MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Software
Register FAQ Members List Calendar Casino Mark Forums Read

Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


Reply
 
Thread Tools Display Modes
  #1  
Old 10-16-10, 16:17
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Sound driver missing - no active mixer devices avail

Please help me.
I had a bad virus/worm. I think it was Internet Security 2010 virus.
A friend finally got rid of the virus, but mentioned that she thought it had gotten into my sound driver.
Now I have no sound. I have attempted to correct this by going to Dell and downloading the driver, then tried to download the chipset, rebooted, then downloaded the driver, but it did not work.
I have ran the Everest as requested. I have attached 4 report files from running Everest.
Dell, Dim 4700, P4, 520 (2.8GHZ), HT, INT SNDNICV, BIOS version # A09
Windows XP SP3, Integrated Audio,
Recent error message: No active mixer devices available
Please forgive me if I have not provided everything you needed.
I want to THANK YOU in advance for any help you can provide !
Attached Files
File Type: txt Report-summary.txt (29.5 KB, 2 views)
File Type: txt Report-computer-motherboard.txt (65.7 KB, 3 views)
File Type: txt Report-multimedia-directx.txt (37.9 KB, 2 views)
File Type: txt Report-physical-pci-device resources.txt (57.5 KB, 0 views)
Reply With Quote
Sponsored links
  #2  
Old 10-16-10, 17:14
mastermosley's Avatar
mastermosley mastermosley is offline
Sergeant
 
Join Date: Jan 2005
Location: Merritt, BC, Canada
Posts: 406
Thanks: 7
Thanked 10 Times in 9 Posts
Default Re: Sound driver missing - no active mixer devices avail

Try this:

1. Right-click My Computer, and then click Properties.
-or-
Click Start, click Run, type sysdm.cpl, and then click OK.
2. On the Advanced tab, click Settings under Startup and Recovery.
3. Under System Startup, click Edit.

Your boot.ini should look something like:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

Remove the "/fastdetect". Save the file. Go to devices and unistall your sound driver. Restart the computer and it should automatically install. If not:

Download and install this driver:ADI integrated audio http://support.dell.com/support/down...n&catid=&impid
Reply With Quote
The Following User Says Thank You to mastermosley For This Useful Post:
Antbebee (10-19-10)
  #3  
Old 10-16-10, 18:25
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Sound driver missing - no active mixer devices avail

Thank you for responding so quickly !

I tried the first option, to delete the sound driver.
I deleted the "Unimodem" sound driver.
I tried to delete the "Legacy Audio Drivers" but it didn't have anything to delete inside.
After I re-started the computer, it "found" the "Unimodem" again. But I still have no sound.

Then I deleted the sound driver again, and attempted the link you listed, but it said it could not find it, that it must have been moved.



Do you have any other ideas or know where that link moved to ?????

Thanks for all your help !
Reply With Quote
  #4  
Old 10-16-10, 19:49
Caliban's Avatar
Caliban Caliban is offline
I don't need no steenkin' title!
 
Join Date: Sep 2009
Location: The Sunny South
Posts: 5,332
Thanks: 530
Thanked 1,161 Times in 1,047 Posts
Default Re: Sound driver missing - no active mixer devices avail

Greetings, Antbebee.

The driver page for the Dimension 4700 is located here - click on 'Download', and on the resulting page, click 'Download using your browser'.
__________________
Constantly Sharpening Occam's Razorô
Reply With Quote
  #5  
Old 10-16-10, 21:21
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Sound driver missing - no active mixer devices avail

Thank you for sending me this second link, to Dell's driver page. However, I have already tried this before and it did not work. Just in case, I tried it again since receiving your message, but unfortunately, it still won't work.



Do you have any other ideas ????

Thanks for your help !
Reply With Quote
Sponsored links
  #6  
Old 10-16-10, 21:42
Caliban's Avatar
Caliban Caliban is offline
I don't need no steenkin' title!
 
