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  #1  
Old 02-28-10, 13:56
shadow6000 shadow6000 is offline
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Default Trojan problem --Malware removal guide completed

Ok - I had a trojan try to take over my computer. It was trying to direct me to their brand of "spyware removal" software. I've run through everything in the Malware removal guide and everything seems to be working with one exception.

I'm still having trouble booting consistently into Windows (XP Pro). It will get to the screen just prior to all of the user accountings showing and will just completely start over in the boot process. Sometimes it will show me the boot to the last known good state screen and sometimes not. In any case, it doesn't seem to make a difference what I choose at that screen. Safe mode doesn't boot any better than normal, and the last known good configuration doesn't make any difference either. With all of this being said, usually after several attempts, it will boot like normal and all is good until the next re-boot.

I'm wondering if I have a hardware problem to go with my malware problems (terrible coincidence) or if my Windows installation is somehow corrupted?
Attached Files
File Type: txt SASlog.txt (631 Bytes, 1 views)
File Type: txt mbam-log-2010-02-28 (10-30-35).txt (869 Bytes, 2 views)
File Type: txt ComboFix.txt (28.2 KB, 0 views)
File Type: txt rrlog.txt (4.5 KB, 2 views)
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  #2  
Old 02-28-10, 13:57
shadow6000 shadow6000 is offline
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Default Re: Trojan problem --Malware removal guide completed

Additional log post
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File Type: zip MGlogs.zip (149.7 KB, 1 views)
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  #3  
Old 02-28-10, 16:11
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Default Re: Trojan problem --Malware removal guide completed

You do have a Master Boot Record (MBR) infection that needs to be removed which we will get to below. You will need to boot to the Recovery Console to remove this infection.

Now boot to the Recovery Console and run the fixmbr to clear a Master Boot Record infection that you have.

You can read the below to help you do this:

http://support.microsoft.com/kb/307654


Then boot back into normal mode.

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

Quote:
Files to delete:
C:\WINDOWS\system32\drivers\fbjobkrd.sys
C:\WINDOWS\Temp\$$$dq3e
C:\WINDOWS\Temp\$67we.$
C:\Documents and Settings\Brett Elledge\Local Settings\Application Data\qlamqg
C:\Documents and Settings\Brett Elledge\Local Settings\Application Data\tfnske
C:\Documents and Settings\Brett Elledge\Local Settings\Application Data\wavopm

Folders to delete:
C:\Documents and Settings\Brett Elledge\Local Settings\Application Data\qlamqg
C:\Documents and Settings\Brett Elledge\Local Settings\Application Data\tfnske
C:\Documents and Settings\Brett Elledge\Local Settings\Application Data\wavopm
* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner to clean out only temp files and nothing else!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!
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  #4  
Old 03-01-10, 17:50
shadow6000 shadow6000 is offline
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Default Re: Trojan problem --Malware removal guide completed

The Avenger never did run on startup. I don't know if this was the correct thing to do but I went in and deleted the files specified in your script manually. I've rebooted twice now with no problems so far. I'm hoping it's the start of a trend.
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File Type: zip MGlogs.zip (149.3 KB, 1 views)
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  #5  
Old 03-02-10, 13:18
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Default Re: Trojan problem --Malware removal guide completed

Now let's use ComboFix to remove a bunch of malware files.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
Code:
KILLALL::

Driver::
ejdtnjj
kwvh
vhrdxcr

File::
C:\WINDOWS\system32\drivers\ejdtnjj.sys
C:\WINDOWS\system32\drivers\kwvh.sys
C:\WINDOWS\system32\drivers\vhrdxcr.sys
C:\nkkqwdn.txt
* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!
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  #6  
Old 03-02-10, 20:48
shadow6000 shadow6000 is offline
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Default Re: Trojan problem --Malware removal guide completed

OK - Computer is still booting fine, but now all of the icons on my desktop can't be moved. I can only "arrange" them by name size type or modified. The problem is that they rearrange themselves, but they are all over top of one another. Auto arrange is off as well as "Lock web items on desktop". Align to grid is checked but is grayed out and cannot be unselected. It gets deeper and deeper.
Attached Files
File Type: txt ComboFix.txt (27.2 KB, 1 views)
File Type: zip MGlogs.zip (152.4 KB, 1 views)
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  #7  
Old 03-04-10, 13:33
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Default Re: Trojan problem --Malware removal guide completed

One more time.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
Code:
KILLALL::

Driver::
viin

File::
C:\cleanup.bat
C:\zip.exe
C:\Updater.exe
c:\program files\emcpvou.txt
c:\windows\system32\drivers\jbbbwgjt.sys
* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!
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  #8  
Old 03-04-10, 21:08
shadow6000 shadow6000 is offline
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Default Re: Trojan problem --Malware removal guide completed

OK - No change. Still problems with the icons but no boot problems.
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File Type: txt ComboFix.txt (27.0 KB, 1 views)
File Type: zip MGlogs.zip (152.4 KB, 1 views)
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  #9  
Old 03-05-10, 13:39
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Default Re: Trojan problem --Malware removal guide completed

Other then this one item I am not sure about:
C:\WINDOWS\DUMP593b.tmp ---> your logs are clean.

Are you having this issue with the icons in every user account? Do you have software that may "lock" the desktop? Ad-Aware can do this as can SAS.

I suggest you post in the software forum for this issue.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
  2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    • "%userprofile%\Desktop\combofix" /uninstall
      • Notes: The space between the combofix" and the /uninstall, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
  3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
  5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  6. Go to add/remove programs and uninstall HijackThis.
  7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
  8. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
  9. After doing the above, you should work thru the below link:
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  #10  
Old 03-05-10, 19:51
shadow6000 shadow6000 is offline
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Default Re: Trojan problem --Malware removal guide completed

I hadn't even thought about checking the other user profiles. None of them are having the same problem with the icons. I'm now in the process of creating a new user profile and moving all of my files over. I'll leave the old one around for a little while to make sure I haven't missed anything and then I'll delete it.

Thanks for all your help!
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  #11  
Old 03-06-10, 13:02
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Default Re: Trojan problem --Malware removal guide completed

You are most welcome. Hope all is good.
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