Think I'm ok, but hidden files in Root Repeal...

[rbt]

Does it matter that Root Repeal detected hidden files?

I was having internet connection problems on my desktop (XP Home 5.1 SP3) over the last 10 days - LSP i386p error messages that wouldn't resolve by following Diagnostic's directions. The laptop was working fine.

I have no idea what I may have done to cause the problem...System Restore reinstated connectivity temporarily, then the problem would return.

I tried downloading all your recommended utilities on the laptop then transferring across on a clean USB, but SuperAntiSpyware didn't even complete it's download from any of the sites and none of the files would install on the desktop, various error messages would appear and

I then re-downloaded the utilities to the USB from a work computer and followed all your Read Me instructions (such a great guide!!!). I ran SuperAntiSpyware and it quarantined and removed a few files. I then decided to uninstall Cybersitter v.8 rather than just have it set to inactive. It had been acting suspiciously recently...I know they've now shifted to a subscription service, but this older version wasn't filtering properly on the desktop - although working fine on the laptop with exactly the same setup. I checked the internet connection at this point and it was restored - either from SAS or the Cybersitter uninstall.

I could then update the definitions on SAS, so I ran it again but it didn't pick up anything on this second scan. All the other utilities now installed fine .

I decided to screen the lap top (XP Pro 5.1 SP2) while I was at it. Both machines had files that were picked up, quarantined and removed during the process.

Before thinking 'I'm out of the woods,' and do the System Restore toggle, I wanted to check whether the hidden files picked up (but not removed?) by Root Repeal need to be dealt with in any way. I'm a TOTAL amateur. I'll attach the logs for each machine just in case you needed them in order to answer my question.

I've re-set the Windows Firewall. I'm guessing it's fine to re-set the hidden files when this is all over but not necessary? Is there anything else? Do I need to uninstall any of the utilities? Thanks again for providing such a great site.

[rbt]

More attachments...

[rbt]

And...

[TimW]

You should have started a second thread for the desktop computer, otherwise there can be confusion.

You need to put ComboFix directly on your desktop on both computers, they should not be running from here:
Running from: D:\ComboFix.exe --> the laptop
Running from: d:\program files\Install Files\clean up\ComboFix.exe --> the desktop.

Your logs are clean on both computers except for leftovers from CyberSitter ( which is considered adware ).

For the laptop:
* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

KILLALL::

File::
c:\windows\liccyval.dat
c:\windows\system32\urifil.dll
c:\windows\system32\snetbonly.dll
c:\windows\system32\spmfil.dll
c:\windows\system32\pxyfil.dll
c:\windows\system32\csnews.dll
c:\windows\system32\auctfil.dll
c:\windows\system32\adwfil.dll
c:\windows\system32\wfileu.drv

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

For the desktop: ( the exact same thing )
* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

KILLALL::

File::
d:\windows\liccyval.dat
d:\windows\system32\wfileu.drv
d:\windows\system32\urifil.dll
d:\windows\system32\snetbonly.dll
d:\windows\system32\pxyfil.dll
d:\windows\system32\spmfil.dll
d:\windows\system32\csnews.dll
d:\windows\system32\auctfil.dll
d:\windows\system32\adwfil.dll

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt


Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

For both:

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

[rbt]

Thanks for that Tim, sorry for not following the initial combofix instructions - I must have missed that important detail. Do I need to run an uninstall for my initial Combofix installs (from the wrong folders)? If so how?

I'm guessing everything is now good. I think Combofix deleted a couple of files on the desktop and that's that? I've attached the updated logs just in case. An error message popped up on the laptop, not sure if it's any cause for concern. Thanks again!

[TimW]

The files still exist on both machines.

Instructions for both systems:
Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

Files to delete:
c:\windows\liccyval.dat
c:\windows\system32\urifil.dll
c:\windows\system32\snetbonly.dll
c:\windows\system32\spmfil.dll
c:\windows\system32\pxyfil.dll
c:\windows\system32\csnews.dll
c:\windows\system32\auctfil.dll
c:\windows\system32\adwfil.dll
c:\windows\system32\wfileu.drv

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Then attach the below logs:

* C:\Avenger.txt and make sure those files are gone.

[rbt]

I tried the link on computers at both home and work but kept getting the following web page result...any suggestions?

403 Forbidden
Access to this resource on the server is denied!
--------------------------------------------------------------------------------
Powered By LiteSpeed Web Server
LiteSpeed Technologies is not responsible for administration and contents of this web site!

[TimW]

We are starting to see this for other download apps. I don;t know what is happening at the moment. I will get back to you.

[rbt]

Hi, download worked fine today. I've attached the avenger logs. I wasn't sure if you really wanted me to run the desktop delete files on the d: drive which is where my operating system is installed.

My desktop is partitioned with a separate operating system on the c: drive set up for my recording software - but I haven't done any recording or used this drive for two years.

I took the liberty of running the script on both c: and d: on my desktop as well as my laptop, so I've attached the 3 logs.

A couple of files weren't deleted as the 'objects don't exist.'

Do I run the System Restore toggle now?

Also, do I need to run an uninstall for my initial Combofix installs where I installed them to the wrong folders? If so how?

Many thanks

[TimW]

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!