MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Malware Removal
Register FAQ Members List Calendar Casino Mark Forums Read

Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


Reply
 
Thread Tools Display Modes
  #1  
Old 07-02-11, 02:48
Gwho's Avatar
Gwho Gwho is offline
Private E-2
 
Join Date: May 2011
Location: USA
Posts: 3
Thanks: 8
Thanked 0 Times in 0 Posts
Default Registry repair after running all suggested malware removal tools.

Hello and Thanks in advance. I ran all tools to get a chance to ask someone how to repair the registry in my windows 7 64 bit system. It's new but has crashed multiple times. I was tired of restoring to factory settings.

It seems that someone with physical access during the 3 months I've owned it has changed settings so they can receive reports from this computer. Help!
Reply With Quote
Sponsored links
  #2  
Old 07-02-11, 03:20
Gwho's Avatar
Gwho Gwho is offline
Private E-2
 
Join Date: May 2011
Location: USA
Posts: 3
Thanks: 8
Thanked 0 Times in 0 Posts
Cool Re: Registry repair after running all suggested malware removal tools.

eMachines EL1352G-41w, AMD Anthon IIx2 220 Processor 2.8 GHz, 2.00 GB (1.75 usable), 64-bit operating system, Windows 7 Home Premium Service Pack 1, ZyXEL EQ-660R-F1 ADSL Router on single phone line 1.5 max (out in the sticks), No wireless connections, HP OfficeJet 5610v All-in-One (won't print), NVIDIA nForce 10/100/1000 Ethernet, worked fine till I left town. Have restored to factory 5 times. Some registry files are missing, and I don't have permission to change them. Files from Malware scans attached.

Hope this is all correct. Poke me in the eye if not! ~G
Attached Files
File Type: txt SASlog.txt (466 Bytes, 3 views)
File Type: txt ComboFix.txt (24.2 KB, 2 views)
File Type: txt filelog.txt (9.0 KB, 1 views)
File Type: zip MGlogs.zip (152.1 KB, 2 views)
Reply With Quote
  #3  
Old 07-02-11, 09:00
baklogic's Avatar
baklogic baklogic is offline
Major Geek
 
Join Date: Aug 2006
Location: Hampshire, uk
Posts: 3,377
Thanks: 28
Thanked 162 Times in 152 Posts
Default Re: Registry repair after running all suggested malware removal tools.

Click Start
Right click on 'Computer'
Click properties
Click the remote tab (IN THE SMALL BOX THAT COMES UP)
Remove tick remote assistance settings, (IF PRESENT)
under the lower 'Remote DeSktop'
Make sure the Don't allow connections to this computer is chosen
Click Apply, click OK

Last edited by baklogic; 07-02-11 at 09:00.. Reason: spelling
Reply With Quote
The Following User Says Thank You to baklogic For This Useful Post:
Gwho (07-02-11)
  #4  
Old 07-02-11, 11:27
Gwho's Avatar
Gwho Gwho is offline
Private E-2
 
Join Date: May 2011
Location: USA
Posts: 3
Thanks: 8
Thanked 0 Times in 0 Posts
Default Re: Registry repair after running all suggested malware removal tools.

Thanks baklogic,
I did as you suggested, but still have registry errors. Unable to update some software or drivers. Is there an online list anywhere which shows standard windows 7 64-bit registry values that should or should not be present?

Unable to delete and reinstall HP printer software. Says I need to contact administrator, although I'm running as an Admin. already. Microsoft says call the manufacturer... Manufacturer says do factory restore, which I have done 5 times over past 2 months. Still have same problems after restarting computer. i.e. I lose administrative control and cannot update software, drivers, etc. Then emails are compromised, and windows troubleshooter will not run. Have previously removed 2 different keyloggers over 6 weeks ago.

After following your suggestion, Firefox finally updated to 5.0 (6 attempts). Have worked with this for 2 months with no permanent success. 2 XP computers crashed, so purchased an Apple Mac Mini. It lasted 4 months. Bought this system in April hoping to get by until I could figure out culprit. Even ate up my 1 TB external backup drive this time. I'll pulling hair and screaming at the ceiling... .... Helppppppp
Reply With Quote
  #5  
Old 07-02-11, 12:30
chaslang's Avatar
chaslang chaslang is offline
MajorGeeks Admin - Master Malware Expert
 
Join Date: Feb 2004
Location: Northern New Jersey USA
Posts: 80,440
Thanks: 62
Thanked 7,687 Times in 4,146 Posts
Default Re: Registry repair after running all suggested malware removal tools.

Welcome to Major Geeks!

You are not having malware problems based on these logs so I may be moving this back to the Software Forum soon but I do want to run two other scans which I will post don't below after the following notes.

You need to clarify what you are calling "registry errors" and how you are detecting them. If you have restored to factory settings multiple times and still believe you are having registry issues then I would suggest that you stop using any registry cleaning tools that you are using because you are being mislead. Even on a brand new machine fresh out of the box, registry cleaning programs will falsely tell you of all kinds of registry issues which are not issues at all. Cleaning the registry is a very controversial topic, but all malware removal experts and mosts Windows OS's experts will tell you that you should never run registry cleaning programs. Especially if you are just going to fix everything they show which is an extremely bad idea and also is the reason for many people breaking their Windows OS.

If you are having problems with LOCKED registry entries or locked files, this is a problem that seems to be fairly common with Vista and Windows 7 and I'm not sure that I have ever seen any real reason why this occurs or how to fix them. Reinstalling should fix them if reinstalled properly and if you restored using a factor image, I would expect this to repair them. Just don't run any registry repair/cleaning tools after doing the reimage.



Goto the below link and follow the instructions for running TDSSKiller from Kaspersky Be sure to attach your log from TDSSKiller



Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some information that will contain either the below line if no problem is found:
    • Done! Press ENTER to exit...
  • Or you will see more information like below if a problem is found:
    • Found non-standard or infected MBR.
    • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
  • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
  • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
  • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't."


Support Majorgeeks on Facebook:

Majorgeeks Newsletter
Reply With Quote
The Following User Says Thank You to chaslang For This Useful Post:
Gwho (07-02-11)
Sponsored links
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Possible Malware preventing me from running malware removal tools Klepton Malware Removal 5 06-21-10 20:59
Services.exe terminated unexpectedly- malware removing repair tools executables rainman55 Malware Removal 4 10-28-09 13:52
Malware's preventing most tools from running hamguin Malware Removal 3 03-04-09 11:53
Already ran suggested Malware Removal but still having trouble (logs included) gracejao Malware Removal 2 02-09-09 15:13
Browser disabled after running suggested repair sequence StewLG Malware Removal 5 06-11-08 16:51


All times are GMT -5. The time now is 07:25.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger