Help needed with Spyware.possible_website_hijack

[Seamhead]

Hello,

Earlier this week Spyware Doctor scanned my computer as scheduled and detected a threat called "spyware.possible_website_hijack." I tried eliminating it but Spyware Doctor wasn't able to quarantine or remove it. I've followed all the steps in the READ & RUN ME FIRST Malware Removal Guide and have attached four of the five files needed. I'll attach the other in an additional post.

Thanks in advance for any help you can provide.

Mike

[Seamhead]

Here's the MGLogs.zip file.

Thanks!

[TimW]

Why am I not seeing any Anti-virus program on this system? And it is a very bad idea to allow all users to have Admin. privileges!!

What is on your J:\ drive?

Let's just do this:
Please double-click the RootRepeal.exe previously downloaded.

* Select File then Scan
* On the Select Drives form select drive C by "ticking" the box for drive C and click OK
* When the scan is complete - highlight each of the following file(s) (one at a time if more then one is listed) by left clicking it. Then use right mouse click and select the Wipe File option only for each file.
C:\WINDOWS\Temp\ib2
C:\WINDOWS\Temp\ib3
C:\WINDOWS\Temp\ib4
C:\WINDOWS\Temp\ib5
C:\WINDOWS\Temp\ib6
* After Wiping all files, immediately reboot your pc!

After reboot, run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: http://*.mcafee.com (HKLM)
O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)

After clicking Fix, exit HJT.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

KILLALL::

File::
C:\WINDOWS\Temp\ib2           
C:\WINDOWS\Temp\ib3        
C:\WINDOWS\Temp\ib4           
C:\WINDOWS\Temp\ib5           
C:\WINDOWS\Temp\ib6        
C:\WINDOWS\Temp\jet1.tmp     
C:\WINDOWS\Temp\jetf8e6.tmp 
C:\WINDOWS\Temp\regkern.log  
C:\WINDOWS\Temp\wrt63sec.log  
C:\Documents and Settings\Dad\Local Settings\temp\fla12.tmp

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BitTorrent DNA"=-

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

[Seamhead]

Originally Posted by TimW

Why am I not seeing any Anti-virus program on this system? And it is a very bad idea to allow all users to have Admin. privileges!!

What is on your J:\ drive?

I deleted all of my anti-virus programs except Spyware Doctor per the instructions included in the READ & RUN ME FIRST thread. I hate to sound like an idiot but is Spyware Doctor not an anti-virus program? It includes Intelliguard real-time protection and immunization. If I need something else, please let me know and I'll install it.

Secondly, I'm the only one who uses this computer so allowing all users to have Admin privileges isn't a big deal. I just haven't gotten around to deleting my son as a user, which is lame considering he left for college three years ago.

Lastly, my J:\ drive has backups of my articles and research, and copies of my DVDs.

I'll start following your instructions right now and let you know how everything goes. By the way, my computer works fine so it's going to be difficult to tell if there's any improvement. I was just freaked out by the possibility of a potentially dangerous virus hanging around on my computer.

Mike

[Seamhead]

Here you go. When I ran ComboFix it detected Spyware Doctor even though I had disabled it. It seemed to run without any problems, though.

[TimW]

My mistake for not noticing that you had the full Spyware Doctor version with anti-virus.

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   
   • Refer to tahe cleaning procedures ian step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore ato create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!

[Seamhead]

Originally Posted by TimW

My mistake for not noticing that you had the full Spyware Doctor version with anti-virus.

Your logs are clean.

That's a relief. Thanks for all of your help!

Mike

[TimW]

You are most welcome. Safe surfing.