You have several bad things on your computer which Vundofix didn't pick up at all. In order for us to help you, we have to be able to look for the files that need to be removed and for that we need the logs we request. Please go through our standard cleaning procedure by following the instructions and links in the box below. Thanks.
abri

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

If, after doing ALL of the above, you still have a problem, make sure you have booted to normal mode and run the steps in Downloading, Installing, and Running HijackThis taking care to install it as per the instructions to the proper folder and to properly rename the hijackthis.exe file to analyse.exe. This is very important due to some new infections going around!

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy (this one must be saved by you)

(AVG Antispyware log) – this one ONLY IF you were not able to run CounterSpy

Bitdefender – from step 6

activescan.txt – from the Panda scan from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

hijackthis.txt – the log from the analyse.exe scan – (HijackThis has to be renamed and be in the proper folder – read the instructions!)

NOTE:You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
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Problems with winantivirus and pop ups

nmd Private E-2

Attached Files:

hijackthis.log

VundoFix.txt

abri MajorGeek

Log in or Sign up

Problems with winantivirus and pop ups

nmd Private E-2

Attached Files:

hijackthis.log

VundoFix.txt

abri MajorGeek

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