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Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


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  #1  
Old 02-26-11, 11:17
Dalhart Dobbs Dalhart Dobbs is offline
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Default amazonaws removal

I have been getting that redirect to:

hxxp://premium_c.s3.amazonaws.com/in...wpQYdcBmQrc%3D

I have tried everything and to be honest I probably have too many virus/malware programs running on my computer, but nothing seems to work.

I have windows XP professional, and have XoftSPYSE(paid for), Microsoft Security Essentials, HItman Pro 3.5 (paid for), SpyBot, and My work virus protection, Sophos which is out of date since I do not connect to my work network with my laptop very often. What can I do to rid myself of this problem?

Please Help!!

Last edited by DavidGP; 02-26-11 at 11:24.. Reason: edited live link in case its malware that others could be infected with! and approved post
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  #2  
Old 02-26-11, 13:00
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Default Re: amazonaws removal

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

You need to uninstall either Sophos or Microsoft Security Essentials immediately since you must NEVER have multiple antivirus programs installed. If you are not going to keep Sophos updated then it is the one you should uninstall. Also XoftSpySE is not recommended. The reviews you see on the internet telling you how good it is are just paid advertisements and not to be believed.

Now pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.


  • **** If something does not run, write down the info to explain to us later but keep on going. ****
  • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

  • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:



  1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:


  2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
  3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
  4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
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Last edited by chaslang; 02-26-11 at 15:37.. Reason: 2 AV programs and XoftSpy.,
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Old 02-26-11, 21:08
Dalhart Dobbs Dalhart Dobbs is offline
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Default Re: amazonaws removal

I do not think I can remove the Sophos. It was installed by our tech department and I don't have the rights to remove it. I keep this computer and use it at home mainly so it is never updated, because I don't think I can update it outside of the work network.

I guess I will remove the microsoft security essentials and your other recommendations and start the process.

Thanks so far.
Del
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Old 02-27-11, 15:35
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Default Re: amazonaws removal

We will be here when you are ready. Make sure to attach all the requested logs or tell us any issues you have when trying to run them.
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Old 02-27-11, 20:54
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Default Re: amazonaws removal

Quote:
and have XoftSPYSE(paid for)
Which we do not recommend at all
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