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| Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient. |
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#1
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Please recommend a remedy:
I'm on Windows XP. I have had unbearably long start up, logoff and run times for a while now. I recently discovered through Program Manger that iexplore.exe was burning through my CPU usage while operating. I did a file search in my C: and found these three files with that name: iexplore; IEXPLORE.EXE-2D97EBE6.pf; iexplore.exe.mui. I recently installed Ccleaner and Secunia to help with the operating speed of the computer. Ccleaner keeps referencing .mui files in it's cleanups. I didn't recognize them. After I installed Ccleaner and Secunia I started getting these errors: SysFader: iexplore.exe Application Error The instruction at 0x01f02cd8 referenced memory at 0x01f02cd8. The memory could not be read. Click on OK to terminate the program Click on CANCEL to debug the program and Internet Explorer Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Internet Explorer. We will treat this report as confidential and anonymous. To see what date this error report contains, click here. Debug Send Error Report Dont Send and Windows Internet Explorer: iexplore.exe Application Error The exception Single Step A single step or trace operation has just been completed. (0x80000004) occurred in the application at location 0x755c8057. Click OK to terminate the program I'm running ZoneAlarm for my antivirus/antispyware and I've been happy with the protection but not with the background CPU usage especially with the long-standing slowdown of operations. There was a brief time my subscription lapsed and perhaps that is when I received the Virus. Does anyone have a recommendation for a remedy for my computer? -crobert |
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#2
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Welcome to Major Geeks!
Please read ALL of this message including the notes before doing anything. Pleases follow the instructions in the below link: READ & RUN ME FIRST. Malware Removal Guide and attach the requested logs when you finish these instructions.
Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
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