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  #1  
Old 09-13-11, 20:51
levit8 levit8 is offline
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Default pc optimizer pro malware?

I have a machine that has pc optimizer pro installed. Looks like malware, but not sure.

Cheers.
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  #2  
Old 09-13-11, 21:00
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Default Re: pc optimizer pro malware?

Quote:
PCOptimizerPro is a program that is promoted as a system optimization tool. Some versions of this program may display deceptive or fraudulent claims about files, registry entries and/or other items on the system.
You should uninstall it if you are able to. If you still have problems, you can run through the Read and Run Me First procedures.
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  #3  
Old 09-14-11, 03:56
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Default Re: pc optimizer pro malware?

Followed all instructions up until rootrepeal, which gives an error.

Log attached.
Attached Files
File Type: log SUPERAntiSpyware Scan Log - 09-14-2011 - 15-00-44.log (2.4 KB, 4 views)
File Type: txt mbam-log-2011-09-14 (16-19-11).txt (1.2 KB, 4 views)
File Type: txt comboLog.txt (15.0 KB, 9 views)
File Type: txt repealError.txt (240 Bytes, 5 views)
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  #4  
Old 09-14-11, 05:33
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Default Re: pc optimizer pro malware?

What happened to the C:\Mglogs.zip?
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Old 09-14-11, 19:23
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Default Re: pc optimizer pro malware?

Here it is...
Attached Files
File Type: zip MGlogs.zip (242.7 KB, 10 views)
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  #6  
Old 09-15-11, 19:23
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Default Re: pc optimizer pro malware?

Now we need to use ComboFix by sUBs
  • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    • If it is not on your Desktop, the below will not work.
  • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
  • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
  • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
Code:
KILLALL::

DirLook::
C:\Users\aaron\AppData\Local\{1180AA94-EFB0-49F1-B1EA-E7433C3884AB}
C:\Users\aaron\AppData\Local\{4845642C-5309-40DC-B2CF-F6C28445FB9B}
C:\Users\aaron\AppData\Local\{52BF8E56-4335-46F2-A312-BDD7C5AA7D72}
C:\Users\aaron\AppData\Local\{5ABF4D5A-02CD-4B8A-B2F7-EE7F12327125}
C:\Users\aaron\AppData\Local\{77372403-7B84-4AC5-9178-B71AE0AEC5EF}
C:\Users\aaron\AppData\Local\{7FE3C2E1-7696-4EFE-8230-063D011BB81E}
C:\Users\aaron\AppData\Local\{9256CECB-4A8C-47E4-84C9-27E51933BB2B}
C:\Users\aaron\AppData\Local\{A67B3BE1-45A1-464F-AA98-E54D24C48589}
C:\Users\aaron\AppData\Local\{AEEA94C6-4CF3-4D7E-8699-98761839432A}
Folder::
C:\ProgramData\PC Optimizer Pro
File::
C:\Windows\{2521BB91-29B1-4d7e-9137-AC9875D77735}
C:\Windows\assembly\GAC_MSIL\Desktop.ini 
C:\windows\system32\c_05521.nl_
  • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
  • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
  • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  • Now use your mouse to drag CFscript.txt on top of ComboFix.exe



  • Follow the prompts.
  • When it finishes, a log will be produced named c:\combofix.txt
  • I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run


Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some information that will contain either the below line if no problem is found:
    • Done! Press ENTER to exit...
  • Or you will see more information like below if a problem is found:
    • Found non-standard or infected MBR.
    • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
  • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
  • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
  • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
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  #7  
Old 09-15-11, 20:42
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

No problems with instructions. Everything seems to be running ok.
Attached Files
File Type: txt comboLog.txt (17.0 KB, 3 views)
File Type: txt TDSSKiller.2.5.22.0_16.09.2011_10.13.13_log.txt (67.4 KB, 4 views)
File Type: txt MBRCheck_09.16.11_10.21.15.txt (15.6 KB, 2 views)
File Type: zip MGlogs.zip (259.2 KB, 1 views)
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  #8  
Old 09-15-11, 22:11
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Default Re: pc optimizer pro malware?

TDSSKiller reported finding and fixing a rootkit. MBRCheck reports all is okay now. Let's just try and be rid of these few bits and bobs.

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.
  • Right-click OTM.exe And select " Run as administrator " to run it.
  • Paste the following code under the area. Do not include the word Code.
Code:
:files
C:\Users\aaron\AppData\Local\{1180AA94-EFB0-49F1-B1EA-E7433C3884AB}
C:\Users\aaron\AppData\Local\{4845642C-5309-40DC-B2CF-F6C28445FB9B}
C:\Users\aaron\AppData\Local\{52BF8E56-4335-46F2-A312-BDD7C5AA7D72}
C:\Users\aaron\AppData\Local\{5ABF4D5A-02CD-4B8A-B2F7-EE7F12327125}
C:\Users\aaron\AppData\Local\{77372403-7B84-4AC5-9178-B71AE0AEC5EF}
C:\Users\aaron\AppData\Local\{7FE3C2E1-7696-4EFE-8230-063D011BB81E}
C:\Users\aaron\AppData\Local\{9256CECB-4A8C-47E4-84C9-27E51933BB2B}
C:\Users\aaron\AppData\Local\{A67B3BE1-45A1-464F-AA98-E54D24C48589}
C:\Users\aaron\AppData\Local\{AEEA94C6-4CF3-4D7E-8699-98761839432A}
C:\Users\aaron\AppData\Roaming\Microsoft\Windows\Templates\y47t1n5644x5845h1ovg73v
C:\Windows\System32\c_05521.nl_
:Commands
[emptytemp]
[Reboot]
  • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Push the large button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
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  #9  
Old 09-16-11, 00:59
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

The SteelWerX who am i error came up, and I can't remember whether I clicked what they asked me to.

