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IOBit Software
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| Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient. |
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#1
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Some program on my computer is playing commercials and adds on my laptop. I have tried over and over again to download all the programs you have but they do not load up at all. I'm guessing what ever i have on my laptop is blocking the installation of the programs. I have and run CC cleaner and my own firewall program and cleaned a few thigs, but this problem still exists.
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#2
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OK i was able to get MGtools to work but it didnt make a .zip log for me. I am attatching the hijackthis file that it made though. I'm very sorry for not having all the logs it's just that i can't get them to work. Found a zip.exe file i uploaded it im not sure if this is what you needed from MGTOOLS
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#3
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sorry got ROOT repeal to work some how also
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#4
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last one for the night i promise (wish i could edit my posts) Found the MGlogs.zip
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#5
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You are WAY out of date with your copy of MGtools. You must always make sure you download and use the one linked to in the cleaning procedure. We will update it while doing the below.
Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups. Please double-click the RootRepeal.exe previously downloaded.
Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now: O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe O4 - HKUS\S-1-5-19\..\Run: [juwidemili] Rundll32.exe "C:\WINDOWS\system32\yamiyuse.dll",s (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [juwidemili] Rundll32.exe "C:\WINDOWS\system32\yamiyuse.dll",s (User 'NETWORK SERVICE') O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing) After clicking Fix, exit HJT. Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry. Quote:
to the registry. If you do not get a success message, it definitely did not work. Now download The Avenger by Swandog46, and save it to your Desktop.
Quote:
Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day). C:\WINDOWS\TEMP C:\Documents and Settings\John Lassiter\Local Settings\Temp Now try to run SUPERAntiSpyware, Malwarebytes and ComboFix per the cleaning instructions. Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms. Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one. Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). Then attach the below logs:
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#6
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OK i have run and done almost everything you asked and everything seems to be running smooth again. I was not able to run Combofix because the link on the website wouldn't work for me. I also couldn't give you an Avenger log because after the reboot i would get the error blue screen while booting up. All of the other logs are attached as asked. Thank you very much for your help in this matter.
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#7
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Most likely because you still did not download the current version. Try again. You also did not follow my instructions for downloading and running the current version of MGtools. Please do this properly and attach the new log.
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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