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| Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient. |
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#1
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Yesterday I went to watch an episode of Pawn Stars on tvtodays.com and after two pop ups came up on my pc, windows brought 2 viruses to my attention and I clicked resolve issue.
All of a sudden one of those fake anti-virus programs came up, I don't remember the exact name, but it was something along the lines of Advanced Anti-virus Cleaner. Anyways, it wiped everything out of my computer. I know some of these fake programs will make it impossible to open programs, so usually I'd go to safe mode and open Malwarebytes from there. My computer looked empty, no programs on the desktop or start menu or my computer. So I went into safe mode and once again ALL my files were gone except for the fake anti-virus program located on the desktop. So I reset my computer through windows to earlier that morning around 5:00am. Once it finally restarted all my desktop items were back and my windows folders as well as my program files. Although my computer looked fine, all my personal files were gone, or at least look like their gone. My documents folders with pictures, documents, music, videos are all gone. I think it's something with my registry. I was able to run Malwarebytes and it found 2 viruses which I removed. Still nothing. So I went to update Malwarebytes and at the end of the download it had an error and wouldn't let me, this has never happened before. I went to download the newest Malwarebytes from it's site and when it came time to install it, at the end of the installation it had an error. So I've been running my AVG but it's not finding any viruses, just errors in my registry. Is it possible my registry to my documents is bad? I know the files are still "on" my computer because in my torrent program they are still being seeded fine. I wanna find out whether malwarebytes got rid of the affected viruses, if it's my registry that needs help, and if I can uncover my files. Please any help is most appreciated!!!! |
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#2
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Welcome to Major Geeks!
Please read ALL of this message including the notes before doing anything. Pleases follow the instructions in the below link: READ & RUN ME FIRST. Malware Removal Guide and attach the requested logs when you finish these instructions.
Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
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| Tags |
| deleted documents, fake, program, registry, virus |
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