modem not detected

a friend has a computer and it is running windows xp professional he wants to connect to the internet what is the first thing he needs to do? when we tried i noticed that the modem had a yellow circle with a black explamation point inside of it. i went to a forum posted my problem about the circle and someone replied for me to uninstall the modem through the computer without taking the modem out and reboot the computer. i did what they said and now the computer does not detect the modem what can i do to help. i am using a public computer with internet access to get help with the problem :banghead

 

I would shut down the PC, unplug the power cord, and open the PC and remove the modem. The plug it in, and boot it up without the modem. Check the device manager and make sure all other devices are installed and working correctly. Then shut down, unplug the power cord again, and put the modem back in and use a different slot. The plug in again and boot up. Windows should at least detect the modem, and hopefully it will install a driver for it. There's a chance it won't install the driver, so before installing the modem in the PC, write down any brand names and model numbers on the modem. There's usually one big chip (and lots of smaller ones) that's got a name like Conexant or Agere on it (those are two of the main companies), but it might be something else. Anyway, write down the name from the chip, and any numbers on the chip. Like a typical Agere chip would have SV92P-T00 on it (for example). If Windows doesn't load the driver, post the info you wrote down, and we'll try to help.

 

my friend does not want me opening the case i was told there was a download i could get from this site http://www.majorgeeks.com/download4181.html
but i don't k now which one to try check the site and send me a direct link to the correct download please to see what the modem model number is with out taking the computer apart :confused

 

removing/replacing a modem is pretty basic, I'd assure your friend its routine and follow DLB's advice.

 

what is the link i ask for that would show the model number of the modem so i can download what i need to fix the problem the back of the computer shows the card is in the 3rd slot from the bottom:confused

 

that software (everest) tells you information about your comp, and what software versions you have. if it detects your modem (and your post said it didn't) it might tell you what manufacturer it is, but i don't know about the version, etc. it would be alot more beneficail if you were to pull it out, as recommended (by dlb). why do they not want you to open the case? is it under warranty (if so take it back)? if it's not under warranty, then necessary steps need to be taken (either by you, or pay someone). g/l - sos

 

the orating system is windows xp professional and where can i download the software everes you are talking about send me a link to the download please i do not have a computer so i have to use a computer at my public library and have to save things to a floppy :confused

 

Everest is too big for a floppy (4 Megs) do you have a thumb drive? Odds are that if your modem is not detected, Everest won't see it either. That is why we have suggested removing and reinstalling the modem to see if XP will reconize it.

 

well, i can't get to majorgeeks right now (must be done). however, the link you provided in your 2nd post was for everest (i just can't verify it right now). as mentioned, it's to big to put on a floppy, you will need either a flash drive, and/or burn it to a cd.

 

OK- Everest will not fit on a floppy, and in this particular situation, I don't think Everest will help anyhow. Try using a program called "Unknown Devices" (download link below). It is small enough for a floppy and provides detailed information about (you guessed it) unknown devices. You can use it to create a log file that lists any unknown devices and their details, and saves it as a text file to be opened with Notepad. So, run it, save the log file, and then upload the log as an attachment in a future post. "Unknown Devices" mainly provides info for devices which do not have drivers installed, but the devices must be recognized by Windows in the Device Manager, and will usually be marked with a yellow ! or a ? meaning that it has no drivers or is unknown, but this also means that Windows is "seeing" the actual device, just no software is available for the device. Anyway, blah blah blah....
Here's the link to Unknown Devices: http://www.majorgeeks.com/download3908.html
Good luck!

 

i don't see a download button on the page where is it and what do i download?:confused

 

In the middle next to the US flags. You have to pick a site to download it from...

Majorgeeks TX
Majorgeeks TX
Majorgeeks FL
Majorgeeks FL...

 

i live in washington state and i don't see that state in the list

 

It doesn't matter where you live. You have 4 places to pick from to download from - that's it. Click on one of the four and get the download.

 

it says registry mechanic but the link you gave me says unknown devices

 

ok, the sofware link you provided us in your post earlier was for everest. the link that dlb provided was for 'unknown devices" as you mentioned. i've provide 2 screenshots below. on the 1st one, you click somewhere to d/l (download) from, it doesn't matter where (what country etc), it will take you to another page (or open another window). from there you will be able to d/l (download) the program. if your not able to d/l (download) the program (2nd screenshot), you might have to click on the ie security warning (up at the top of your browser window) and select d/l (download) the file (or click "click here if it does not"). of course save it where you can find it (ie desktop - or wherever). there are other ways to do this, but i'm trying to keep it simple as possible. anyway, g/l i'm out for the night. - sos

 

can this find the model number of the modem?

 

"if it detects it", it "might" tell you the manufacturer, but unsure about the model #. - sos

 

here is what the belarc advisor told me the computer i used to get the information does not have internet and was unable to get any more details can some one help me figure what this means :confused



--------------------------------------------------------------------------------

The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.


--------------------------------------------------------------------------------


About Belarc

System Management Products

Your Privacy



In page Links:

Installed Hotfixes

Software Licenses

Software Versions









System Security Status CIS Benchmark Score


0.00 of 10 (details...)




Virus Protection


Unknown




Microsoft Security Updates


19 missing







--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Food-fwphwbvbxx (in MSHOME)
Profile Date: Thursday, March 06, 2008 12:26:19 PM
Advisor Version: 7.2v
Windows Logon:


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional (build 2600) No details available
Processor a Main Circuit Board b
550 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P2B-F REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P2B-F ACPI BIOS Revision 1009.B 05/10/99
Drives Memory Modules c,d
6.43 Gigabytes Usable Hard Drive Capacity
555 Megabytes Hard Drive Free Space

ATAPI CD-RW 52XMax [CD-ROM drive]
ATAPI DVD-ROM 16XMax [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IOMEGA ZIP 250 ATAPI [Hard drive] -- drive 1, rev 51.G, Not SMART
Maxtor 90651U2 [Hard drive] (6.45 GB) -- drive 0, s/n G24FARNC, rev FA520S60, SMART Status: Healthy 128 Megabytes Installed Memory

Slot '0' has 64 MB
Slot '1' is Empty
Slot '2' has 64 MB
Slot '3' is Empty
Local Drive Volumes

c: (FAT32 on drive 0) 6.43 GB 555 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/28/2008 5:20:49 PM (admin)
3/6/2008 12:13:32 PM (admin)
local system accounts
never
Guest never
HelpAssistant never

SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Apollo P2200 on LPT1:
APOLLO P2500/2600 Series on LPT1:
Fax602 on FAX:

Controllers Display
Standard floppy disk controller
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA RIVA TNT [Display adapter]
Compaq FX700 [Monitor] (15.7"vis, s/n 751CA02HA622, December 1997)
Bus Adapters Multimedia
Intel(r) 82371AB/EB PCI to USB Universal Host Controller Creative AudioPCI (ES1371,ES1373) (WDM)
Game Port for Creative
Communications Other Devices
Communications cable between two computers [Modem]
MOTOROLA modem


3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Physical Address: 00:10:4B:95:7C:C7
HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 02/12/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q329170 - Unrated (details...)
Q810833 - Low (details...)
Q811114 - Important (details...)
Q815021 - Unrated (details...)
Q823353 - Moderate (details...)
Q823980 - Unrated (details...)
Q824151 - Important (details...)
Q828741 - Critical (details...)
Q833987 - Critical (details...)
Q835732 - Critical (details...)
Q837001 - Important (details...)
Q839645 - Important (details...)
Q840315 - Critical (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873376 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q318202 on 2/2/2004 (details...)
Q318203 on 2/2/2004 (details...)
Q832483 on 2/2/2004 (details...)
DirectX
DX819696 (details...)
Windows Media Player
WM320920.1 (details...)
WM828026 (details...)
SP0
Q828026 on 2/3/2004 (details...) Reinstall!
Windows XP
SP1
Q311889 on 2/3/2004 (details...)
Q311967 on 2/3/2004 (details...)
Q313450 on 2/3/2004 (details...)
Q314862 on 2/3/2004 (details...)
Q315000 on 2/3/2004 (details...)
Q315403 on 2/3/2004 (details...)
Q317277 on 2/3/2004 (details...)
Q318138 on 2/3/2004 (details...)
Q319580 on 2/3/2004 (details...)
Q323172 on 2/3/2004 (details...)
Q324096 on 2/3/2004 (details...)
Q324380 on 2/3/2004 (details...)
Q326830 on 2/3/2004 (details...)
Q328310 on 2/3/2004 (details...)
Q328940 on 2/3/2004 (details...)
Q329048 on 2/3/2004 (details...)
Q329170 on 2/3/2004 (details...)
Q329390 on 2/3/2004 (details...)
Q329441 on 2/3/2004 (details...)
Q329834 on 2/3/2004 (details...)
Q810577 on 2/3/2004 (details...)
Q811493 on 2/3/2004 (details...)
Windows XP
SP1 (continued)
Q811630 on 2/3/2004 (details...)
KB821557 on 2/3/2004 (details...)
KB823182 on 2/3/2004 (details...)
KB824105 on 2/3/2004 (details...)
KB824141 on 2/3/2004 (details...)
KB828028 on 2/23/2004 (details...)
KB828035 on 2/3/2004 (details...)
SP2
Q323255 on 2/3/2004 (details...)
Q329115 on 2/3/2004 (details...)
KB810217 on 2/23/2004 (details...)
KB823559 on 2/3/2004 (details...)
KB825119 on 2/3/2004 (details...)
KB842773 on 6/1/2005 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 02/12/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor fc3c4e99
CISRA - Canon Utilities ZoomBrowser EX Canon ZoomBrowser
Microsoft - Internet Explorer 55274-640-0000356-23897 (Key:
Microsoft - MediaPlayer 69808-441-8097353-04331
Microsoft - MS Office 97 Professional 53491-419-3039042-59966
Microsoft - WebFldrs XP 12345-111-1111111-44750
Microsoft - Windows XP Professional 55274-640-0000356-23897 (Key:
MyWay - myBar GT
MyWay - SearchAssistant GT

