9-1-1 Adware Problem!

Welcome to Major Geeks!

Yes you have multiple Vundo infections!

Why did you attach text file copy of the READ & RUN ME??? You need to attach the log from AVG Antispyware.

Also you need to properly installed GetRunKey. It appears that you did not extract it from the ZIP file before running it like you did with ShowNew. Please do this so that the next log is correct.

Download this file - combofix.exe

1. Double click combofix.exe & follow the prompts.
2. When finished, it will produce a log ( C:\combofix.txt ) for you. Attach this log to your next reply See: HOW TO: Attach Items To Your Post

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT
4. the ComboFix log

Make sure you tell me how things are working now!

 

No it did not work properly. You need to check to see if you are seeing one of the error messages mentioned on the download page for GetRunKey. Let me know.

Also note, these scans are not supposed to be run in safe mode.

Who has been giving you registry patches to run???????

 

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O20 - Winlogon Notify: ddayw - C:\WINDOWS\
O20 - Winlogon Notify: geede - C:\WINDOWS\

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

It is still not running properly. I repeat my question, are you checking for the error messages mentioned on the download page for GetRunKey.

 

A command prompt window should open and messages may appear in that window.

 

Click Start, Run, and enter cmd and click OK. This will open a command prompt window. In the command prompt window enter the below commands each followed by the enter key. Note there is a space after the cd and after the dir
cd C:\GETRUNKEY
dir > c:\flist.txt

Now attach the c:\flist.txt file here.

 

Hmmm!!!

Click Start, Run, and enter cmd and click OK. This will open a command prompt window. In the command prompt window enter the below commands each followed by the enter key. Note there is a space after the cd and after the dir
cd C:\GETRUNKEY
GetRunKey.bat

Take note of any messages different than what you posted last time (that is if any are different). When the notepad file opens, just close it.

Now attach the new c:\runkeys.txt file here.

By the way how are things running now??

 

Yes I believe your malware is gone too! I'm just concerned as to why GetRunKey is not running properly. I want you to try one last set of steps

• Delete the C:\GetRunKey folder
• Unzip the GetRunKey.zip file into the exact same folder where you already have ShowNew (this was C:\ShowNew )
• goto the C:\ShowNew folder with Windows Explorer
• first double click on ShowNew.bat to create a new log from it
• then double click on GetRunKey.bat to create a new log from it.
• attach the two new logs (newfiles.txt and runkey.txt).

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

No problem! Thanks for helping me find out why GetRunKey.bat was not running properly. You may not have noticed, but it ran okay this time. For some reason on your PC, it would not run properly in the original folder you had.

Totally incorrect. conime.exe is a valid Windows process as long as it is running from the proper location which is C:\Windows\system32. If you look back at your previous HijackThis logs you will see it has been there all along ( C:\WINDOWS\system32\conime.exe ) and I have been ignoring it because it is valid. conime is short for Console Input Method Editor and has to do with other language support features. See the below links for more info:

http://www.microsoft.com/windows/ie/ie6/downloads/recommended/ime/default.mspx
http://www.microsoft.com/globaldev/handson/user/IME_Paper.mspx

You can even see the file mentioned by name here: http://support.microsoft.com/kb/903204