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  #1  
Old 02-04-09, 16:48
stackley stackley is offline
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Default Please wait while setup prepares the necessary files

I installed Office 2007 on my new build computer. It had been working fine and then about two months ago, any time I try to open one of the office programs I get the message "Please wait while setup prepares the necessary files". It then switches to another window, dont recall what that says, and it takes maybe a minute or so before the program opens. It is not the end of world, but an inconvienence. Any suggestions on how to fix this? I ran it throught the MS website and did not find anything helpfull.
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Old 02-04-09, 17:15
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Default Re: Please wait while setup prepares the necessary files

Quick ? when you installed Office did you install it give you the option to install the recommended software or did you pick custom install.
Also have you tried the detect and repair option in the help menu to make sure it's not missing a file
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Old 02-04-09, 19:36
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Default Re: Please wait while setup prepares the necessary files

Like buggabear, I think Office is trying to install a feature that for some reason wasn't installed originally. Now something you're trying to do is prompting it to try and install that feature or module. I think you need to pay attention to exactly what the windows tell you. I believe Office is looking for its installation CD.
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Old 02-04-09, 21:06
stackley stackley is offline
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Default Re: Please wait while setup prepares the necessary files

I just did the standard installation. As I said it had been working for about 5 months without this issue. I will have to look into the detect and repair option...where do I find it?
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Old 02-04-09, 21:07
stackley stackley is offline
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Default Re: Please wait while setup prepares the necessary files

I have not checked, is there a repair function on the installation CD?
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Old 02-04-09, 21:30
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Default Re: Please wait while setup prepares the necessary files

Try Start>All Programs>Microsoft Office>Office Tools>Microsoft Diagnostic Tool
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Old 02-06-09, 06:19
stackley stackley is offline
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Default Re: Please wait while setup prepares the necessary files

I ran the diagnostics and it comes back all in good orderl
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Old 02-06-09, 09:24
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Default Re: Please wait while setup prepares the necessary files

I'm not sure how different this is from the diagnostic tool. http://support.microsoft.com/kb/924611

Quote:
Method 2: Run the Detect and Repair tool from Add or Remove Programs

1. Click Start, and then click Control Panel.
2. Double-click Add or Remove Programs.
3. Click Microsoft Office Edition 2007, and then click Change.

Note In this option, Edition represents the Microsoft Office edition that is installed on the computer.
4. Click Repair, and then click Continue.
Is it one particular Office program that you are starting when you see the problem? Word? Excel? Or all of them?
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Old 02-08-09, 13:29
stackley stackley is offline
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Default Re: Please wait while setup prepares the necessary files

Well tried that and it still does the same thing, and yes it happens when I try to open any of the office suite of programs, the first time. That is, if I open Word I get the same thing, but once it has run all the other programs open straight up.
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Old 02-12-09, 21:22
stackley stackley is offline
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Default Re: Please wait while setup prepares the necessary files

Well I had run the repair program from the add/remove previously and it did not work. So far....fingers crossed....it seems to have done the trick.

Thanks

Steve
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