Graphics card causing BSOD. Everything points to drivers.

[69kano69]

Before i start, i do not know alot about hardware ect. All i know is that i have got a GeForce 9800GT graphics card and since that, ive had nothing but problems.

Ive been having BSOD's and they are all different. All saved.
Most BSOD's are showing Nv_4disp.dll > my graphics card.
And are all stating that all new hardware be removed and re-installed + drivers.

1)

stop:0x0000007E (0x0000005, 0xBD4AF680,0XA6678820,0XA667851C

Nv_4disp.dll - address BD4AF680 base at BD012000, datestamp 00000000

Heres waht the bluescreen 'windows has recovered' message error report contains.

Error signature
BCCode : 1000007e BCP1 : C0000005 BCP2 : BD4AF680 BCP3 : A6678820
BCP4 : A667851C OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Technical info:

C:\DOCUME~1\Kane\LOCALS~1\Temp\WERb588.dir00\Mini120510-01.dmp
C:\DOCUME~1\Kane\LOCALS~1\Temp\WERb588.dir00\sysdata.xml


2)

STOP: 0x00000050 (0xF51648E4, 0x00000000, 0xBD4AF6D4, 0x00000002)

Nvs_disp.dll - address BD4AF6D4 base at BD012000, datestamp 00000000

Heres waht the bluescreen 'windows has recovered' message error report contains.

error signature

BCCode : 10000050 BCP1 : F51648E4 BCP2 : 00000000 BCP3 : BD4AF6D4
BCP4 : 00000002 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

technical info

C:\DOCUME~1\Kane\LOCALS~1\Temp\WER260d.dir00\Mini120610-01.dmp
C:\DOCUME~1\Kane\LOCALS~1\Temp\WER260d.dir00\sysdata.xml

3)
stop: 0x0000008E (0x0000005, 0x0BD0038EC, 0xA59CBCC8, 0x00000000)
Dxgmsys - address BD0038EC base at BD000000, datestamp 48025323

error signature

BCCode : 1000008e BCP1 : C0000005 BCP2 : BD0038EC BCP3 : A59CBCC8
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

tech info

C:\DOCUME~1\Kane\LOCALS~1\Temp\WERf75b.dir00\Mini120610-01.dmp
C:\DOCUME~1\Kane\LOCALS~1\Temp\WERf75b.dir00\sysdata.xml

Having 3/4 of these blue screens when playing COD - Black Ops Multiplayer.

Ive spoken to a 'specialist' and they told me that something or other (i think CPU) is using 7 times more than its capabilities - Im not sure.
Theyve told me to take the side off of my pc (he recons the BSOD's are caused by overheating.)
So ive been sitting in my office with one side of my pc box missing and im hoovering it once a week and a lot of the blue screens have gone.

MY GRAPHICS CARD HAS A WIRE FROM IT (SEEMS TO BE AUDIO) AND IT WAS PREVIOUSLY PLUGGED INTO A SPDIF_OUT MALE CONNECTOR. MAYBE THIS COULD HAVE BEEN A PROBLEM. IVE TAKEN THE FEMALE CONNECTOR OUT AND LEFT IT HANGING. WHAT IS IT ??!?

I did a everest report for you. Didnt really understand what you wanted so i gave you my whole pc


Ok, now the bit that will confuse you, as it did I. I believe (not confirmed) that i changed my motherboard settings from an old version to a new incompatable version. From there i was told that this might be the problem. I am not sure what i did and what effects its had. I am so confused right now....



Thanks for your support,

Kane Leeming

[satrow]

Right now, I think it may be bad video RAM.

I have the same motherboard here with a 9800GT 512MB, I'll do a comparison of your Everest report with mine very soon.

Can you track down the *.dmp files that are listed in the error messages please? If you can copy them to your Desktop, zip and attach them to your next reply, I might be able to squeeze more info out of them.

[69kano69]

Originally Posted by satrow

Right now, I think it may be bad video RAM.

I have the same motherboard here with a 9800GT 512MB, I'll do a comparison of your Everest report with mine very soon.

Can you track down the *.dmp files that are listed in the error messages please? If you can copy them to your Desktop, zip and attach them to your next reply, I might be able to squeeze more info out of them.

here you go. For some reason there are only 4 ?
Is this correct ?

Kane

[DavidGP]

Hi

IIRC this card needs a 6-pin auxiliary power connector from the PSU to power it up, does yours have this connected?

Could try a clean install of the nVidia drivers as below

Download and install Driver Sweeper (BUT do not run it yet) download the lastest driver version for your graphic card from HERE..... BUT dont install yet.

Use Add/Remove and unsinstall your Nvidia Graphics Driver, then reboot into Safe Mode (F8 at boot) and then run Driver Sweeper to remove any Nvidia Graphics and Physx driver.

Then install the Nvidia driver you downloaded earlier and once installed if not prompted to reboot, reboot into normal mode.

What are your GPU temps (speedfan may help with this HERE)? your system temps look ok from the Everest log.

[69kano69]

Ive just had the most insane idea. Please someone tell me that im stupid and that i was right in the 1st place.

Pictures of the nvidia geforce 9800gt look nothing like mine soo...

I thought that my graphics card is constantly malfunctioning becasue its not actually a nvidia geforce 9800gt. I open it up and have a look.

It says no name, no nvidia, no geforce, no fancy pictures and or casing like the pictures... the only thing i can read on it at this time is

'GF9800GT'

I am being stupid.... right ?

[TimW]

Does it look like this:
http://www.nvidia.com/object/product...9800gt_us.html

[69kano69]

Originally Posted by TimW

Does it look like this:
http://www.nvidia.com/object/product...9800gt_us.html

nothing like that.

Just recovered from another blue screen. (While playing Black Ops)

0x0000007e i think.

Everything on my pc says its a ' Nvidia GeForce 9800GT '

Humm. I think i was right in the beggining.

Im going to do what David GP said. - GPU temp = 31c

Question to David GP - which one do i uninstall?(see attached)

I will not continue until i get an answer, as i do not want to mess this up. (Ive already created a system restore point)

Kane Leeming

[satrow]

Everest doesn't give the same log with Windows 7, so I can't do a full comparison.

Re the 'spare' connector that was previously connected to audio, I think it could be the audio for HDMI out. If so, it doesn't need to be connected.

Not all 9800GT's need or are fitted with the extra power connector, mine isn't.

There's a lot of visual differences between the 9800GTs (and most other gfx cards), it's down to how the different makers lay out the PCB's and how close to the reference board they are, also how they cool them, the shrouds around the cooling fan can make a big difference to the appearance.

Your dumps list some old, pre SP3, drivers that may need to be updated to the most recent versions for XP, if there are any, Googling the file names should allow you to track down what they are and where you can get the latest versions:

GTNDIS5.SYS	9/25/2003 14:15:31	
ASACPI.sys	8/13/2004 02:52:52	
AegisP.sys	11/19/2004 20:55:14	
HDAudBus.sys	5/26/2005 15:46:29	
snp2sxp.sys	9/21/2005 05:31:47	
SNCAMD.SYS	9/21/2005 05:52:30	
RtkHDAud.sys	9/12/2006 11:26:57	
secdrv.sys	9/13/2006 13:18:32	
WDFLDR.SYS	11/2/2006 08:54:05	
Wdf01000.sys	11/2/2006 08:54:18	
LHidFilt.Sys	7/18/2007 00:35:05	
LMouFilt.Sys	7/18/2007 00:35:09	
PxHelp20.sys	3/13/2008 01:57:44

Can you tell us more about what you did to update the motherboard to what you think is an incompatible setting? Was it something you changed in the BIOS? Did you upgrade the BIOS?

[69kano69]

Originally Posted by satrow

Your dumps list some old, pre SP3, drivers that may need to be updated to the most recent versions for XP, if there are any, Googling the file names should allow you to track down what they are and where you can get the latest versions:

GTNDIS5.SYS	9/25/2003 14:15:31	
ASACPI.sys	8/13/2004 02:52:52	
AegisP.sys	11/19/2004 20:55:14	
HDAudBus.sys	5/26/2005 15:46:29	
snp2sxp.sys	9/21/2005 05:31:47	
SNCAMD.SYS	9/21/2005 05:52:30	
RtkHDAud.sys	9/12/2006 11:26:57	
secdrv.sys	9/13/2006 13:18:32	
WDFLDR.SYS	11/2/2006 08:54:05	
Wdf01000.sys	11/2/2006 08:54:18	
LHidFilt.Sys	7/18/2007 00:35:05	
LMouFilt.Sys	7/18/2007 00:35:09	
PxHelp20.sys	3/13/2008 01:57:44

Can you tell us more about what you did to update the motherboard to what you think is an incompatible setting? Was it something you changed in the BIOS? Did you upgrade the BIOS?

