Spyware/Trojan attack - Hijackthis log file

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by smen, Sep 26, 2007.

  1. smen

    smen Private E-2

    Hi,

    Having a horrible spyware attack I think. Firstly, I am not a comp expert. From this forum I read about others experience and advise given. I have attached the HJT logfile and hope someone can help me......Please....In the course of this problem I have downloaded and tried a few antiviruses!
     

    Attached Files:

    Last edited by a moderator: Sep 26, 2007
  2. AbbySue

    AbbySue MajorGeeks Administrator

    Welcome to MG's smen!:)

    Per the forum guidlines I have converted your HJT log to an attachment.

    Also it appears you did not follow the initial steps for cleaning your computer.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!



    Good luck!:)
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Be sure to pay close attention to step 3 of the READ & RUN ME instructions that AbbySue gave to you. You have signs of 4 antivirus program being installed. One of them (F-secure) may be partially uninstalled but 3 are still clearly running, Microsoft Windows OneCare Live, AntiVir, and PCSecurityShield. All but one of these must be uninstalled.
     

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