What is msicuu2.exe?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Ezmerelda, Jun 18, 2010.

  1. Ezmerelda

    Ezmerelda Private E-2

    Hi there, I have a problem with a download popping up on my computer. It's for SmartWebPrinting OC. When I searched various forums to try and find out how to get rid of it, someone suggested using the program I listed in my Title Box - msicuu2.exe. Can someone tell me what this is and if you think it will fix the problem? I have to keep canceling the download message and it's kind of annoying but I don't want to run something that can mess up my computer.

    Thanks for any help forthcoming. Very much appreciated.
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, Ezmerelda

    msicuu2.exe is the Windows Installer Cleanup Utility and I've seen it successfully help with far more than just the ones listed here:

    http://support.microsoft.com/kb/290301

    *However - this is a software issue better worked out in our Software Forum
     
  3. Ezmerelda

    Ezmerelda Private E-2

    Thanks Doc! Just glad to know it's not some malicious type of program they were trying to get me to run. :)
     
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    ;)

    You're welcome!

    Personally, it cleared whatever mysterious issue that was preventing a successful upgrade to Vista SP2 when I got this machine - and I don't have any Office software on it.

    dr.m
     
    Last edited: Jun 19, 2010
  5. Ezmerelda

    Ezmerelda Private E-2

    Alrighty. So I told the puter to run the msicuu2.exe program and it says it can't find it. Do I need to download it from somewhere? I thought it was already on my computer. :confused
     
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

  7. Ezmerelda

    Ezmerelda Private E-2

    Thank you kind Sir. I will let you know how it works out. :wave
     
  8. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're quite welcome. [​IMG]
     
  9. Ezmerelda

    Ezmerelda Private E-2

    Ran the program and it got rid of the SmartWeb problem. After that, the puter hung up on a news pop up. Scanned with IObit's Security 360 and Advanced Windows Care Pro. Nothing big found and it seems to be back to normal now. The msicuu program found a ton of stuff. I had to run it in safe mode because it wouldn't do anything when not in safe. I told it to delete everything, although I was kind of scared because it said some things may need to be reloaded later for certain applications. Guess I'll deal with those as they arise. Anyway, no annoying print program message anymore. Thanks again Doc! :clap

    Ezmerelda
     
  10. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    ;)

    I'm glad that I could help get you started curing your problems, Ezmerelda.

    Safe surfing!
    dr.m
     

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