Realtek driver issue help

[Kyle2]

Hi all need some help with the below issue. I am running Windows Vista 32 bit with a Asus M2N68 motherboard and had a blue screen pop up while i was browsing some sites online. Not too sure what the cause of it is so i am really looking for some help with this.

Kind of a novice when it comes to driver issues so sorry if this is a lame question but has anyone any advise on what this could be and also this is the first time this has happened.

Thanks all

Address a problem with Realtek 8101/8168/8169 PCI/PCIe Adapter Driver (RTLH86.SYS)

Realtek 8101/8168/8169 PCI/PCIe Adapter Driver (RTLH86.SYS) has stopped working properly.
Although a specific solution to this problem is not available at this time, Realtek Semiconductor Corp. recommends checking its website for support information and the latest product updates.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000001
BCP4: 827493CA
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081509-01.dmp
C:\Users\kyle collin\AppData\Local\Temp\WER-68734-0.sysdata.xml
C:\Users\kyle collin\AppData\Local\Temp\WER734B.tmp.version.txt

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[DavidGP]

Hi


Likely need to install the latest drivers for Windows vista 32bit from Realtek themselves for your model network card as the ones from ASUS are likely to be too old for that version mobo.

Sadly at this point when checking Realteks download page is broken, so when its working again grab the driver from here (just need to loacate your model which is Realtek 8101/8168/8169 ) and click Download at top menu for listings of drivers.

[Kyle2]

Sorry for slow reply had some other none pc issues.

Thanks for the help I found the drivers i needed all seems well driver side now the only issue is CPU seems to be hit 100% on both cores. Sending pc off for tests on CPU and maybe the GPU in case that's throwing everything onto the CPU for some reason.

Thanks again

[DavidGP]

Originally Posted by Kyle2

Sorry for slow reply had some other none pc issues.

Thanks for the help I found the drivers i needed all seems well driver side now the only issue is CPU seems to be hit 100% on both cores. Sending pc off for tests on CPU and maybe the GPU in case that's throwing everything onto the CPU for some reason.

Thanks again

Hi Kyle

If PC has not gone yet for tests, if you hit CTRL-ALT-DEL for the Task Manager, what process is taking up 100% CPU?

Can also use this app to check on processes Process Explorer

One other thing is to boot into Safe Mode (F8 at boot) and see if the same 100% CPU is happening, if so likely a driver or startup application issue, so using msconfig, untick all startups and then reboot normally, if it doesnt cause the CPU to go 100% then enter msconfig and retick one application at a time and re-boot to see if you can narrow down the miscreant application.

[sdbett]

Originally Posted by Halo

Hi Kyle

If PC has not gone yet for tests, if you hit CTRL-ALT-DEL for the Task Manager, what process is taking up 100% CPU?

Can also use this app to check on processes Process Explorer

One other thing is to boot into Safe Mode (F8 at boot) and see if the same 100% CPU is happening, if so likely a driver or startup application issue, so using msconfig, untick all startups and then reboot normally, if it doesnt cause the CPU to go 100% then enter msconfig and retick one application at a time and re-boot to see if you can narrow down the miscreant application.

GOOD CALL "Halo".

Nice to read a real "Techy's" post.

Regs,

S.