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  #1  
Old 03-22-10, 23:19
geekinprogress geekinprogress is offline
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Default Web pages load EXTREMELY slowly or NOT AT ALL

Hello,

I've browsed the forums, but haven't found the cause yet for my issue, so I'm asking for help.

Here are the basics:
Win XP Home Edition, Version 2002, SP3
Intel Pentium 4, 3.4 GHz, 3.0 GB RAM
Motorola SB5120 Cable Modem
Netgear WNR2000 Router
ZoneAlarm Firewall
AVG
Malwarebytes
Spybot S & D (no tea-timer)
CCleaner (with default settings only)

Browsers:
Mainly IE8, but I also have this issue in Google Chrome

What I've tried:
  • Unplugging modem & router for a minute, plugging the modem back in, waiting until all the lights are solid, then plugging the router back in, waiting until all the lights are solid, then opening my internet browser. Note: I've tried this with the computer both on and off.
  • Bypassing my router and plugging my ethernet directly into my cable modem.
  • Resetting my IE8 settings to default.
  • Disabling my firewall (ZoneAlarm).
  • Scanning with AVG (full system scan).
  • Scanning with Malwarebytes (full system scan).
  • Scanning with Spybot.
  • Running CCleaner.
  • Verified with devmgmt.msc that all my computer's hardware is functioning properly.
  • Verified with my ISP that I am not losing any packets and that my cable modem is functioning correctly.
  • Verified in Internet Protocol (TCP/IP) Properties that "Obtain an IP address automatically" and "Obtain DNS server address automatically" are checked.
  • Run ipconfig /renew with no issue.
  • Run ping of IP address and Default Gateway with no loss.
  • "Repaired" my Local Area Connection (via right click > Repair)


According to www.speedtest.net, my download speed is 14.06 Mb/s, and upload speed is 2.27 Mb/s. This seems about on par with normal.

I know it sucks, but according to the windows task manager, my Network Utilization peaks at about 0.02%.

Note: I am unable to connect to the update server for ANY program, including antivirus, spyware, firewall, etc.

Please help! I'm running out of ideas, aside from buying new cables.

Thanks!
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  #2  
Old 03-23-10, 19:22
cat5e cat5e is offline
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Default Re: Web pages load EXTREMELY slowly or NOT AT ALL

Maybe this can Help.

Optimizing the TCP/IP Stack - http://www.ezlan.net/Internet_Speed.html

Does Not Help. Try this, http://www.ezlan.net/clean.html#refreshnet


.
__________________
Jack (MS, MVP-Networking).
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  #3  
Old 04-05-10, 22:30
geekinprogress geekinprogress is offline
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Default Re: Web pages load EXTREMELY slowly or NOT AT ALL

Turns out it was a simple fix. AVG was corrupted somehow. A quick uninstall & reinstall got things back to normal.

Thanks!
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