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  #1  
Old 04-06-08, 11:46
sanzan sanzan is offline
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Exclamation Printer stuck on "delete printing"

My HP printer is stuck on "deleting-printing" when I tried to cancel a document that would not complete printing. It says it's printed 14/12 pages! It's just frozen. I have unplugged printer from pc, from power, cycled on/off, power cycled pc, and I can delete other jobs when they won't print, either, because this top job is stuck. Can anyone help me 'unstick' this printer, so that I can print some other things? Canceling all jobs only cancelled all the other jobs, but not this top one, which is stuck.

Thanks, Sandy
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  #2  
Old 04-06-08, 12:45
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Adrynalyne Adrynalyne is offline
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Default Re: Printer stuck on "delete printing"

Assuming XP:

Start, run, type cmd and click ok.

At the command prompt, type:

net stop spooler

hit enter.

It should process ok.

Then net start spooler

hi enter

See how that works out.
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Old 04-06-08, 16:51
sanzan sanzan is offline
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Default Re: Printer stuck on "delete printing"

Thanks. Worked like a charm. God bless you!

Sandy
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Old 04-06-08, 16:58
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bigbazza bigbazza is offline
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Default Re: Printer stuck on "delete printing"

Thanks Adrynalyne, for the tip. The problem appears to be a "Feature" on HP Printers. My HP PSC 1410 All-in_one suffers from the same "Feature".

Bazza
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Old 04-06-08, 20:24
sanzan sanzan is offline
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Default Re: Printer stuck on "delete printing"

Hey, bigbazza, we have the same model of printer!

Sanzan
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Old 04-07-08, 02:11
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bigbazza bigbazza is offline
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Default Re: Printer stuck on "delete printing"

And the same pathetic software. :D Bazza

===

Quote:
Originally Posted by sanzan View Post
Hey, bigbazza, we have the same model of printer!

Sanzan
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  #7  
Old 04-11-08, 18:02
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Default Re: Printer stuck on "delete printing"

Works for Vista Home Premium too. Bazza
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Old 04-11-08, 18:53
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MickeyRoush MickeyRoush is offline
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Default Re: Printer stuck on "delete printing"

If you continue to have to do that, it may be easier to create a batch file and just double click the batch file every time you have the issue.

Try this:
Open up Notepad.
Copy and past the following into Notepad:
@echo off
echo.
echo Purging the print queue . . .
net stop Spooler
echo Deleting all print jobs . . .
ping localhost -n 4 > nul
del /q %SystemRoot%\system32\spool\printers\*.*
net start Spooler
echo Done!
ping localhost -n 4 > nul

Save it as something like Purge Print Spooler.bat

Then, all you have to do is double click the batch file every time you want to restart the print spooler.
*Note* This will also purge the print que as well.
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  #9  
Old 04-12-08, 14:50
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Default Re: Printer stuck on "delete printing"

Thanks, MickeyRoush. I've done a similar thing. Not as posh as your *.bat files, though. :D Bazza
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