MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Software
Register FAQ Members List Calendar Mark Forums Read

Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.

Closed Thread
Thread Tools Display Modes
Old 08-11-09, 00:56
lostintellect lostintellect is offline
Private E-2
Join Date: Aug 2009
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Default Driver Reinstall Problems

I recently had my computer infected with malware and trojans and it was a pretty nasty bit that rooted itself into my system drivers. I found the guide on this site and managed to clear my pc of all those issues, and reinstalled most of the drivers, albeit the cpu drivers and audio drivers are missing. :X

In device manager, I am getting "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". I have uninstalled, reinstalled, uninstalled, powercycled and booted in safe mode and had windows scan for new hardware and even installed the most recent drivers for my audio, yet every time the pc reboots, I get an error about the drivers failing to install. And that's just the audio side of it...I can't locate drivers for the processors, and even checked the hp support site.

Any help in leading me in the right direction would be great!

Attached below is my full Everest report.
Attached Files
File Type: txt Report.txt (244.3 KB, 5 views)
Sponsored links
Old 08-13-09, 12:16
Zack Magee's Avatar
Zack Magee Zack Magee is offline
Post-and-Run Geek
Join Date: Oct 2007
Posts: 1,581
Thanks: 161
Thanked 96 Times in 93 Posts
Default Re: Driver Reinstall Problems

Ok, there is no specific name of the audio controller in the report.
Whats your audio controller's name?
MSI 970A-G46 | AMD FX 9590 8 Core 4.7GHz | 24GB RAM | Windows 7 Ultimate x64 | NVidia 610 1GB (x3) |Apple Mac-mini DC2.5GHz, 4.0GB, 500GB
Old 08-13-09, 12:33
DavidGP's Avatar
DavidGP DavidGP is offline
MajorGeeks Forum Administrator - Grand Pooh-Bah
Join Date: Jan 2002
Location: UK
Posts: 40,137
Thanks: 3,529
Thanked 3,317 Times in 3,025 Posts
Default Re: Driver Reinstall Problems


As your PC is a HP A6200n then grab the Chipset driver from here and Audio driver from here, install the Chipset first then reboot and then install the Audio driver.

and as it looks like you are just running the release version of Vista, do install SP2 found here as soon as the above is fixed
Support Majorgeeks
Twitter | YouTube | Facebook | Pinterest | Majorgeeks Newsletter | Shop @ Majorgeeks |
Old 08-13-09, 20:05
lostintellect lostintellect is offline
Private E-2
Join Date: Aug 2009
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Driver Reinstall Problems

Thanks for the help, but a roomate used my pc and tried to fix something in the registry and i had to reformat my HD to fix his mistake, everything is working now though! So thanks for the help and I'll be sure to apply the necessary updates
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
XP Reinstall driver issues M_Logan Software 3 01-18-09 20:36
No audio, can't reinstall driver Chaff96 Software 3 04-03-07 15:43
cant reinstall driver? wtf! viper_boy403 Software 9 01-17-07 20:58
Audio Driver SOS - How to uninstall, then reinstall DumbBrunette Software 13 10-06-05 12:22
how to reinstall sound card driver in win2000 gregory2335 Software 5 12-05-04 21:24

All times are GMT -5. The time now is 20:33.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds

All content Copyright source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger