Really Bad Situation Please Read!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by magnapeccatrix, Jul 6, 2011.

  1. magnapeccatrix

    magnapeccatrix Private E-2

    Greetings all!

    I got a laptop of my friend, she told me drivers need to be installed...

    I just started it and guess what!

    - Usb ports are not functioning (except mouse)
    - Windows network service has been stopped and it can't be restored (error)
    - I tried to have a look at device manager and all I can see is a blank page.
    - Browsing folders are taking forever.

    I burned a Dvd and tried loading driver of an external wireless adapter, loaded but windows can't see device itself via usb port.

    Tried running ComboFix (copied from dvd) and right after I chose OK to run in reduced func. mod, something permanently deletes ComboFix.

    Again tried running ComboFix in safe mode and it got deleted.

    There are some strange processes on task manager:
    • PsiService_2.exe
    • WDC.exe
    • KBFiltr.exe
    • Hcontrol.exe
    • GFNEXsrv.exe


    I am out of hope about where to start fixing this goddamn thing!

    Plus it's Vista Home Basic . . . . . .

    Any help greatly appreciated!
     
    Last edited: Jul 6, 2011
    magnapeccatrix, Jul 6, 2011
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    This is what will happen when you run an old outdated copy of ComboFix.

    Why do you think you are having malware problems? Sounds more like Windows problems. However if you wish to properly check for malware, the below is what you should be running:

    READ & RUN ME FIRST. Malware Removal Guide
     
    chaslang, Jul 6, 2011
    #2
  3. magnapeccatrix

    magnapeccatrix Private E-2

    I just learned combofix deletes itself if it's outdated, but I remember a couple of malware in the past could detect ComboFix and deletes it. Also, I put my usb memory back to my own Pc and few infections detected.

    Thanks a lot for your reply, I am going to try a couple of things and get back here to report.
     
    magnapeccatrix, Jul 6, 2011
    #3
  4. magnapeccatrix

    magnapeccatrix Private E-2

    Hello again, finally I could run ComboFix on machine and here is the log report. I also tried sfc /scannow although it just closed right after a scan, It had let laptop to see my usb memory.
     

    Attached Files:

    • log.txt
      File size:
      12.9 KB
      Views:
      4
    magnapeccatrix, Jul 6, 2011
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let me repeat what I posted in message number 2:

    Also, you need to put this PC into Normal Startup mode with MSconfig.
     
    chaslang, Jul 6, 2011
    #5
  6. magnapeccatrix

    magnapeccatrix Private E-2

    Thanks !!!! I have totally forgot about on which startup mode I am trying to figure things out! Now I get an error about credssp.dll telling me not configured to run on windows or an error occurred.

    When I first run this machine, vista service pack 2 was ready to install and I confirmed it. After a successful install (sys msg) I restarted and checked but it's still service pack 1? I think this corrupted the whole O/S?
     
    magnapeccatrix, Jul 7, 2011
    #6
  7. magnapeccatrix

    magnapeccatrix Private E-2

    I can't edit so I type here that I am reading steps now.
     
    magnapeccatrix, Jul 7, 2011
    #7
  8. magnapeccatrix

    magnapeccatrix Private E-2

    Hello again, I managed to follow malware removal steps except Rootrepeal it's always giving me blue screen. While MGtools was running I got many errors stating various exes are corrupted on sys tray. And I need to repair windows somehow :confused
     

    Attached Files:

    Last edited: Jul 7, 2011
    magnapeccatrix, Jul 7, 2011
    #8
  9. magnapeccatrix

    magnapeccatrix Private E-2

    I generated Vista System Health Report. It's not in English but system is dead. Please have a look at it and kindly tell me what can I do please.

    Windows services are not starting. I get error oftenly if I click on chrome.exe / cmd.exe any exe telling me they are all broken/corrupted and cannot run. Advises me to run chkdsk.

    Chkdsk and sfc /scannow functions are not working. Tried solutions of Brink on vistax64 forums but not solved.

    Windows network service is corrupted and it won't start whatever I do as solution.

    Last night sp2 'succesfully' installed but on properties damn laptop still showing sp1 and I can't remove sp2 on 'installed updates' section even though it just stays there!


    I think re-installing Vista what is left to do next.
     
    magnapeccatrix, Jul 7, 2011
    #9
  10. magnapeccatrix

    magnapeccatrix Private E-2

    I generated Vista System Health Report. It's not in English but system is dead. Please have a look at it and kindly tell me what can I do please.

    Windows services are not starting. I get error oftenly if I click on chrome.exe / cmd.exe any exe telling me they are all broken/corrupted and cannot run. Advises me to run chkdsk.

    Chkdsk and sfc /scannow functions are not working. Tried solutions of Brink on vistax64 forums but not solved.

    Windows network service is corrupted and it won't start whatever I do as solution.

    Last night sp2 'succesfully' installed but on properties damn laptop still showing sp1 and I can't remove sp2 on 'installed updates' section even though it just stays there!


    I think re-installing Vista what is left to do next.


    3mb cant upload I will be back got a quick call .. sorry for all.
     
    magnapeccatrix, Jul 7, 2011
    #10
  11. magnapeccatrix

    magnapeccatrix Private E-2

    Here it is, sorry I double posted, there was an emergency.
     

    Attached Files:

    magnapeccatrix, Jul 7, 2011
    #11
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Looks to me like SUPERAntiSpyware messed up and removed legit system files. Not sure why. Run SUPERAntiSpyware and restore those items from the quarantine.


    It does not look like you have/had any malware which is why I asked in my first message. The only item that is questionable is BabylonToolbar
     
    chaslang, Jul 7, 2011
    #12
  13. magnapeccatrix

    magnapeccatrix Private E-2

    Hi again, I have been long awaiting your post on latest situation, thanks for posting it, I just had a sleep of 2 hours in last 36 hours but really thank you :)

    Excuse me for my rude introduction, I am not a bad person was just crazy about that shitty laptop of a girl... I liked you man and there is nothing else in this world to save that nQQb laptop I bet on my life :drool ****ing psycho laptop made my day . . . :cool :cry

    I am going to use recovery on Asus after backing up necessary documents.

    Thanks you truly you were with me. I decided to hang around here to help people out if I can on my spare times so hi all :p
     
    magnapeccatrix, Jul 7, 2011
    #13
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    Probably the best thing to do anyway because it appeared that the operating system had been messed up. You may want to see if there is a factory recovery partition that you can quickly restore from. I saw the below partition which could be a factory recovery image:
    Code:
    Bölüm Disk #0, Partition #0 
Bölüm Boyutu 11,72 GB (12.584.646.144 Bayt) 
Bölüm Başlama Uzaklığı 32.256 bayt
     
    chaslang, Jul 7, 2011
    #14
  15. magnapeccatrix

    magnapeccatrix Private E-2

    Thank you, I tried it last night and ran smoothly.
     
    magnapeccatrix, Jul 8, 2011
    #15
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    chaslang, Jul 8, 2011
    #16

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