Im confused. You want me to install these 'codes' ? 5 of them are before 2006. Mine was bought in 2006, so shouldnt i already have them on here ?

I went to the nvidia websight ( http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk ) and clicked on motherboard drivers.
I downloaded the one it told me that i needed / could have. The pc then changed to Nvidia and downloaded. After that, nothing worked. No internet (i dont think, cant remember now), and other things (cant remember - sorry). Got p1553d off with it, and shut it down. Turned it on again another time and pow, its working again. Maybe just needed a re-boot.

Thanks all i can give you... sorry

[DavidGP]

Hi

Yes if installing chipset/motherboard drivers again or for the first time a reboot is needed, so if your PC is now working ok then thats good if not then let us know.

[69kano69]

Originally Posted by 69kano69

Question to David GP - which one do i uninstall?(see attached)

I will not continue until i get an answer, as i do not want to mess this up. (Ive already created a system restore point)

Kane Leeming

DavidGP. This was for you...

See the attached picture, i do not know which one to uninstall.


If you could, i would be grateful for a person to take-over my computer and do it exactly as described, i havent got the know-how.

Kane

[69kano69]

I had a strange blue screen today.

PFN_LIST_CORRUPT

Stop:0x0000004E (0x00000099, 0x0005EEB6, 0x00000000, 0x00000000)


...

[satrow]

Originally Posted by 69kano69

I had a strange blue screen today.

PFN_LIST_CORRUPT

Stop:0x0000004E (0x00000099, 0x0005EEB6, 0x00000000, 0x00000000)


...

From carrona.org: Cause:
This error is typically caused by a driver passing a bad memory descriptor list. For example, the driver might have called MmUnlockPages twice with the same list.
0x99 in the first parameter bracketed = A page table entry (PTE) or PFN is corrupt.

http://www.osronline.com/article.cfm?article=334
This bugcheck usually occurs for one of two reasons, the first reason being memory corruption. If there is a buggy driver in the system that is writing on memory that it does not own, it could easily corrupt one of the PFN lists or entries.

[DavidGP]

Originally Posted by 69kano69

DavidGP. This was for you...

See the attached picture, i do not know which one to uninstall.

Kane

Hi Sorry

All of them apart from the TOP Nvidia one as thats your Chipset driver, the other three are part of the Graphics card, also do run Driver Sweeper as some driver components maybe left over and could contribute to the info and error that Satrow links too above.

Do let us know what devices in Device Manager have a yellow ! mark once you have re-installed the graphics driver.

[69kano69]

Originally Posted by DavidGP

Hi

IIRC this card needs a 6-pin auxiliary power connector from the PSU to power it up, does yours have this connected?

Could try a clean install of the nVidia drivers as below

Originally Posted by DavidGP

Hi Sorry

All of them apart from the TOP Nvidia one as thats your Chipset driver, the other three are part of the Graphics card, also do run Driver Sweeper as some driver components maybe left over and could contribute to the info and error that Satrow links too above.

Do let us know what devices in Device Manager have a yellow ! mark once you have re-installed the graphics driver.

I have done exactly what you have said David. Ill let you know in the near future what happens.

By the way, nothing had a yellow ! next to it in device manager.

I cant thank you enough if this helps. Thank you so much and thank you everyone else for helping a person in need !

:D:D:D:D:D

Kane Leeming

[69kano69]

Originally Posted by 69kano69

I have done exactly what you have said David. Ill let you know in the near future what happens.

By the way, nothing had a yellow ! next to it in device manager.

I cant thank you enough if this helps. Thank you so much and thank you everyone else for helping a person in need !

:D:D:D:D:D

Kane Leeming

Couldnt find a edit button...

! FYI !
There were 3 problems when installing the new drivers.

windows\system32\NVMCTRAY.DLL module cannot be found.

same with \nvcpl.dll

and one very similar to the 1st. Thought it was the same on a glance when when i relised it was too late.

[DavidGP]

Hi Kane

Try re-installing the Chipset driver HERE then reboot (important to reboot) then install the Graphic Driver again from HERE

Those errors generally link to a corrupted file, likely one of the driver downloads, so do download them again.

Are you also instaling in the admin account and just to be on the safe side, disable your security applications, so Antivirus and if you have Spybot installed, uninstall it first belore installing the drivers.

