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IOBit Software
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| Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient. |
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#1
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Hi,
I am having trouble removing an application called "Tagging System Cashtitan". It seems to be loading ads in my web browser (Firefox) in the lower right. It appears in my Add/Remove programs list but will not uninstall. I have run everything in the Vista Cleaning Procedure. Attached is my MSlogs.zip file. Any help would be very appreciated!! |
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#2
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Welcome to Major Geeks!
You need to attach all of the requested logs. Since you are running an x64 system, please attach the first logs from the below scans"
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter Last edited by chaslang; 07-24-10 at 21:04.. |
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#3
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I disabled Tea Timer per your request.
Attached are Full Scans from both programs completed yesterday and also Quick Scans completed today. |
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#4
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Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {FFDD3BA8-5EFB-9EC8-75D6-377C596DE03B} - (no file) O22 - SharedTaskScheduler: TsphacorNvw - {50F0A9D1-7EDB-4574-B982-CAF6B10DE64A} - (no file) After clicking Fix, exit HJT. Please download OTM by Old Timer and save it to your Desktop.
Code:
:Processes
explorer.exe
:Files
C:\Windows\system32\xzvlqnuavzcnu.exe
C:\Windows\SysWOW64\xzvlqnuavzcnu.exe
C:\Windows\system32\zwrrqtafnomfnre.dll
:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\xzvlqnuavzcnu]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FFDD3BA8-5EFB-9EC8-75D6-377C596DE03B}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message. Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). Then attach the below logs:
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#5
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I no longer see Tagging System Cashtitan in my Add/Remove Programs list. I also have not seen the popup so far. Attached are my logs. Thank you very much!
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#6
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You're welcome. You're logs are clean.
If you are not having any other malware problems, it is time to do our final steps:
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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