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  #1  
Old 07-23-11, 17:34
Joe3151973 Joe3151973 is offline
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Default DLL Error Error loading C:\Windows\iwsdgm32.dll

Hello,
Thank you in advance for any assistance. I am new and not sure where to post this due to not knowing if it is an OS problem or virus/malware issue. Receiving this DLL Error upon startup:

DLL Error
Error loading C:\Windows\iwsdgm32.dll
The specified module could not be found

My Google search found nothing on this error.

OS/Specs:
Windows XP Pro
Version: 5.1.2600 SP3 Build 2600
X86 based PC

Actions taken so far:
-Ran Microsoft Fix It-reset IE settings-Fix It scan 50195-ran successfully
-Cleared IE cache, cookies, etc-successful
-ran Symantec Antivirus Scan Version 10.1.5.5000-ran successfully and detected no problems
-Ran SUPERAntiSpyware-detected Trojans and removed
-Ran Malwarebytes Anti-Malware-no results
-Ran ComboFix-honestly do not know what it did? Finished successfully, don't understand log files
-Couldn't open RootRepeal
-Ran MGTools, don't know what it did either, appears to have finished and created logs in root, not sure...
-Reviewed system for all House Cleaning items as directed and found none
-Running Windows Update and learned there was 89 High Priority updates(not my machine)
-Searched C:\Windows\iwsdgm32.dll and the file iwsdgm32.dll is not there.

Additional Symptoms:
-IE would not launch yesterday evening, even after reboots. Launched successfully today
-When attempting to type on machine yesterday, many keys executed incorrect. For instance, hitting K would give you a 6, L would give you 5.

Not sure if this is an aging OS issue, virus, malware, etc?

Any suggestions? Running Windows update now. Any help would be appreciated. And thank you.
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  #2  
Old 07-23-11, 22:18
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sikvik sikvik is online now
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Default Re: DLL Error Error loading C:\Windows\iwsdgm32.dll

Hi and welcome to MGs.
You need to start a new thread and attach the requested logs in:
http://forums.majorgeeks.com/forumdisplay.php?f=35

Quote:
Now you need to attach (See: HOW TO: Attach Items To Your Post ) ( Or View: How to Attach Items to Your Posts) the below logs created while running the above scans

SASlog.txt log from SuperAntiSpyware.
Malwarebytes Anti-Malware log
ComboFix.txt (normally C:\ComboFix.txt)
RRlog.txt (from RootRepeal)
MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.
Cheers..

Last edited by sikvik; 07-23-11 at 22:27..
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Old 07-24-11, 09:22
Joe3151973 Joe3151973 is offline
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Default Re: DLL Error Error loading C:\Windows\iwsdgm32.dll

The issue is resolved. The steps above worked. Thank you!
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