Software Versions (mouse over * for details, click * for location) [Back to Top]
180Solutions Inc - n-CASE Version 4.1 *
ACPI Stress *
Adobe Acrobat Version 4.05 *
AEHKNR *
Apple Computer, Inc. - QuickTime for Windows Version 2.0.1.41 *
Arthur Crump - Backgammon Deluxe Version 1.02 *
Arthur Crump - Bomblastic! Version 1.02 *
Arthur Crump - Chess Marvel Version 1.02 *
Arthur Crump - Colossal Word Search Version 1.02 *
Arthur Crump - Horse Basketball Version 1.02 *
Arthur Crump - JigSaw Maverick Version 1.02 *
Arthur Crump - Mancala Version 1.02 *
Arthur Crump - Monte Carlo Patience Version 1.02 *
Arthur Crump - Rock Slide Version 1.02 *
Arthur Crump - Shark Dominoes Version 1.02 *
Arthur Crump - SubZero! Version 1.02 *
Arthur Crump - Wari Version 1.02 *
Banner Blue Software Incorporated - Microsoft Organization Chart Version 2,0,0,1016 *
Belarc, Inc. - Advisor Version 7.2v *
Canfield Solitaire *
Canon Digital Camera Version 1.2.0.13 *
Canon Utilities PhotoStitch Launcher Version 3.1.2 *
Casino Master 4.0 *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
CPUID.org - PC Wizard Settings Version 1.08 *
Cribbage *
CyberLink Corp. - PowerDVD Version 4.00.1813 *
dbase32.exe *
Eastman Kodak Company - Picture Transfer Software Version 2.0.1400 *
Envision Publisher 3.0 *
Euchre *
Friday 13th Solitaire *
Frog Solitaire *
Golf Solitaire *
Hearts *
INF Generator Version 1, 0, 0, 2 *
InstallDriver Module Version 7.04 *
InstallShield unInstaller Version 2.20.924.0 *
Juggler *
King Albert Solitaire *
Klondike Solitaire *
KODAK PTS service Version 2.0.0300 *
KS Studio Application Version 1, 0, 0, 1 *
Macromedia, Inc. - Director 8 Shockwave Studio Version 8.0 *
Maeght english version *
Maeght version française *
Media Library Management Wizard *
Microsoft (R) Developer Studio Version 5.00.7022 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft - wiatest Version 2, 0, 0, 0 *
Microsoft - Windows Media Player skin import utility Version 1, 0, 0, 5 *
Microsoft Bookshelf 99 Version 99.0.4 *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - DirectShow Version 6.03.01.0400 *
Microsoft Corporation - DirectX 9.0 Sample Version 9.00 *
Microsoft Corporation - Generic Version 3.2 * Microsoft Corporation - IMAPI Module Version 1, 0, 0, 2 *
Microsoft Corporation - Internet Explorer Version 6.00.2600.0000 *
Microsoft Corporation - Internet Information Services Version 5.1.2600.0 *
Microsoft Corporation - Messenger Version 4.7 *
Microsoft Corporation - Minidriver Development Tool Version 1, 0, 0, 1 *
Microsoft Corporation - QuickShelf Application Version 5, 0, 0, 1 *
Microsoft Corporation - Windows Installer - Unicode Version 2.0.2600.0 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Encarta Version 8.29.00.0911 *
Microsoft Excel Version 8.0a *
Microsoft Map Version 8.00.00.01621 *
Microsoft Office Binder Version 8.0.3501 *
Microsoft Office Version 8.0 *
Microsoft Open Database Connectivity Version 3.520.7713.0 *
Microsoft Outlook Version 8.0 *
Microsoft Outlook Version 8.02 *
Microsoft Plus! for Windows XP Version 1.00.00.0616 *
Microsoft PowerPoint for Windows Version 8.0 *
Microsoft Research Organizer Version 8.3.11.0000 *
Microsoft Windows Media Player Version 6.4.09.1120 *
Microsoft(R) MSN (R) Communications System Version 7.02.0011.2700 *
Microsoft(R) Windows Media Player Version 9.00.00.2980 *
Microsoft® Access Version 8.0.4122 *
Microsoft® Encarta® Virtual Globe 99 Version 08.00.09.12 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Schedule+ for Windows 95(TM) Version 7.5 *
Microsoft® Word for Windows® 97 Version 8.0 *
No Hands Common Ground Version 1.01.057 *
OSR DeviceTree Application (C) Copyright 1998-2003 Open Systems Resource, Inc. - DeviceTree Application V2.10 Version 2, 10, 0, 0 *
OSR PoolTag Application Version 2, 2, 0, 0 *
PC Wizard Version 2008, 1, 8, 0 *
PhotoWorks Version 2, 4, 1, 14 *
ppower32.exe *
Pyramid Solitaire *
Rage Software Plc. Expendable Version 1, 0, 0, 1 *
resume32.exe *
SAPScenarios Application Version 1, 0, 0, 1 *
Scrabble *
Security Software Systems Inc. - Cyber Sentinel Version 1.06.0005 *
Sleeper *
Software602 - 602Text Version 2000 *
Software602 - Mail602 Client Version 3.32c *
Software602 a.s. - 602Photo Version 2000a *
Software602 a.s. - 602Tab Application Version 1.00.1 *
Spades *
Strategist Checkers *
The Perfect Resume *
UpdateIPR.exe *
Vanishing Cross Solitaire *
Weather Version 1, 1, 1, 1 *
WhenU.com, Inc. - Save! Version 2, 5, 3, 1 *
WMVPBR Version 1.0.001 *
Zb Module Version 4.1.0.46 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-7, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