Join Date: Sep 2009
Location: The Sunny South
Posts: 5,332
Thanks: 530
Thanked 1,161 Times in 1,047 Posts
Default Re: Sound driver missing - no active mixer devices avail

Have you looked in BIOS, made sure onboard audio is enabled?
__________________
Constantly Sharpening Occam's Razorô
Reply With Quote
  #7  
Old 10-16-10, 21:54
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Sound driver missing - no active mixer devices avail

I have attached a report using Everest to show my BIOS.

What should I do ??
Attached Files
File Type: txt Report-bios info.txt (213.6 KB, 1 views)
Reply With Quote
  #8  
Old 10-16-10, 22:20
Caliban's Avatar
Caliban Caliban is offline
I don't need no steenkin' title!
 
Join Date: Sep 2009
Location: The Sunny South
Posts: 5,332
Thanks: 530
Thanked 1,161 Times in 1,047 Posts
Default Re: Sound driver missing - no active mixer devices avail

Thanks for the report - but, is onboard audio enabled?
__________________
Constantly Sharpening Occam's Razorô
Reply With Quote
  #9  
Old 10-16-10, 22:28
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Sound driver missing - no active mixer devices avail

Sorry ! I obviously don't have a clue. lol
I am just doing my best to stay afloat here.
I thought that report would tell you what you were asking.

Could you please tell me how I can find out if the onboard audio is enabled on my bios ??

Thank you for your patience ! ! !
Reply With Quote
  #10  
Old 10-17-10, 08:29
Caliban's Avatar
Caliban Caliban is offline
I don't need no steenkin' title!
 
Join Date: Sep 2009
Location: The Sunny South
Posts: 5,332
Thanks: 530
Thanked 1,161 Times in 1,047 Posts
Default Re: Sound driver missing - no active mixer devices avail

Reboot the machine, and when the Dell splash screen appears press the <F2> function key. If you wait too long and the Windows logo appears, allow the machine to start and repeat the process.
In the System Setup menus, look for an Audio Controller (or similar) entry - make sure it's enabled, save and exit.
The machine will then reboot to Windows - check the audio, see if your symptoms have changed.
__________________
Constantly Sharpening Occam's Razorô
Reply With Quote
The Following User Says Thank You to Caliban For This Useful Post:
Antbebee (10-19-10)
Sponsored links
  #11  
Old 10-17-10, 18:34
mastermosley's Avatar
mastermosley mastermosley is offline
Sergeant
 
Join Date: Jan 2005
Location: Merritt, BC, Canada
Posts: 406
Thanks: 7
Thanked 10 Times in 9 Posts
Default Re: Sound driver missing - no active mixer devices avail

Quote:
Originally Posted by Antbebee View Post
Thank you for responding so quickly !

I tried the first option, to delete the sound driver.
I deleted the "Unimodem" sound driver.
I tried to delete the "Legacy Audio Drivers" but it didn't have anything to delete inside.
After I re-started the computer, it "found" the "Unimodem" again. But I still have no sound.

Then I deleted the sound driver again, and attempted the link you listed, but it said it could not find it, that it must have been moved.



Do you have any other ideas or know where that link moved to ?????

Thanks for all your help !
Did you edit the bootloader? And the link seems to work for me

If none of this is working you could always try a system restore. Which will rollback your computers settings to previous time. If that doesn't work you may have to restore the computer all together using your restore disk. Question, do you not have a dell resource cd? that should have all your drivers on it.
Reply With Quote
  #12  
Old 10-18-10, 02:15
Spad's Avatar
Spad Spad is offline
Major Geek
 
Join Date: Aug 2008
Location: As far from reality as I can get
Posts: 1,474
Thanks: 137
Thanked 227 Times in 199 Posts
Default Re: Sound driver missing - no active mixer devices avail

Have you checked under services and made sure the Windows Audio service is running?

