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  #1  
Old 12-19-07, 22:28
Ms MArty Ms MArty is offline
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Exclamation Please help me!

I keep trying to remove res://c:\windows\system32\shdock.dll/dnserror.htm by installing Spybot then CShredder and Hijack this and I'm still having the same problem. I found the file but I can't delete it. I get a pop up saying it's in use or protected and can't be deleted! I've been at this for 2 days now and I don't know what else to do!!!!!!
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  #2  
Old 12-19-07, 22:34
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Fred_G Fred_G is offline
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Default Re: Please help me!

Welcome to MajorGeeks Ms Ma! I would go here http://forums.majorgeeks.com/showthread.php?t=35407 and follow the instructions.

E
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  #3  
Old 12-20-07, 04:52
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wildwolf220 wildwolf220 is offline
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Default Re: Please help me!

and welcome to MG's..
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  #4  
Old 12-21-07, 17:35
Ms MArty Ms MArty is offline
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Unhappy Re: Please help me!

Thanks so much I think I have successfully gotten rid of the res://c:\windows\system32\shdock.dll/dnserror.htm problem on my laptop since I downloaded the latest version of SPYBOT but I can't remove it from my main computer because I can't access the internet on the main computer. I put the updated SpyBot onto a flash drive and tried to install in on the main computer but since it can't connect to the internet I keep getting an error code: Error sending request. the server name or address could not be resolved.
How can I install SpyBot or any other anti-virus or spyware fighter and make it run without internet access? I had an old version of SpyBot so it kept telling me there were no threats. What should I do now? I feel like a completely helpless because I know so little about computers! !!
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