HELP please...malware in my photobucket

[nanageek]

Avast anti virus is detecting malware in my Photobucket page..what do I do



Please and thank you

[TimW]

Originally Posted by nanageek

Avast anti virus is detecting malware in my Photobucket page..what do I do

Are you saying your online Photobucket page? Is it targeting a specific photo? Please explain.

[nanageek]

No specific image....just signed in and up popped the avast warning......
Tried with three different browsers...same action

[TimW]

Sounds like the site needs to remove the malware. I suggest you try contacting the web master and informing them of that. We can't remove malware from internet websites.

[nanageek]

Thanks..I think will stay off the site for a couple of days to see if they fix the problem.

[TimW]

Originally Posted by nanageek

Thanks..I think will stay off the site for a couple of days to see if they fix the problem.

It's about all you can do. I take it that Avast is keeping you from getting on the site to even contact the webmaster.

[nanageek]

Yes Avast is doing that.
Hopefully the webmaster will catch on as other people must be having the same experience...

[TimW]

Give me the url of the page that you can't access and I will contact them.

[nanageek]

This is the link to my page
( Link removed now that PhotoBucket support has been alerted.)
Warning doesn't happen until after I sign in

[TimW]

I have emailed their support people and will remove the link now.

[nanageek]

Originally Posted by TimW

I have emailed their support people and will remove the link now.

Thanks for all your help ...much appreciated. I will check it out tomorrow.

I would have posted a cool smiley but it is on my Photobucket page

Maureen/nanageek

[TimW]

I have no idea how long it may take them to read and act on the email I sent, so have patience.

[TimW]

Just to update you, I have received an email indicating that they have received my email warning.

[nanageek]

Yesss......I just checked my Photobucket and all seems well...no warnings,that is... so I guess they got to it right away.

Many thanks again for your help
Maureen

[TimW]

You are most welcome. Safe surfing.

You can report any issues with PhotoBucket at:
<support@photobucket.com>

[TimW]

Just a brief follow up. I have been speaking with Photobucket and they are of the opinion that it might have been an ad, as they cycle through the pages.