Process Problem: msddll.exe

Hello,

Today I noticed an Internet connection problem while surfing. I click a link and it tells me the page cannot be displayed, like there was no connection. Also, my CPU usage was at 100%.

After trouble shooting, I found my connection to be ok, but instead found a process continually trying to start. This process is: msddll.exe

You cannot end this process, as it jumps around in the process list appearing and disappearing, with multiple entries of it self, at least 3 at a time.

After executing Internet properties and deleting the browsing history, it sat there forever deleting the browsing history, until I hit Ctrl, Alt, Delete to end it.

After several times of trying to end Internet properties, it finaly ended, while crashing explorer: Meaning, some of my sys tray icons disappeared and I noticed the system appeared to speed up.

I then went in to the process list again and noticed that the msddll.exe was not jumping around anymore and I was able to end it. My browsing was normal again and my CPU usage was back down between 0% and 2%. Great right? Not! Once rebooting, it started all over again.

I've found 2 other threads for my problem, but cannot reply on either of them. When I post reply, the system tells me:

NetHazard, you do not have permission to access this page. This could be due to one of several reasons:

1: Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?

2: If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.


1st thread: http://forums.majorgeeks.com/showthread.php?t=177535

2nd thread: http://forums.majorgeeks.com/showthread.php?t=177733

Maybe, you can consolidate all three of our threads, since they all seam to be related?

 

Hello again,

The cause of my problem was Trojan.inject.GO

All steps taken to remove this trojan failed, until the last measure I took.

1: Removed programs no longer used via Add\Remove programs.

2: Configured msconfig for normal startup.

3: Cleaned hard drive of unneeded files via ccleaner.

4: Removed invalid registry entries via ccleaner.

5: Eliminated unwanted startup files via ccleaner.

6: Defragmented hard drive via disk defragmenter.

7: Enabled viewing of hidden files.

8: Downloaded SUPERAntispyware

9: Downloaded SpyBot - Search & Destroy

10: Downloaded Malwarebytes Anti-Malware

11: Downloaded combofix.exe

12: Downloaded MGtools.exe

13: Installed and ran all 5 programs - same problem.

14: I did not toggle system restore, as I wanted to use system restore as my last resort. Meaning I had a pretty good idea where I got the infection and I knew what date a system restore would work to clear the problem. So I tried one last thing.

15: Ran BitDefender Online Scan. This picked up the Trojan in the file, I first mentioned in this post. msddll.exe and deleted it.

My system is now running well, about as good as the last time I performed a complete dump and load. Not to say that there is not something still lurking, but so far nothing detected. I'm sure I may have left a stone or two unturned somewhere, but for my first impatient read through on this forum, I think I did ok. I had not attached logs, as I did not see anything relevent to my situation until running BitDefender Online Scan.

Many thanks to the people who own and run this web site. Tons of very usefull information, ideas and resources.

Thank you,