Fixing Wireless Zero Config Service

Some malware (including Win32.Bagle) has been know to disable wireless network interfaces by stopping the Wireless Zero Configuration ( aka WZC) service from running. The below attempts to fix this.

• Click Start –> Run and enter services.msc into the Run box and click OK. This will bring up the Service form which looks like below. Double click the thumbnails to expand them. Locate the Wireless Zero Configuration service as shown.

Double click this service to bring up the properties form show below. Make sure that the Startup type: is set to Automatic and the Service status: is Started.



Then click Apply and make sure the settings take effect. Then click OK your way out of these services forms. If the service fails to start and/or you get error 1068, then run the below fixNDIS.reg registry patch.

Copy the bold text below to notepad. Save it as FixNDISUIO.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell us if you receive a success message about adding the above


to the registry. If you do not get a success message, it definitely did not work.

• Now reboot your PC, and check services.msc again and make sure that the WZC service is running.
• If it still is not running, try to manually start it again and see what happens. If it does start, but you still cannot see any available wireless networks, it may be necessary to reinstall the drivers for your wireless card. The below intructions explain this.

Do the below only if you reach a point from above where no wireless networks are found.



To reinstall the drivers for you network card, we will first uninstall it and then reinstall them. Follow the instructions below.

• First make sure you have the original manufacturer drivers or setup files for your network interface card.
• Now click Start and select Control Panel –> System –> Hardware –> Device Manager and under Network Adapters find your wireless card in the list and right click on it and select Uninstall to delete your wireless device. Refer to the below image to see an example of this last form. Note your wireless card will not necessarily be the same type as indicated here.

• Now reboot your PC.
• Windows will detect the new hardware and attempt to install the new drivers. You can try having it automatically locate the drivers which may still be installed. If this does not work, use the original manufacturer drivers that you downloaded or have on a CD...etc.
• Now reboot your PC again and setup your network configuration manually if you are not using DHCP to configure your IP address, NetMask,....etc.