MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Hardware
Register FAQ Members List Calendar Casino Mark Forums Read

Hardware Hardware like hard drives, motherboards, video cards, printers, CD-ROMs, etc.


Reply
 
Thread Tools Display Modes
  #1  
Old 07-19-10, 06:51
mannshands mannshands is offline
Private First Class
 
Join Date: Feb 2009
Posts: 86
Thanks: 11
Thanked 1 Time in 1 Post
Default DVD drive has several odd problems

Hi,
My dvd drive is misbehaving. Some dvds(older store bought)play, but audio&video is mildly choppy. Some store bought dvds are not even recognized or show as blanks. Home burned dvds show in the D: with title, clicking on them opens VLC, but it won't start playing and my cpu tops out at 100% until I open the task mgr, then the cpu instantly drops to normal.


What I already did:
update graphics/audio drivers(hope to avoid chipset driver re-install, can't find it at Asus, not supposed to need optical drive drivers other than the stock MS supplied ones in XP according to Asus support)
Tried KMPlayer(same results)
uninstalled/reinstalled vlc
K-Lite is my only codec pack, ran codec debugger

This is a Asus X5DC notebook:
WinXPProSP3(a Win7 downgrade that was fine for 6 months with XP),
DVD=TSST TS-L633C AS-01(can't find this anywhere on inet),
Intel Celeron D220(can't find chipset driver replacement on Intel site).

Any insights?
Thanks...mannshands
Reply With Quote
Sponsored links
  #2  
Old 07-21-10, 05:23
mannshands mannshands is offline
Private First Class
 
Join Date: Feb 2009
Posts: 86
Thanks: 11
Thanked 1 Time in 1 Post
Red face Re: DVD drive has several odd problems

Oh yea, also did a Avira/SAS/MBAM scans. Clean besides a few harmless cookies.
Reply With Quote
  #3  
Old 07-21-10, 08:19
risk_reversal's Avatar
risk_reversal risk_reversal is offline
Sergeant Major
 
Join Date: Jan 2005
Location: U.K
Posts: 848
Thanks: 0
Thanked 109 Times in 107 Posts
Default Re: DVD drive has several odd problems

IMO only 3 possible avenues to explore

1. Drive is now malfunctioning
2. The lens on the optical has some superficial dust covering it which leads to this problem (common prob. I just fixed a friend's pc whose optical did not detect cds/dvds. For a laptop it's easy to do, open the tray and clean the lens with a q-tip and isopropyl alcohol)
3. Some o/s software corruption.

How can I tell which it is? is your next question.

Use a Linux Live cd (get Puppy 100mb size and once on the Linux desktop, you can take the cd out as it loads entirely in ram).

Pop a cd in an after a few secs a thumb drive icon should appear on the Linux desktop.

If it does not, clean the lens as per above and try again. If it works subsequent to the clean, then drive should be/is fine.

Then reboot back to windows and try again at that stage this should have narrowed down the list of suspects.

Good Luck
Reply With Quote
  #4  
Old 07-21-10, 09:21
GringoCowboy's Avatar
GringoCowboy GringoCowboy is offline
Private First Class
 
Join Date: Jul 2005
Location: Denver City, Texas
Posts: 40
Thanks: 0
Thanked 3 Times in 3 Posts
Default Re: DVD drive has several odd problems

that's a samsung drive. there are a couple of firmware flashes avail for that drive http://www.firmwarehq.com/Samsung/TS-L633C/files.html may or may not fix your prob. your current firmware is as-01.
Reply With Quote
  #5  
Old 07-22-10, 01:26
mannshands mannshands is offline
Private First Class
 
Join Date: Feb 2009
Posts: 86
Thanks: 11
Thanked 1 Time in 1 Post
Default Re: DVD drive has several odd problems

I cleaned lens when this started. No dif. Will try next steps. Thanks ya'll!
mannshands
Reply With Quote
Sponsored links
  #6  
Old 07-22-10, 04:18
risk_reversal's Avatar
risk_reversal risk_reversal is offline
Sergeant Major
 
Join Date: Jan 2005
Location: U.K
Posts: 848
Thanks: 0
Thanked 109 Times in 107 Posts
Default Re: DVD drive has several odd problems

Try Linux Live cd. If the cd/dvd is recognized in Linux then get Autofix from MS that may help. I have used it before when optical drives have not detected dics.

Good Luck
Reply With Quote
  #7  
Old 07-22-10, 15:50
mannshands mannshands is offline
Private First Class
 
Join Date: Feb 2009
Posts: 86
Thanks: 11
Thanked 1 Time in 1 Post
Angry Re: DVD drive has several odd problems

Quote:
Originally Posted by risk_reversal View Post
Try Linux Live cd. If the cd/dvd is recognized in Linux then get Autofix from MS that may help. I have used it before when optical drives have not detected dics.

