Stuck in the middle of READ & RUN ME FIRST

Welcome to Major Geeks!

I'm not sure why you cannot not run IE. Are you just saying you don't know how to find it? It is here: C:\Program Files\Internet Explorer\iexplore.exe

You can just create a shortcut to it on your Desktop. You should also be able to just click Start, Run, and enter iexplore and click OK. And this should run it. Have you tried this?

 

No it isn't. It would not be running if it were missing. You probably are thinking this because you cannot see file extensions which would mean you did not do step 2 of the READ ME.

Which questions? Why Vundo was not found by VundoFix??

 

Please follow the below instructions instead of what is in the READ ME.

Download this file - combofix.exe

1. Double click combofix.exe & follow the prompts.
2. When finished, it will produce a log ( C:\combofix.txt ) for you. Attach this log to your next reply See: HOW TO: Attach Items To Your Post

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Then follow the instructions in this link: Using MGtools

After doing the above attach the log from Combix and the MGlogs.zip file mentioned in the Using MGtools link.

 

NOTE: You should never uninstall IE from your system. It is an integral part of your OS and is required on thousands of websites including Microsoft. Without it, you cannot get all updates for your OS and you will not be able to access many websites properly (example: BitDefender and Panda but there are many many more).

 

I'm looking at your logs now but I have to ask why you are running your PC with inadequate protection. You have no antivirus, no real firewall (the Windows firewall is not adequate) and no antispyware realtime blocking tool.

 

Not recommended since it will slow your PC down a tremendously. Free is nice but not at the cost of what it will do to your performance. AVG and Avast (which you imply that you did not like) are much less resource hungry and actually are probably more effective than McAfee. There are also free firewalls listed in the link you referred to.

No!

While I work up the rest of your fix you can get started on the below.

Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below folders which may be left behind by the uninstall:
C:\Documents and Settings\Debora L. Nichols\Application Data\Sunbelt Software
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software

Looks like you missed a couple things from the READ ME too.

• Uninstall Viewpoint Media Player (Remove Only) as requested in step 0.
• Also you did not use our link for Spybot. You are running Spybot - Search & Destroy 1.2 which has not been used in over 3 years. Uninstall it and install the version given in the link in the READ ME which is this one: SpyBot-Search & Destroy
• This is not part of the READ ME but you also have an almost 3 year out of date version of SpywareBlaster installed. You have SpywareBlaster v3.4. Uninstall this and install the current version from here: SpyWare Blaster

I will be posting the rest of your fix soon! I had to answer a few phone calls! People just never leave me alone.

 

That's good but you still need a software firewall.

 

It can take a long time to run and it will be more important to complete my following steps quickly.

Panda also takes a long time to run and no do not install anything else unless I request it. Just follow the steps I have given in my previous messages and then do the below.



Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: 0 - {27535A6E-FDD5-4B13-DBAE-24530C32998A} - C:\Program Files\Accessories\qufa.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [yzno] C:\WINDOWS\System32\yzno.exe
O4 - HKLM\..\Run: [{D3-3F-F0-0B-ZN}] c:\windows\system32\dwdsrngt.exe CHD003
O4 - HKLM\..\Run: [mebelu] C:\Program Files\Mplayer\mebelu22011.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Policies\Explorer\Run: [yzno] C:\WINDOWS\System32\yzno.exe
O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw4.cab
O20 - Winlogon Notify: fccabab - fccabab.dll (file missing)

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

That only looks for updates to the detections and since the detections for the old version were not being updated you were way out of date. The programs themselves needed to be updated.

No! You can set that backup later if you want to use it to load your browser faster. We normally remove them because there are many many infections that set peoples home pages to this and they do not want it. It is just easier for us to remove them while cleaning and then everyone can reset their desired start pages once their PC is clean.

 

You just need to rerun GetLogs.bat which is in the C:\MGtools folder and it will create ALL new logs. Then please reupload the C:\MGlogs.zip file again since the contents will be all new logs.

 

Did you rerun MGtools.exe or did you just run GetLogs.bat?

Also how are things working?

 

You're welcome! Never been to Tennessee yet!

Okay since you did not reinstall Spybot and SpywareBlaster as requested in message # 12. You should do that right now then move on to the below (the link at the end is a repeat but be sure to complete all steps ).

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Key words - I request it which I did in message # 12.

 

You're welcome. Surf safely!

 

Good job!

Adding any protection software does have an impact especially if you install things like internet security suites. But what we recommend in the How to line is not as resource consuming even though it does have an effect on PC performance. The alternative of getting infected frequently is not an attractive one especially since some infections can cause signficant damage and/or steal personal information.