Using ESET's Online Scanner

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Please disable your antivirus program while running this scan to avoid running into issues with your existing program conflicting with the online scan.

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Please go here then click on:
  

  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

• Select the option YES, I accept the Terms of Use then click on:
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is checked, and the option Scan archives is also checked.
• Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Now click on:
• The virus signature database... will begin to download. Be patient this may take some time depending on the speed of your Internet Connection.
• When the download is finished, the Online Scan will begin automatically.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When the scan completes, click List of found threats
• Next click Export to text file and save the file to your desktop using a name such as ESETScan.txt. Attach this report to your next reply. (See: HOW TO: Attach Items To Your Post )
• Click the <<Back button then click
• Attach the ESETScan.txt to your next reply.

NOTE: You may see some lines similar to the below in ESETs log

C:\MGtools\Process.exe Win32/PrcView application cleaned by deleting - quarantined
C:\System Volume Information\_restore{1B46FEEB-D873-4553-91BD-EA3515F2E34F}\RP3\A0001532.exe Win32/PrcView application cleaned by deleting - quarantined

These are FALSE detections which can be ignored. Rest assured that MGtools is clean. process.exe is just a simple command line based Task Manager tool.