--------------------------------------------------------------------------------

 

if i'm reading it right it's a motorola modem, but doesn't give a model #.

"Communications cable between two computers" <-- i don't really know what this means

my guess, it looks like it's an older comp that has had xp loaded onto it?
i think your still going to have to open it up to get the detailed information we need. although, i'm sure someone will pop around soon. g/l, sos

 

okay thanks to the last person that replied is there a program i can download to a disk and install it on the computer that i am trying to fix that would show me the model number or can some one tell me what the model number would look like for this modem :confused

 

Unknown devices might but the easiest way is to open the computer and look at the marking on the motorola modem. There are lots of models that we can't begin to guess what model is in the computer.

Do you know the brand and model of the computer? I see it is running at 550Mhz, it's a Pent. III and has a 6.4GB hard drive. If I knew the brand and model, I might be able to see what modem came with the computer.

 

how can i tell what the computer is there are not markings on the case what do i go to for the information? you are asking for the operating system is windows xp and if i opened the case where would the model number b on the modem?:confused

 

I have no idea. Every piece of hardware is different. Open it up, get a flashlight and write down any kind of letter and number string that you see on the modem. You can tell it is the modem because it will have the connector for the telephone line on the back of the computer.

 

Since you are going to open the case, try removing it. Start the PC, then shut it down and put it back in and turn it back on like we orginally suggested. The Operating System may detect it. Also new modems only cost a few bucks and are avail at Radio Shack or Walmart.

 

dlb told me to download and run a unknown device identifier here are the results what do i need to do next :confused
Device Information Listing for RAYMOND FRAZIER@FOOD-FWPHWBVBXX - 3/16/2008 11:34:45 AM

