Helppppp no audio drive

[patstrat47]

Hi Everyone new here.... I cleaned out my computer reinstalled windows xp
cant get my sound back...this is so frustrating everything that I have tried does not work,,still no audio sound..looked around your web site and tried some things that you have suggested to others but still no sound i have a attachment is that ok or would i need to send you something else

thanks

[DavidGP]

Hi

Could you tell us the exact Dell model PC you have? as that will link to the drivers needed?


The main aspect is install the chipset first and reboot, then install the UAA HD Audio driver HERE (as you have XP Sp2 only, you need this driver for audio to work) then reboot and install the Dell listed Audio driver for your PC model and reboot and test sound,

[patstrat47]

Dell DE051 model demension 1100
Dimension 1100/B110

[patstrat47]

also when i go to found new hardware i get the error that i need ALCXWDM.sys for the ac97 audio file

[patstrat47]

when i clicked on the link you gave me i got this
KB888111WXPSP2 set up error... set up had detected thatteh service pk version of this system is newer than the update

[DavidGP]

Originally Posted by patstrat47

when i clicked on the link you gave me i got this
KB888111WXPSP2 set up error... set up had detected thatteh service pk version of this system is newer than the update

Have you updated to SP3 since your original post? as that file is for SP2 which your DXDiag log says you have, unless you have a weird version of Windows!

But try this

Install the Chipset HERE and reboot

If you have now SP3 then ignore the following but it not try this UAA HD driver HERE and reboot.


Then install the audio driver from HERE (for some unknown reason DELLs website is throwing out errors on downloads today) and reboot and test sound,

[patstrat47]

yes since that post i have installed sp3

[patstrat47]

tried to install audio driver and got this error
the hda audio bus driver is required and not found

[iain.t]

Originally Posted by patstrat47

tried to install audio driver and got this error
the hda audio bus driver is required and not found

Hi, did you install the chipset driver first ???.

[DavidGP]

Originally Posted by patstrat47

yes since that post i have installed sp3

Sadly part of the problem in doing so as you likely didn't have the core drivers already installed as in chipset etc so can you tell us what devices in Device Manager have yellow ! marks by them?


To install the UAA HD driver post SP3 you can run the below, but it does really need a retail or OEM version of Windows as a less than kosher one (not surmising) will likely fail.

Goto Start>Run and type in regedit , then click OK.
Click the plus signs in front of HKEY_LOCAL_MACHINE, SYSTEM, Current Control Set, Control, and finally, click Windows.
In the right panel you will see CSDVersion.
Right click it, choose Modify.
In the highlighted input window, you should see 300. Change it to 200.
Click OK, close regedit and restart your PC. Windows will now think it is SP2 and allow you to install the Microsoft UAA Driver from HERE and then your Sound Driver

Make sure to reboot and then test your sound BEFORE, changing the value back to 300.

Then follow the same steps to change it back to SP3. Change the 200 back to 300.

[patstrat47]

hi ian.t yes i did

[patstrat47]

multimedia audio controller ok will try

[patstrat47]

nope nothing worked

[patstrat47]

multimedia has a code 1 error

[iain.t]

Hi,
Would it be possible for you to start from 'scratch' again, format and re-install the OS ??? I know it can be a pain in the preverbial 'BUT' it will be the quickest and easiest way round for a fix to your issue, If this is an option that you are willing to do, then follow the instructions that DavidGP (forum ninja) gave in post #6, making sure that you install the drivers in this order..

1.) Chipset Driver. (in post #6)

2.) UAA Driver. (in post #6)

3.)Audio Driver. (in post #6)

4.) Once you have sound then update your OS to SP3.

iain.t

[patstrat47]

ok well if this does not work can i just buy the drivers and put them on

[patstrat47]

ok tried to reinstall got this error flile acpi.sys unexpected error (1024) at line 5897
d:\xpspl\base\boot\setup\setup.c.

[iain.t]

Originally Posted by patstrat47

ok well if this does not work can i just buy the drivers and put them on

You do not need to buy the drivers, you just need to install them in the correct way, thus why I asked if a reformat and fresh install of the OS was an option.

iain.t

[patstrat47]

what do i do about the error? it wont go any farther

[patstrat47]

plus now i am getting this darn auto adjust in progress thing on the montor...sigh