I have had a couple of incidents where virus activity has corrupted that part of the registry - without that service running your audio will not work.

Go to Run - type in services.msc and press return. Scroll down the list of services and make sure Windows Audio is there, started, and set on automatic.

If the service does not appear at all, go to this post (#16 in the thread):
http://forums.majorgeeks.com/showthr...64#post1287964

Follow the directions there, AFTER you have backed up your registry. If you don't know how to backup the registry, download ERUNT from MG here. It's a good, small registry back-up program, easy to use.

The above instruction will restore the Windows Audio to the services list. Often, like I said, virus activity or poorly written software can damage parts of the registry.

Let us know how it's going.
__________________
"verba volant, scripta manent" -- Caio Titus

Last edited by Spad; 10-18-10 at 02:20..
Reply With Quote
The Following User Says Thank You to Spad For This Useful Post:
Antbebee (10-19-10)
  #13  
Old 10-18-10, 08:23
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Sound driver missing - no active mixer devices avail

Thanks to everybody that replied, but nothing is working yet.

I still can't get the link to work that was listed as:
Download and install this driver:ADI integrated audio http://support.dell.com/support/down...n&catid=&impid
It took me to this site, and said "The resource cannot be found"
http://support.dell.com/support/down...iverslist.aspx

I checked in Run, services.msc. The Windows Audio is there, started and on Automatic.

I Rebooted, F2, System Start up menu, Audio Controller, I enabled it, saved & exited, then rebooted. When it came back up it said,
"Found new hardware, Unimodem Half Duplex"
Then it said:
"Found new hardware, Sound Max Integrated Digital Audio"
But then it said:
"File needed: smax4pnp.exe"
It said it could not find it on the C drive and could I put in the Installation Disk. I tried the 2 different Installation Disks that I have, but that file was not in either one.

Do ya'll know where I can find that file ??
Reply With Quote
  #14  
Old 10-18-10, 19:36
mastermosley's Avatar
mastermosley mastermosley is offline
Sergeant
 
Join Date: Jan 2005
Location: Merritt, BC, Canada
Posts: 406
Thanks: 7
Thanked 10 Times in 9 Posts
Default Re: Sound driver missing - no active mixer devices avail

You should have a disk labeled "Dell Rescource CD" Which contains all your drivers. Did you try a System Restore?
Reply With Quote
  #15  
Old 10-19-10, 13:40
Antbebee Antbebee is offline
Private E-2
 
Join Date: Oct 2010
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Default Re: Sound driver missing - no active mixer devices avail

I could not find a CD labeled Resource, but I did finally notice in my programs that I have a Dell Driver Reset. Once I ran that, I now have sound.

I feel SO dumb. I am so sorry for wasting your time on this forum.
I apologize !

I appreciate all the tips and information from all the guys on this forum.
It meant so much to me that ya'll were so willing to help.

Thanks again for everything !
Reply With Quote
Sponsored links
  #16  
Old 10-19-10, 17:31
Caliban's Avatar
Caliban Caliban is offline
I don't need no steenkin' title!
 
Join Date: Sep 2009
Location: The Sunny South
Posts: 5,332
Thanks: 530
Thanked 1,161 Times in 1,047 Posts
Default Re: Sound driver missing - no active mixer devices avail

Glad you got it - thanks for the feedback.
__________________
Constantly Sharpening Occam's Razorô
Reply With Quote
Reply

Tags
driver, mixer, sound

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Sound Mixer Driver Doesn't Work adam1234 Software 11 08-28-10 09:59
no active mixer devices; windows audio is started Maquillage Software 0 06-09-09 15:50
i think the driver for the sound is missing Gillybabeuk Software 14 04-28-09 22:58
No sound, sound devices, mixer, etc. griffer Software 14 03-19-08 15:01
Sound driver missing thelistman Software 3 03-12-07 00:55


All times are GMT -5. The time now is 19:00.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright © MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger