Help

Discussion in 'Software' started by patbrew, Jul 6, 2008.

  1. patbrew

    patbrew Private E-2

    I am member of Webkinz World. Every time I try to trade in the trade room it freezes up on my computer. Is there any tweaking or additional software I need or must remove to stop this? My system is Windows XP sp3. I have the latest DirectX9, run cleaners and defense,and antivirus,clean up cache, the whole gambet daily and it still happens. My computer performance is wonderful but this is really a problem. This is the only trade room I have tried. I have Adobe flash 9, Adobe shockwave 11. My ISP is Embarq DSL with exterior modem. I think it may be the Webkinz site but not sure. Can you please help me.
     
  2. Pozzydrive

    Pozzydrive Corporal

    Hi Patbrew

    Just a question, when it freezes up does a small window appear with adobe flash player installer and if so when you click cancel your screen is still frozen, but if you click install then the screen unfreezes? reason I ask thats the problem I seem to be having and I'm wondering if its some sort of new virus or something, also had the same problem at work, sorry I couldn't help otherwise.

    Regards
    Pozzy
     
  3. patbrew

    patbrew Private E-2

    Hi Pozzy, No that does not happen. It just freezes without warning. I talked with a longtime member today and she said that it freezes up on a lot of people. In research I have done on flash player, said that it was flashplayer 9 so i uninstalled it and found a site that offered the ver8. No change occured. I reinstalled ver9 as I was on another site that required flash and ver9 was installed so I am back to ver9. I believe it is the Webkinz World itself. There are a lot of glitches there and they just can't seem to take care of all that needs fixed. I am wondering if the High speed internet is better. I have a 256 connection I think. Could be that the very high connection performs better.Do you get the Kat with Joccy has won this game of Bingoz? I have been getting that one for about 3 or 4 months now. It may be a glitch or maybe a cheat. I have heard a few complain about that one. I am sure Ganz knows about a lot of the problems. If you notice, there is no way to contact them about it. I asked to contact tech support and was directed to the customer support on the signin page. Which has nothing about the freeze up problem.
    Thanks for your inquiry.
    Pat
     

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