Here are those two.
Attached Files
File Type: log 09162011_143100.log (4.5 KB, 5 views)
File Type: zip MGlogs.zip (257.5 KB, 5 views)
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  #10  
Old 09-16-11, 19:00
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Default Re: pc optimizer pro malware?

Could you please get this: c_05521.nl_ into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:
Quote:
%systemdrive%\MGTools\zip "%systemdrive%\collect.zip" C:\Windows\System32\c_05521.nl_
log retrievable @ C:\collect.zip
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  #11  
Old 09-16-11, 23:01
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

Here it is...
Attached Files
File Type: zip collect.zip (562 Bytes, 4 views)
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  #12  
Old 09-17-11, 07:13
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Default Re: pc optimizer pro malware?

Please go to virustotal and upload the following files for analysis, and let me know the results.

C:\Windows\System32\c_05521.nl_

If you right click the file are you able to get any information on it?
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  #13  
Old 09-17-11, 19:09
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

Right clicking gives all the usual information you'd epext to see, I don't know what info you are looking for.

Attached is the virustotal results
Attached Files
File Type: txt virusTotal results.txt (2.4 KB, 8 views)
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  #14  
Old 09-17-11, 19:16
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Default Re: pc optimizer pro malware?

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
  2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
    • "%userprofile%\Desktop\combofix" /uninstall
      • Notes: The space between the combofix" and the /uninstall, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
  3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
  6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  7. Go to add/remove programs and uninstall HijackThis.
  8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
    related to MGtools and some other items from our cleaning procedures.
  9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures pointed to by step 7 of the READ ME
      for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
  10. After doing the above, you should work thru the below link:
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  #15  
Old 09-17-11, 23:46
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

Thanx Kestrel13!

legendary...
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Old 09-18-11, 05:45
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Default Re: pc optimizer pro malware?

Chaslang has brought to my attention that you have a zero access infection that I missed. I have to go out for lunch now and then to work later on, but I have not forgotton you, I promise.
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  #17  
Old 09-18-11, 18:39
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Default Re: pc optimizer pro malware?

Download and run Win32kDiag per the below instructions:
  • Download this Win32kDiag and save to C:\Win32kDiag.exe. You must save it here!!!!
  • Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please attach this log
C:\win32kdiag.exe -f -r



Now we need to scan the system with this special tool.
  • Please download Junction.zip and save it to your root folder (C:\Junction.zip)
  • Unzip it and put junction.exe in the root folder (C:\junction.exe)
  • Now click Start => Run... => Copy and paste the following command in the run box and click OK:
    cmd /c junction -s c:\ >C:\log.txt
  • A command prompt window opens and also a license agreement from SysInternals will appear.
  • Accept the license agreement and the scan will begin.
  • Wait until a log file opens. Attach this C:\log.txt when it finishes (the command prompt window will close when it finishes). (How to attach items to your post)
  • NOTE: It scans your whole hard disk so if can take a long time. Be patient and don't do anything else while it is scanning.

And one more scanning tool I want to use to collect more information is OTL per the below.

Please download OTL by Old Timer to your desktop.
See the download links under this icon:
  1. Double-click OTL.exe to run (Vista and Win7 right click and select Run as Administrator)
  2. When OTL opens, change the Output (at the top-right portion of the program) to Minimal Output.
  3. Put check-marks in LOP Check and Purity Check.
  4. Now click the button.
  • When the scan is complete, two logs entitled OTL.txt and Extras.txt will be created on your desktop.
  • Attach both of these logs to your next message as well as any other requested logs.
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Last edited by Kestrel13!; 09-18-11 at 20:00.. Reason: added proper junction instructions
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  #18  
Old 09-19-11, 01:51
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

The running the command, the cmd window is only open for a second - then closes itself.

here is the win32diag log.
Attached Files
File Type: txt Win32kDiag.txt (2.6 KB, 7 views)
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  #19  
Old 09-19-11, 03:33
levit8 levit8 is offline
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Default Re: pc optimizer pro malware?

Sorry, running the junction.exe the cmd window opens for a second & closes.

OTM soon went 'not responding' not long after hitting 'run scan' then ran ok.

logs attached.
Attached Files
File Type: txt OTL.Txt (51.6 KB, 3 views)
File Type: txt Extras.Txt (43.4 KB, 1 views)
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  #20  
Old 09-20-11, 19:04
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Default Re: pc optimizer pro malware?

We need to run an OTL Fix
  • Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
Code:
Code:
:files
C:\windows\System32\c_05521.nl_
C:\Users\aaron\AppData\Local\{246D7D7A-1D69-4460-BCC5-FC7BF595CC54}
C:\Users\aaron\AppData\Local\{B9A75693-35B2-46E5-99F9-CCE92550DD20}
C:\Users\aaron\AppData\Local\{3B8A57F9-B2B3-43FD-B318-B6902160A324}
C:\Users\aaron\AppData\Local\y47t1n5644x5845h1ovg73v
C:\ProgramData\y47t1n5644x5845h1ovg73v
  
:commands
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot. ATTACH that report in your next reply.
Now go to this MGTools and download MGtools.exe.

Run the new C:\MGTools.exe and attach the new C:\MGlogs.zip
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