82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Vendor: Intel Corporation
PnpID: PCI\VEN_8086&DEV_7190&SUBSYS_00000000&REV_03
Details
Bus 0 (PCI), Device Number 0, Device Function 0
Vendor 8086h Intel Corporation
Device 7190h 82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Command 0106h (Memory Access, BusMaster, System Errors)
Status 2210h (Has Capabilities List, Received Master Abort, Medium Timing)
Revision 03h, Header Type 00h, Bus Latency Timer 40h
Self test 00h (Self test not supported)
PCI Class Bridge (PCI to HOST)
Address 0 is a Memory Address (anywhere in 0-4Gb, Prefetchable) : E4000000h
New Capabilities List Present:
AGP Capability, Version 1.0 (AGP 1x and/or 2x support)
AGP Mode Enabled : Yes
AGP Speed(s) Supported : 1x 2x, Currently : 2x
FW Transfers Supported : No, Enabled : No
>4Gb Address Space Supported : No, Enabled : No
Sideband Addressing Supported : Yes, Enabled : No
Maximum Command Queue Length : 32 bytes, Current Queue Length : 1 byte
Class: Bridge (PCI to HOST)
82443BX/ZX 440BX/ZX PCI to AGP Bridge
Vendor: Intel Corporation
PnpID: PCI\VEN_8086&DEV_7191&SUBSYS_00000000&REV_03
Details
Bus 0 (PCI), Device Number 1, Device Function 0
Vendor 8086h Intel Corporation
Device 7191h 82443BX/ZX 440BX/ZX PCI to AGP Bridge
Command 0117h (I/O Access, Memory Access, BusMaster, MemWrite+Invalidate, System Errors)
Status 0220h (Supports 66MHz, Medium Timing)
Revision 03h, Header Type 01h, Bus Latency Timer 40h
Self test 00h (Self test not supported)
PCI Class Bridge (PCI to PCI)
PCI Bridge Information:
Primary Bus Number 0, Secondary Bus Number 1, Subordinate Bus Number 1
Secondary Bus Command 0088h (VGA mapping, back-to-back transactions)
Secondary Bus Status 22A0h (Supports 66MHz, Supports Back-To-Back Trans., Received Master Abort,
Medium Timing)
Secondary Bus Latency 40h
I/O Port Range Passed to Secondary Bus : None
Memory Range Passed to Secondary Bus : E1000000h to E2DFFFFFh
Prefetchable Memory Range Passed to Secondary Bus : E2F00000h to E3FFFFFFh
Class: Bridge (PCI to PCI)
82371EB/MB PIIX4E/M ISA Bridge
Vendor: Intel Corporation
PnpID: PCI\VEN_8086&DEV_7110&SUBSYS_00000000&REV_02
Details
Bus 0 (PCI), Device Number 4, Device Function 0
Vendor 8086h Intel Corporation
Device 7110h 82371EB/MB PIIX4E/M ISA Bridge
Command 000Fh (I/O Access, Memory Access, BusMaster, Special Cycles)
Status 0280h (Supports Back-To-Back Trans., Medium Timing)
Revision 02h, Header Type 80h, Bus Latency Timer 00h
Self test 00h (Self test not supported)
PCI Class Bridge (PCI to ISA)
Class: Bridge (PCI to ISA)
82371AB/EB/MB PIIX4/E/M EIDE Controller
Vendor: Intel Corporation
PnpID: PCI\VEN_8086&DEV_7111&SUBSYS_00000000&REV_01
Details
Bus 0 (PCI), Device Number 4, Device Function 1
Vendor 8086h Intel Corporation
Device 7111h 82371AB/EB/MB PIIX4/E/M EIDE Controller
Command 0005h (I/O Access, BusMaster)
Status 0280h (Supports Back-To-Back Trans., Medium Timing)
Revision 01h, Header Type 00h, Bus Latency Timer 20h
Self test 00h (Self test not supported)
PCI Class Storage (IDE (ATA)
PCI EIDE Controller Features :
BusMaster EIDE is supported
Primary Channel is at I/O Port 01F0h and IRQ 14
Secondary Channel is at I/O Port 0170h and IRQ 15
Address 4 is an I/O Port : 0000D800h
Class: Storage (IDE (ATA)
82371AB/EB/MB PIIX4/E/M USB Controller
Vendor: Intel Corporation
PnpID: PCI\VEN_8086&DEV_7112&SUBSYS_00000000&REV_01
Details
Bus 0 (PCI), Device Number 4, Device Function 2
Vendor 8086h Intel Corporation
Device 7112h 82371AB/EB/MB PIIX4/E/M USB Controller
Command 0005h (I/O Access, BusMaster)
Status 0280h (Supports Back-To-Back Trans., Medium Timing)
Revision 01h, Header Type 00h, Bus Latency Timer 20h
Self test 00h (Self test not supported)
PCI Class Serial (USB (UHCI))
Address 4 is an I/O Port : 0000D400h
System IRQ 9, INT# D
Class: Serial (USB (UHCI))
System IRQ: 9, INT# D
82371EB PIIX4E Power Management Controller
Vendor: Intel Corporation
PnpID: PCI\VEN_8086&DEV_7113&SUBSYS_00000000&REV_02
Details
Bus 0 (PCI), Device Number 4, Device Function 3
Vendor 8086h Intel Corporation
Device 7113h 82371EB PIIX4E Power Management Controller
Command 0003h (I/O Access, Memory Access)
Status 0280h (Supports Back-To-Back Trans., Medium Timing)
Revision 02h, Header Type 00h, Bus Latency Timer 00h
Self test 00h (Self test not supported)
PCI Class Bridge (PCI to Other)
Class: Bridge (PCI to Other)
3C905B Fast Etherlink XL 10/100
Vendor: 3COM Corp, Networking Division
PnpID: PCI\VEN_10B7&DEV_9055&SUBSYS_00000000&REV_24
Details
