TDSSserv Non-Plug & Play Driver Disable

Discussion in 'Malware Removal FAQ' started by chaslang, Dec 28, 2008.

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  1. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    To disable the TDSSserv rootkit driver frequently found when with the rogue AntiVirus XP type infections, follow the below steps.


    Please begin by clicking Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices
    • Scroll down to Non-plug and Play Drivers and click the plus icon to open those drivers.
    • Then search forTDSSserv.sys
    • Let us know if you find this or not.
    • If you do find it, right click on it, and select Disable. Do not try to uninstall it.
    • Also if TDSSserv.sys is found and you disable it, then you must reboot immediately.
    • After reboot continue on with other cleaning instructions you may have been having problems running.
     
    Last edited: Apr 21, 2009
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