Good Luck
Tried live linux. I got Puppy to load off a cd, but i couldn't load any live linux from dvds. In Puppy, Gxine will play audio cds, gives error(cannot read disc)when trying to play dvds. The drivers suggested by gringo were rejected(cannot find compatible device). Gonna dl autofix next.
Gracias
Reply With Quote
  #8  
Old 07-22-10, 15:57
mannshands mannshands is offline
Private First Class
 
Join Date: Feb 2009
Posts: 86
Thanks: 11
Thanked 1 Time in 1 Post
Default Re: DVD drive has several odd problems

Quote:
Originally Posted by risk_reversal View Post
Try Linux Live cd. If the cd/dvd is recognized in Linux then get Autofix from MS that may help. I have used it before when optical drives have not detected dics.

Good Luck
Did you mean Autoplay, I see no autofix on MS site related to dvds.
Reply With Quote
  #9  
Old 07-23-10, 03:04
risk_reversal's Avatar
risk_reversal risk_reversal is offline
Sergeant Major
 
Join Date: Jan 2005
Location: U.K
Posts: 848
Thanks: 0
Thanked 109 Times in 107 Posts
Default Re: DVD drive has several odd problems

Quote:
mannshands said:
Tried live linux. I got Puppy to load off a cd, but i couldn't load any live linux from dvds. In Puppy, Gxine will play audio cds, gives error (cannot read disc)when trying to play dvds
If you could not get the system to boot from a dvd (where windows is not involved) then it bodes badly. Furthermore, if Linux could not play any dvds (but could cds) then it is my opinion that the dvd laser on the drive is malfunctioning.

However you could try the following (which I would regard as a time wasting excercise personally).

Quote:
mannshands said:
Did you mean Autoplay, I see no autofix on MS site related to dvds.
Yes sorry Autoplay.

Run it and see what what happens. Have your dvd really as you will have to insert it. I would insert it prior to beginning the test.

Usually the reg key that is the troublesome one is

Hkey_class_root>AppID>B1B9CBB2-B198-47E2-8260-9FD629A2B2EC

(hope I have copied correctly).

If Autoplay does find an error copy the above reg key (& backup registry also) first prior to letting Autoplay fix it.

If Autoplay does not find an error, then check the Upper and Lower filters in the registry

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

If you search for faulty cd-rom or such you will see references to deleting these (they will be rebuilt on reboot) and this can repair (never had any success personally with that). Prior to deleting that key save it first.
Reply With Quote
  #10  
Old 07-23-10, 05:30
mannshands mannshands is offline
Private First Class
 
Join Date: Feb 2009
Posts: 86
Thanks: 11
Thanked 1 Time in 1 Post
Unhappy Re: DVD drive has several odd problems

Hi/lo filters not there in reg. Autofix found 1 error, fixed it, but still no improvement. This is on an 18 month old laptop. What would cause the dvd lazer to fail so soon? Cds play fine. The drive is always recognized, it just won't recognize/play dvds.
I am about ready to give up and just replace the blasted dvd.
Thanks.
Reply With Quote
Sponsored links
  #11  
Old 07-24-10, 05:01
risk_reversal's Avatar
risk_reversal risk_reversal is offline
Sergeant Major
 
Join Date: Jan 2005
Location: U.K
Posts: 848
Thanks: 0
Thanked 109 Times in 107 Posts
Default Re: DVD drive has several odd problems

Well my understanding is that a dvd drive (rom or rw) has 2 lasers one for cd use and one for dvd use.

If one of the lasers on the optical drive is malfunctioning, this will not stop windows from correctly detecting that optical drive but use of said drive will be restricted to operations of the working laser.

I have never had one fail on me in this manner but it is not an uncommon occurance.

Perhaps another user can offer another line of investigation. For me the crux of it is that you could not boot from a dvd but could from a cd. IMO, this means that this is a wholly hw related issue as booting from optical media means that windows does not even come into play.

As to why one of the lasers should fail after 18 months .........
Reply With Quote
The Following User Says Thank You to risk_reversal For This Useful Post:
mannshands (07-24-10)
Reply

Tags
dvd, optical drive problem

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
network server 2003 with xp workstation = printer problems/ mapped drive problems neuf Hardware 2 03-02-10 18:29
Drive C, Drive D problems with size and downloads sugarberrie Hardware 9 04-15-09 09:07
CD drive/ hard drive problems on installation the mitchell Hardware 1 04-03-05 11:04
Problems installing raptor sata drive as main drive baradeithel Hardware 7 02-18-05 16:17
USB Hard Drive Problems/Primary Drive Failure Shrapnel Hardware 0 10-23-04 10:17


All times are GMT -5. The time now is 21:00.


MajorGeeks.Com Home Page
| Admin Tools | All In One | Anti-Spyware | Anti-Virus | Appearance | Backup | Benchmarking | BIOS | Browsers | Covert Ops |
Data Recovery | Diagnostics | Drive Cleaners | Drive Utilities | Drivers | Driver Tools Ergonomics | Firewalls | Games | Game Tweaks | Graphics | Input Devices | Internet Tools | Macintosh | Mail Utilities | Memory | Messaging | Monitoring | Microsoft | Multimedia | Networking | Office Tools | Process Management | Processor | Registry | Security | System Info | Toys | Video | Miscellaneous
|
Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger