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  #1  
Old 03-21-11, 16:42
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Question HELP please...malware in my photobucket

Avast anti virus is detecting malware in my Photobucket page..what do I do



Please and thank you
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  #2  
Old 03-21-11, 16:52
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Default Re: HELP please...malware in my photobucket

Quote:
Originally Posted by nanageek View Post
Avast anti virus is detecting malware in my Photobucket page..what do I do
Are you saying your online Photobucket page? Is it targeting a specific photo? Please explain.
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  #3  
Old 03-21-11, 17:04
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Default Re: HELP please...malware in my photobucket

No specific image....just signed in and up popped the avast warning......
Tried with three different browsers...same action
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Old 03-21-11, 17:05
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Default Re: HELP please...malware in my photobucket

Sounds like the site needs to remove the malware. I suggest you try contacting the web master and informing them of that. We can't remove malware from internet websites.
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  #5  
Old 03-21-11, 17:11
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Default Re: HELP please...malware in my photobucket

Thanks..I think will stay off the site for a couple of days to see if they fix the problem.
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Old 03-21-11, 17:14
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Default Re: HELP please...malware in my photobucket

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Originally Posted by nanageek View Post
Thanks..I think will stay off the site for a couple of days to see if they fix the problem.
It's about all you can do. I take it that Avast is keeping you from getting on the site to even contact the webmaster.
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Old 03-21-11, 17:25
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Default Re: HELP please...malware in my photobucket

Yes Avast is doing that.
Hopefully the webmaster will catch on as other people must be having the same experience...
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Old 03-21-11, 17:28
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Default Re: HELP please...malware in my photobucket

Give me the url of the page that you can't access and I will contact them.
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  #9  
Old 03-21-11, 17:34
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Default Re: HELP please...malware in my photobucket

This is the link to my page
( Link removed now that PhotoBucket support has been alerted.)
Warning doesn't happen until after I sign in
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Last edited by TimW; 03-21-11 at 17:39.. Reason: Removed link.
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  #10  
Old 03-21-11, 17:38
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Default Re: HELP please...malware in my photobucket

I have emailed their support people and will remove the link now.
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  #11  
Old 03-21-11, 18:06
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Thumbs up Re: HELP please...malware in my photobucket

Quote:
Originally Posted by TimW View Post
I have emailed their support people and will remove the link now.

Thanks for all your help ...much appreciated. I will check it out tomorrow.

I would have posted a cool smiley but it is on my Photobucket page

Maureen/nanageek
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  #12  
Old 03-21-11, 18:09
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Default Re: HELP please...malware in my photobucket

I have no idea how long it may take them to read and act on the email I sent, so have patience.
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  #13  
Old 03-22-11, 13:41
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Default Re: HELP please...malware in my photobucket

Just to update you, I have received an email indicating that they have received my email warning.
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  #14  
Old 03-22-11, 14:09
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Default Re: HELP please...malware in my photobucket

Yesss......I just checked my Photobucket and all seems well...no warnings,that is... so I guess they got to it right away.

Many thanks again for your help
Maureen
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  #15  
Old 03-22-11, 14:50
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Default Re: HELP please...malware in my photobucket

You are most welcome. Safe surfing.

You can report any issues with PhotoBucket at:
<support@photobucket.com>
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Last edited by TimW; 03-22-11 at 16:43..
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  #16  
Old 03-22-11, 17:34
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Default Re: HELP please...malware in my photobucket

Just a brief follow up. I have been speaking with Photobucket and they are of the opinion that it might have been an ad, as they cycle through the pages.
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