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IOBit Software
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| Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs. |
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#1
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I recently bought the HP Photosmart C5280 All in one printer-scanner-copier
and noticed that the recommended installation has included a program called: HP customer participation programme 9.0, which is 212mb in size! I tried to remove it in Add or remove Programs (I use WinXP desktop), but the following message appears: Removal of these programmes is NOT recommended if you are going to continue to use any of the following devices with this computer - HP Photosmart All-in-one. I cancelled the action at this point. Does anyone know how to remove the HP customer programme without affecting the printer? Thanks G
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The journey of a thousand miles starts with a single step. |
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#2
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Hey G, I found this quote by an MS MVP.
Quote:
If I remember correctly, and who knows if I do, I had the same program when I had my PhotoSmart camera. It seems like I uninstalled it.You can always uninstall it, test your All-in-One, and if you are having problems with it, you can always re-install it with the software that came with it. (I hope you aren't one of those who loses their software discs) When and if you do re-install it, see if there is a custom set-up that allows you to exclude the Participation Program. |
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#3
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Thanks M
It was very kind of you to gather this information from MVP. I shall remove it safely in the knowledge that I have got the original installation disc, should the operation make my printer less effective. Cheers G
__________________
The journey of a thousand miles starts with a single step. |
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#4
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Hi,
I know it's a bit late to ask but did you remove this program and did it or did it not adversely affect your all-in-one? I'd like to remove it but would like someone's advice. Thanks! |
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