Bus 0 (PCI), Device Number 9, Device Function 0
Vendor 10B7h 3COM Corp, Networking Division
Device 9055h 3C905B Fast Etherlink XL 10/100
Command 0017h (I/O Access, Memory Access, BusMaster, MemWrite+Invalidate)
Status 0210h (Has Capabilities List, Medium Timing)
Revision 24h, Header Type 00h, Bus Latency Timer 20h
Minimum Bus Grant 0Ah, Maximum Bus Latency 0Ah
Self test 00h (Self test not supported)
Cache line size 32 Bytes (8 DWords)
PCI Class Network (Ethernet)
Subsystem ID 905510B7h 3C905B Fast Etherlink XL 10/100 (Generic ID)
Subsystem Vendor 10B7h 3COM Corp, Networking Division
Address 0 is an I/O Port : 0000D000h
Address 1 is a Memory Address (anywhere in 0-4Gb) : E0800000h
System IRQ 9, INT# A
Expansion ROM of 128Kb decoded by this card (Currently disabled)
New Capabilities List Present:
Power Management Capability, Version 1.0
Supports low power State D1
Supports low power State D2
Supports PME# signalling from mode(s) D1, D2, D3hot
PME# signalling is currently disabled
Current Power State : D0 (Device operational, no power saving)
Class: Network (Ethernet)
OEM Device: 3C905B Fast Etherlink XL 10/100 (Generic ID)
OEM Vendor: 3COM Corp, Networking Division
System IRQ: 9, INT# A
ES1371, ES1373 AudioPCI
Vendor: Creative (Was: Ensoniq)
PnpID: PCI\VEN_1274&DEV_1371&SUBSYS_905510B7&REV_07
Details
Bus 0 (PCI), Device Number 11, Device Function 0
Vendor 1274h Creative (Was: Ensoniq)
Device 1371h ES1371, ES1373 AudioPCI
Command 0005h (I/O Access, BusMaster)
Status 3410h (Has Capabilities List, Received Target Abort, Received Master Abort, Slow Timing)
Revision 07h, Header Type 00h, Bus Latency Timer 20h
Minimum Bus Grant 0Ch, Maximum Bus Latency 80h
Self test 00h (Self test not supported)
PCI Class Multimedia (Audio)
Subsystem ID 80011274h Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4 channel)
Subsystem Vendor 1274h Creative (Was: Ensoniq)
Address 0 is an I/O Port : 0000B800h
System IRQ 9, INT# A
New Capabilities List Present:
Power Management Capability, Version 1.0
Supports low power State D2
Does not support PME# signalling
Current Power State : D0 (Device operational, no power saving)
Class: Multimedia (Audio)
OEM Device: Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4 channel)
OEM Vendor: Creative (Was: Ensoniq)
System IRQ: 9, INT# A
Riva TNT GUI+3D Accelerator [NV4]
Vendor: Nvidia Corp
PnpID: PCI\VEN_10DE&DEV_0020&SUBSYS_80011274&REV_04
Details
Bus 1 (AGP), Device Number 0, Device Function 0
Vendor 10DEh Nvidia Corp
Device 0020h Riva TNT GUI+3D Accelerator [NV4]
Command 0007h (I/O Access, Memory Access, BusMaster)
Status 02B0h (Has Capabilities List, Supports 66MHz, Supports Back-To-Back Trans., Medium Timing)
Revision 04h, Header Type 00h, Bus Latency Timer F8h
Minimum Bus Grant 05h, Maximum Bus Latency 01h
Self test 00h (Self test not supported)
PCI Class Display (VGA)
Subsystem ID 10151102h Graphics Blaster RIVA TNT
Subsystem Vendor 1102h Creative Labs
Address 0 is a Memory Address (anywhere in 0-4Gb) : E1000000h
Address 1 is a Memory Address (anywhere in 0-4Gb, Prefetchable) : E3000000h
System IRQ 9, INT# A
Expansion ROM of 64Kb decoded by this card (Currently disabled)
New Capabilities List Present:
Power Management Capability, Version 1.0
Does not support low power State D1 or D2
Does not support PME# signalling
Current Power State : D0 (Device operational, no power saving)
AGP Capability, Version 1.0 (AGP 1x and/or 2x support)
AGP Mode Enabled : Yes
AGP Speed(s) Supported : 1x 2x, Currently : 2x
FW Transfers Supported : No, Enabled : No
>4Gb Address Space Supported : No, Enabled : No
Sideband Addressing Supported : Yes, Enabled : No
Maximum Command Queue Length : 16 bytes, Current Queue Length : 1 byte
Class: Display (VGA)
OEM Device: Graphics Blaster RIVA TNT
OEM Vendor: Creative Labs
System IRQ: 9, INT# A
Kodak Co. DX3700
Vender: Kodak Co.
PnpID: VID_040A&PID_0530
Device: DX3700
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F500
Device: USB Device
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F501
Device: USB Device
Canon, Inc. PowerShot A300
Vender: Canon, Inc.
PnpID: VID_04A9&PID_3076
Device: PowerShot A300
Canon, Inc. PowerShot A400 / PowerShot A400 (PTP mode)
Vender: Canon, Inc.
PnpID: VID_04A9&PID_30B7
Device: PowerShot A400 / PowerShot A400 (PTP mode)
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_00
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_01
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_02
Device: Mustek DV 3000
Mustek Systems, Inc. USB Device
