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  #1  
Old 01-11-09, 13:53
andybe andybe is offline
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Default failed to connect to server updateasfreeinfo.grisoft.com

I have 3 machines all running avg anti-spyware 7.5.
I have the free edition. i install updates manually.

However i now receive the error failed to connect to server updateasfreeinfo.grisoft.com every timei try to run the update.

Any ideas why? Is this version still suppoted?

cheers
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  #2  
Old 01-11-09, 15:36
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oma oma is offline
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Default Re: failed to connect to server updateasfreeinfo.grisoft.com

As of Dec 31, 2008 AVG Antispyware 7.5 is no longer supported.

http://www.avg.com/us.support (see post 1593)
Quote:
Full support for all paid AVG 7.5 products will be provided until April 30, 2009. This support covers all* home and SMB/enterprise solutions, and includes all updates and 24/7 technical and sales support.

*Except AVG Anti-Spyware 7.5, for which support will end on December 31, 2008.
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Old 04-06-09, 15:41
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Default Re: failed to connect to server updateasfreeinfo.grisoft.com

= cheers


now receive the error failed to connect to server updateasfreeinfo.grisoft.com every timei try to run the update.

Any ideas why? Is this version still suppoted?
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Old 05-17-09, 07:59
t-diddy t-diddy is offline
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Cool Re: failed to connect to server updateasfreeinfo.grisoft.com

I've got AVG 8 and I cannot connect to server either. Tried to uninstall it and that failed too. Picked up Spyware Protect 2009 somehow. I deleted that file and need to update antivirus again. Is there anything better out there? I wanted to try Avast AV but cannot connect to that server either. Any suggestions?
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Old 05-17-09, 17:06
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plodr plodr is offline
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Default Re: failed to connect to server updateasfreeinfo.grisoft.com

First you need to clean out the malware.
Start here http://forums.majorgeeks.com/showthread.php?t=35407
and do what is recommended for your version of windows.
When you have the logs needed, post a new thread here
http://forums.majorgeeks.com/forumdisplay.php?f=35
One of the malware fighters will help and tell you how to proceed with the cleaning.

One side effect of having malware is that it does not let you update your security programs. Perhaps after you are clean, AVG 8.5 will update properly.
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