C:\windows\system32\shdoclc.dll/dnserror.htm

I have looked at the other threads, but I couldn't find anything that helped. Everytime I turn on the computer, my internet works for about 2-3 minutes then it just completely stops, and that error message comes up. Also, I tried using Wireless, LAN, even an Aircard, and all of them stop working in 2-3 minutes. I've had this laptop for 2 years and I was thinking of selling it, so I just reloaded Windows and DLed all the drivers. The internet was fine while I was downloading all the drivers, but then I DLed "Microsoft Visual C++ Redistributle Package x84" and around 5 minutes later the internet stopped working.

Help would be appreciated.

 

What's your security software? What's your hardware setup? A router/hub/VPN/firewall?

Start, run, cmd, run these:

ping www.google.com
tracert www.google.com

Post the results.

 

Pinging www.l.google.com [64.233.167.104] with 32 bytes of data:

Reply from 64.233.167.104: bytes=32 time=189ms TTL=242
Reply from 64.233.167.104: bytes=32 time=198ms TTL=242
Reply from 64.233.167.104: bytes=32 time=214ms TTL=242
Reply from 64.233.167.104: bytes=32 time=228ms TTL=242

Ping statistics for 64.233.167.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 189ms, Maximum = 228ms, Average = 207ms

Tracing route to www.l.google.com [64.233.167.104]
over a maximum of 30 hops:

1 155 ms 163 ms 262 ms 68.182.192.100
2 301 ms 474 ms 460 ms 72.25.192.134
3 319 ms 241 ms 321 ms 72.25.192.193
4 364 ms 288 ms 348 ms 72.25.192.69
5 340 ms 269 ms 185 ms 72.25.192.2
6 180 ms 187 ms 186 ms 206.75.42.50
7 184 ms 186 ms 188 ms clgrab31gr01.bb.telus.com [208.38.16.151]
8 247 ms 205 ms 200 ms chcgildtgr00.bb.telus.com [154.11.11.30]
9 214 ms 213 ms 258 ms 74.125.48.173
10 447 ms 236 ms 642 ms 216.239.48.154
11 265 ms 398 ms 330 ms 66.249.94.133
12 349 ms 378 ms 345 ms 72.14.232.74
13 236 ms 235 ms 323 ms py-in-f104.google.com [64.233.167.104]

Trace complete.

Also, i'm using an aircard, the model is a ZTE MY39 PC Connect Card. I'm on the Telus Network.

I'm using AVG (was until internet stopped working), firewall is on, and I have been using the aircard for 2 years now and I tried it on my friends laptop and it works.

 

If your aircard comes with its startup utility that stays in the bottom toolbar, uninstall it. Windows has a built-in one that works 10 out of 10 times.

Uninstall aircard from device manager, restart pc, resintall ONLY the driver. Usually, the driver is hidden in a subfolder under the root folder of the driver with setup.exe or the like. i.e.:

CD:\AIRCARD\DRIVERS\XP

That's an example.