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C441
Device: USB Device
Mobile Action Technology, Inc. USB Device
Vender: Mobile Action Technology, Inc.
PnpID: VID_0DF7&PID_0800
Device: USB Device
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Vendor: Microsoft
PnpID: acpipic_up
Disk drive
Vendor: Microsoft
PnpID: gendisk
ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Vendor: Microsoft
PnpID: pci\ven_1002&dev_4742
Standard floppy disk controller
Vendor: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Vendor: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Vendor: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Vendor: Microsoft
PnpID: *pnp0303
Crystal WDM MPU-401 Compatible
Vendor: Microsoft
PnpID: *csc0003
Crystal WDM Audio Control Registers
Vendor: Microsoft
PnpID: *csc0010
Disabled Device
Vendor: Microsoft
PnpID: *csc000f
Crystal WDM Audio Codec
Vendor: Microsoft
PnpID: *csc0000
Media Control Devices
Vendor: Microsoft
PnpID: ms_mmmci
Video Codecs
Vendor: Microsoft
PnpID: ms_mmvid
Audio Codecs
Vendor: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Vendor: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Vendor: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Kernel System Audio Device
Vendor: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DLS Synthesizer
Vendor: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft Kernel GS Wavetable Synthesizer
Vendor: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel Wave Audio Mixer
Vendor: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft WINMM WDM Audio Compatibility Driver
Vendor: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Acoustic Echo Canceller
Vendor: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Kernel Audio Splitter
Vendor: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Microsoft Kernel DRM Audio Descrambler
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Game Port for Creative
Vendor: Microsoft
PnpID: *ctl7001
MOTOROLA modem
Vendor: Mobile Action Technology Inc.
PnpID: usb\vid_22b8&pid_4902
Communications cable between two computers
Vendor: Microsoft
PnpID: pnpc031
PHILIPS BRILLIANCE 107(17inch/CM8800)
Vendor: Microsoft
PnpID: monitor\phl0107
Default Monitor
Vendor: Microsoft
PnpID: monitor\default_monitor
Plug and Play Monitor
Vendor: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Vendor: Microsoft
PnpID: *pnp0f13
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Vendor: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Vendor: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Vendor: Microsoft
PnpID: pci\ven_10b7&dev_9055&subsys_905510b7
WAN Miniport (Network Monitor)
Vendor: Microsoft
PnpID: ms_ndiswanbh
WAN Miniport (IPX)
Vendor: Microsoft
PnpID: ms_ndiswanipx
Communications Port
Vendor: Microsoft
PnpID: *pnp0501
ECP Printer Port
Vendor: Microsoft
PnpID: *pnp0401
APOLLO P2500/2600 Series
Vendor: Hewlett-Packard
PnpID: lptenum\apolloapollo_p2500/249fb
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
Volume Manager
Vendor: Microsoft
PnpID: root\ftdisk
Logical Disk Manager
Vendor: Microsoft
PnpID: root\dmio
Microcode Update Device
Vendor: Microsoft
PnpID: root\update
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
System board
Vendor: Microsoft
PnpID: *pnp0c01
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Vendor: Microsoft
PnpID: pci\ven_8086&dev_7110&cc_0601
DEC 21152 PCI to PCI bridge
Vendor: Microsoft
PnpID: pci\ven_1011&dev_0024
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System timer
Vendor: Microsoft
PnpID: *pnp0100
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
ISAPNP Read Data Port
Vendor: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
System speaker
Vendor: Microsoft
PnpID: *pnp0800
Printer Port Logical Interface
Vendor: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Device Redirector
Vendor: Microsoft
PnpID: root\rdpdr
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
Floppy disk drive
Vendor: Microsoft
PnpID: genfloppydisk
Processor
Vendor: Microsoft
PnpID: acpi\processor
KODAK DX3700 Digital Camera
Vendor: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A300
Vendor: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A400
Vendor: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Generic volume
Vendor: Microsoft
PnpID: storage\volume
USB Human Interface Device
Vendor: Microsoft
PnpID: usb\class_03
HID-compliant device
Vendor: Microsoft
PnpID: hid_device
USB Data Cable
Vendor: MobileAction
PnpID: usb\vid_0df7&pid_0800

 

That's a USB slot to attach a cell phone to a computer and use it as a modem.

As far as I can see, there is no modem in the computer.

You have an ethernet card. Are you sure you aren't trying to plug the phone line into the ethernet jack?

 

do you really need a modem? are you trying to connect to the internet with a dialup acct?

i think it's a 4 pin (phone line), vs an 8 pin ethernet cord.

 

The OP is trying to connect by dialup.
My question was directed to him because people have been known to plug a phone wire into an ethernet RJ45 and expect it to work. I wasn't questioning the type of wire; I was questioning the port on the computer that the phone wire is plugged into.

 

yes plodr, i knew what you were talking about, i've also seen people try to plug in the phone wire into an ethernet port. i was just trying to clarify, as i didn't see anything about dialup mentioned (i might have missed it). - sos

 

Sorry , once it gets into two pages and that long list of things, it does get hard to follow.
I also don't know about the "communications cable between two computers" part. If you connect a cell phone to a computer by a data cable, does that constitute communications cable between two computers?

 

i have no idea. my friend used her phone (not sure if it was a blackberry?) as her access point for her desktop to get internet access, but she connected her phone via usb cable. - sos

 

i have done what i was told i ran the unknown device identifier and everyone has replys but nothing for me can you stick to answering what i need to do please i am not understanding what people are talking about thanks to any one who can help me with my question i posted the results for the unknown device identifier but do not know which item would be the modem or even if it shows the model number i was told i might need drivers for it but needed the model number :confused

 

i am not sure can you tell me what the difference is the plug in the back of the computer is small like a phone jack on the wall wouldn't that be a modem or what is it :confused

 

is this a modem or what MOTOROLA modem
Vendor: Mobile Action Technology Inc.
PnpID: usb\vid_22b8&pid_4902
Communications cable between two computers

 

tmm5899, you didn't post the whole thing. yes, a modem in your comp, is the same size (4 pin) as your telephone jack (as i stated in 1 of my posts). we are very much trying to help you, but i think we've hit a brick wall (which we mentioned prior - if it did detect your modem, it probably won't say what model #, and the other guys are saying that it did not recognize your modem period). you really need to open the case, and look at the modem itself, jot down any information that you think is pertinent (sp), and/or take pictures, that we can see. it's not that hard. g/l, i'm outta here for the night. - sos

 

Yes, you will not be able to get any further at the OS is not detecting it. You can even get a new modem for about $10, just to have standing by. If its not needed you can take it back.

 

i found out that it was not a modem it was an ethernet card so i went out and got a 56 k modem and put it in the computer now when i try to connect to the internet it comes up with page can not be displayed and the Content advisor keeps popping up the hint is zero but I do not know the password what can I do I just changed and put a 3 comm us robotics modem into the computer the advisor keeps popping up when connecting to the internet now I can not get a web page to view what can I do it the advisor has three boxes always allow web page to be viewed and then the last one says only allow page to be viewed at this time how can i get past the password if I do not know it and the user account for the computer has been deleted over a week ago it also shows this
This page does not have a rating. the person that gave my computer has never set it up for a password and his account was deleted what do i need to do and also how can i get my friend connected to the internet so when he connects to show the page for yahoo :confused

 

1) are you sure you are dialed up, and are connected to the internet (via your isp - internet service provider)?

2) if you are connected to the internet. then read on. i figure you are using ie (internet explorer), as it has a content advisor. i'm sure somebody set a password on that acct. if you open ie --> tools -->internet options --> content tab (screenshot below). see if you can change anything in there.

you can either try and guess at the p/w (ie - if the hint is zero, try zero, 0, try putting nothing in the box, etc.).

if you can't figure out the p/w, then i'd try a different browser (ie firefox)

http://www.majorgeeks.com/download2248.html <-- Mozilla Firefox 2.0.0.12 (although it's too big for a floppy) - Size: 5.75 MB

g/l, sos

 

what is firefox for :confused

 

Firefox is another web browser, like Internet Explorer.

Does your friend have ISP? Did you set up a Dial UP connection with that ISP (ie tell it what number to dial)? He will need whatever password that was initially set up with his ISP or he will need to contact them via phone to get it reset.

Unless he gets connected via his ISP all he will get is "page not found".

 

when we connect the phone connects through nocharge.com but we have to click on the e on the screen to bring up pages but the content advisor pops up and we do not have a password for it how can we keep this from happening :confused

 

Have you downloaded their Dialer? It should walk you through a connection. Check their FAQ on their Website.

 

once again, if you are connected to the internet, you will probably need to use another browser (unless you know the content advisor p/w in internet explorer).

are there any other browsers installed on that comp (ie - netscape, firefox, msn, etc)? g/l, sos

 

If you looked at the nocharge main page, you should have seen this.

Also if you do not live in the NW at one of these locations http://www.nocharge.com/connect.htm
or New England at Duxbury, Chatham, or Gilbertville you will not be able to connect.

 

yes it connects i see the icon on the bottom bar of the computer but no page opens when i click on the e for internet the content advisor box pops up i type the address yahoo.com and click on mail but it does not show me to sign on screen the content advisor gives me the hint and it was zero but i tried everything said password was not correct i have to use a library computer to ask for help for my friend. so anything i download has to go to a floppy :confused

 

i tried typing 0 the word zero and still can't get past the password for content advisor i have to use a public computer to get help anything i download has to be saved to a floppy since they have a public drive letter i don't know how to save it there and then burn it to a cd can you tell me how to fix my problem so i don't mess anything up in the computer that my friend has. it shows an e icon on the desk top also has one for netscape but it takes too long with netscape :confused

 

i can save it to a public drive on the library computer but how do i get it to a cd if it is too big for a floppy :confused

 

this cannot be a zip file

 

if you have netscape try that to see if you can d/l, firefox, or something else? if you d/l firefox, or whatever at your library, save it to someplace that you can find it (ie - your desktop), try to "right click" your file, and send to your cd drive (make sure you have a cd, or a cdrw in the drive, and go from there. hopefully you can get it from there. g/l, sos