[69kano69]

Originally Posted by DavidGP

Hi Kane

Try re-installing the Chipset driver HERE then reboot (important to reboot) then install the Graphic Driver again from HERE

Those errors generally link to a corrupted file, likely one of the driver downloads, so do download them again.

Are you also instaling in the admin account and just to be on the safe side, disable your security applications, so Antivirus and if you have Spybot installed, uninstall it first belore installing the drivers.

Ive just noticed this new comment after another blue screen. it was a stop:0x00000050 message with the nv4_disp.dll error again. Heres the info that might help me...

error report contents

C:\DOCUME~1\Kane\LOCALS~1\Temp\WER3d8d.dir00\Mini020211-01.dmp
C:\DOCUME~1\Kane\LOCALS~1\Temp\WER3d8d.dir00\sysdata.xml

error signature

BCCode : 10000050 BCP1 : F84F0D28 BCP2 : 00000000 BCP3 : BD4B9CD3
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

With the 1st link you sent me David, is that the one i need, or is that just a example ?

Kane

[DavidGP]

Hi Kane

Could you attach the mini020211-01.dmp file as per HOW TO: Attach Items To Your Post

but likely it still lists to the nv4_disp.dll again, as that new BSOD does highlight the PITA infinate loop error that can happen, some say that older nvidia drivers help but then some not so much, ist a hit an miss error to fix.

With the 1st link you sent me David, is that the one i need, or is that just a example ?

If its the links in post #17 and the Chipset then thats for your motherboard as its an ASUS P5N-E SLI which has a nvidia nforce chipset and worthwhile installing the chipset again and reboot then the graphics driver and reboot.


Is the rest of the insides of your PC clean and free from as much dust and fluff as possible, CPU, heatsink and fans etc?

I would at this point also test your ram out and use http://majorgeeks.com/MemTest_d350.html test only one ram stick at a time,

What Startup applications dow you have installed? can use the below to let us know this, also if you boot into Safe Mode (F8 at boot) is your PC not BSODing?

Run Ccleaner and click Tools > Startup and then click the Save to text file buttom at the bottom, Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post

[69kano69]

Originally Posted by DavidGP

Hi Kane

Could you attach the mini020211-01.dmp file as per HOW TO: Attach Items To Your Post

but likely it still lists to the nv4_disp.dll again, as that new BSOD does highlight the PITA infinate loop error that can happen, some say that older nvidia drivers help but then some not so much, ist a hit an miss error to fix.




If its the links in post #17 and the Chipset then thats for your motherboard as its an ASUS P5N-E SLI which has a nvidia nforce chipset and worthwhile installing the chipset again and reboot then the graphics driver and reboot.


Is the rest of the insides of your PC clean and free from as much dust and fluff as possible, CPU, heatsink and fans etc?

I would at this point also test your ram out and use http://majorgeeks.com/MemTest_d350.html test only one ram stick at a time,

What Startup applications dow you have installed? can use the below to let us know this, also if you boot into Safe Mode (F8 at boot) is your PC not BSODing?

Previous to this thread i had brown hair, its now grey and falling out.... lol

Minidump requested is attached. > Had to zip it, the websight would not take the .dmp.

I can now confirm that Nv4_disp.dll is a part of my graphcs driver and its located in windows/system32.

Installation of link #1 worked wonderfully no problems. Installation of link #2 (graphics driver) came faulty. I did a 'fresh install' and the phyx driver failed to install.
So i re-downloaded the grapics driver and tried again. It failed again. Failed for a 3rd time. Its refusing to install Physx !


Whole pc internally is regularly cleaned, and hoovered. Theres only 1 part, which is a fan, that i cannot get to due to it being in the top of my pc inside its own box with the fan meshed up.
I dont know what a heatsink is & what a CPU looks like

Now we get to the interesting bit. See attachment 2.

Ram tests. Due to me having a duel core (Knowledge points me to 2 cores), the test told me to run 2 test simeltaneously. It also told me to enter 787 MB of ram to test. No idea why. Doing so, one test was completly fine. No problems, ran 202.5%. On the other hand, the 2nd one failed miserably. Ran 100.2%. Ended up with 438 errors. Most errors were FAQ #2 http://hcidesign.com/memtest/support.html At times, an error would pop up within 1 second of the last one.

Startup apps - See attachment 3


I hope this helps, thanks again david !

Kane