Have a problem with installation antivirus program

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by zalka100, Sep 26, 2007.

  1. zalka100

    zalka100 Private E-2

    Hello!
    I have a serious problem now after my installation and un-install McAfee Security program. Now I can't install other anti-virus program - I've tried to install Avast, Kaspesrky antivirus - nothing works. Exe. files from these programs just disappear! I cannot also go to the Safe Mode + cannot save any changes after my work on computers. I tried CCleaner (new version) - nothing works again. When I try to make sfc /scannow - PC does not recognizes my CD (I have original genuine CD). I cannot open Internet Explorer (got message "Windows cannot find "null".....). Now I use Mozzilla Firefox. I tried to repair my Windows - nothing - everything the same!
    I use Windows XP SP2.
    I'm not a BIG programmer....So...Please, help!

    Thanks, ahead.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your problems may not be malware related. Let's see if you can run the below to make sure McAfee is really gone. It frequently does not uninstall properly.

    McAfee Consumer Product Removal Tool

    If that does not help, see if you can follow the instructions in the below:

    Using MGtools
     

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