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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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  #1  
Old 08-08-11, 00:12
SenatorSushi SenatorSushi is offline
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Default Programs randomly crashes and computer randomly restarts itself?

I noticed yesterday that youtube randomly crashes whenever I was watching a full screen 720p videos. Then today, I noticed that even when I was watching 480 video not in full screen it would still crash like in the middle of the video. The error message I would get here would be something like "Shockwave Flash plug-in have crashed". It would crash on all chrome, firefox and IE.

Sometimes instead of just showing me the shockwave flash has crashed, it just restarts my computer completely.

Sometimes when I'm just listening to music on itunes, the computer would also randomly restart.

Everytime it restart itself like this I would get the error message:

BCCode : 1000008e BCP1 : C000001D BCP2 : BF800B8D BCP3 : BA74F844
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

C:\DOCUME~1\*my name*\LOCALS~1\Temp\WER0122.dir00\Mini020408-01.dmp
C:\DOCUME~1\*my name*\LOCALS~1\Temp\WER0122.dir00\sysdata.xml

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: ECS
System Model: P4M900T-M
BIOS: Default System BIOS
Processor: Genuine Intel(R) CPU 2160 @ 1.80GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 901MB used, 4058MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode


I've already try updating everything on Windows Update. I'm not sure whats going on.

Last edited by SenatorSushi; 08-08-11 at 00:22..
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  #2  
Old 08-08-11, 01:44
faizanshakyboy faizanshakyboy is offline
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Default Re: Programs randomly crashes and computer randomly restarts itself?

i was also suffering from the similar problem... i feel like smashing my head in wall then my GF suggested me this guide:
http://ezinearticles.com/?Computer-Randomly-Restarts!-How-to-Fix-a-Computer-That-Restarts-Randomly&id=4247551
and really worked..!
Proud of my GF ;-)
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  #3  
Old 08-08-11, 03:00
SenatorSushi SenatorSushi is offline
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Default Re: Programs randomly crashes and computer randomly restarts itself?

I've tried most of everything on that website. The only thing I haven't done is do a complete scan(because the computer keeps restarting) and check the power supply.

But regardless, I don't quite think that would solve it. I downloaded BlueScreenView to view and google the error message. The "Bug Check String" includes:

KERNEL_MODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe
IRQL_NOT_LESS_OR_EQUAL Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA win32k.sys
UNEXPECTED_KERNEL_MODE_TRAP intelppm.sys
DRIVER_IRQL_NOT_LESS_OR_EQUAL
BUGCODE_USB_DRIVER USBPORT.SYS
http://www.google.com/search?q=BAD_POOL_HEADER+Npfs.SYS

Wow thats alot. If I could attach the image to show you what else they say I would. But my attachment keeps failing to upload for some reason.
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  #4  
Old 08-08-11, 04:47
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Hi, do you get the same issues in safemode ?? if you cannot run this fix due to the constant restarts do it in safemode.....

Try running a disk check.....

How to run Chkdsk from My Computer or from Windows Explorer
1.Double-click My Computer, and then right-click the hard disk that you want to check.
2.Click Properties, and then click Tools.
3.Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4.Use one of the following procedures:
a)To run Chkdsk in read-only mode, click Start.
b)To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start.
c)To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box, and then click Start.... (Select both b+c )
Note If one or more of the files on the hard disk are open, you will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, and then restart your computer to start the disk check.

iain.t
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  #5  
Old 08-08-11, 06:34
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Have you tried uninstalling and re-installing flash and shockwave?

If that is all OK then it soulds like heat issues. Do you know how hot your system is running? if not download coretemp to get an idea.
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Old 08-08-11, 21:13
SenatorSushi SenatorSushi is offline
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Quote:
Originally Posted by iain.t View Post
Hi, do you get the same issues in safemode ?? if you cannot run this fix due to the constant restarts do it in safemode.....

Try running a disk check.....

How to run Chkdsk from My Computer or from Windows Explorer
1.Double-click My Computer, and then right-click the hard disk that you want to check.
2.Click Properties, and then click Tools.
3.Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4.Use one of the following procedures:
a)To run Chkdsk in read-only mode, click Start.
b)To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start.
c)To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box, and then click Start.... (Select both b+c )
Note If one or more of the files on the hard disk are open, you will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, and then restart your computer to start the disk check.

iain.t
I've tried that though i'm not sure if my computer had restarted while it was error checking.
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  #7  
Old 08-08-11, 21:14
SenatorSushi SenatorSushi is offline
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Quote:
Originally Posted by Tueur View Post
Have you tried uninstalling and re-installing flash and shockwave?

If that is all OK then it soulds like heat issues. Do you know how hot your system is running? if not download coretemp to get an idea.
I've tried reinstalling but no luck. I'm pretty sure this is a minidump issues since I keep getting the BSOD.
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  #8  
Old 08-10-11, 07:58
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Merged the two threads on the same topic to keep all info together.
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  #9  
Old 08-10-11, 18:14
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Quote:
Originally Posted by SenatorSushi View Post
I've tried reinstalling but no luck. I'm pretty sure this is a minidump issues since I keep getting the BSOD.
Minidumps are just dumps of the memory that give you a clue as to what the problem is. The minidumps dont cause the problem. If you have some minidump files then upload them and we can take a look.
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Old 08-10-11, 19:17
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Bugballou Bugballou is offline
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Default Re: Programs randomly crashes and computer randomly restarts itself?

plug in is for chrome and FF, believe IE uses active x. sounds like a graphics issue. If AMD or Nvidia an update might be the fix. If another mfg you might try slimdrivers...It isn't rated above a 4, but worked well for me. Just a guess, but it looks to be driver issues
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  #11  
Old 08-11-11, 06:42
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Default Re: Programs randomly crashes and computer randomly restarts itself?

Quote:
Originally Posted by Bugballou View Post
plug in is for chrome and FF, believe IE uses active x. sounds like a graphics issue. If AMD or Nvidia an update might be the fix. If another mfg you might try slimdrivers...It isn't rated above a 4, but worked well for me. Just a guess, but it looks to be driver issues
Im inclined to agree that it is software related. the minidumps will help to identify the problem
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