Wireless Printer Woes

Discussion in 'Hardware' started by ej1245, Jun 3, 2008.

  1. ej1245

    ej1245 Corporal

    Hi, I'm trying to hook up a HP wireless all-in-one photosmart c4380 to a new netgear wifi wpn824 router. The printer sees the neighbor's networks but not mine. I'm using WPA and vista. I disabled firewall & antivirus, moved the printer next to the router, still doesn't see it, what am I missing? Help appreciated!:confused
     
    ej1245, Jun 3, 2008
    #1
  2. akhilles

    akhilles First Sergeant

    Your printer may not support WPA or that particular one on the router. As a quick test, disable encryption on router, does the printer see your network?
     
    akhilles, Jun 3, 2008
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    I have same printer setup as wireless with WPA enabled Netgear router and initially what you have to do is to choose Network Connection and not USB Connection ( although at one point you will be asked to connect via USB to get some settings, then it will tell you to disconnect later )

    Have your SSID ( network name ) and WPA key handy to enter when asked.

    Do get latest driver as one on CD maybe older http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=3221646&lang=en&


    Then run the setup and follow prompts as below in this guide http://h20000.www2.hp.com/bizsuppor...18972&prodSeriesId=3221640&objectID=c01122127
     
    DavidGP, Jun 3, 2008
    #3

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