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You have an MBR infection. It would be best to first backup your data and personal files.

Now, if you don't have your install disc:
Download the appropriate file for your system:
Win7 64bit Recovery Environment

Win7 32bit Recovery Environment

You can use ImageBurn to create the disc.

Once you have created the disc, boot to the bios and change the boot order to CD/DVD as first boot device. Insert the disc and reboot.

Once in the Recovery Environment, type this:
Bootrec.exe /fixmbr

Reboot to normal mode and re-run MBRCheck and attach the new log.

Also you need to attach the requested log from MGtools.

 

We are starting to notice that running the fixmbr command is not being effective. It may be a new form of MBR infection that we need to look into. Have patience.

Please download mbr.exe and save it to the root directory, usually C:\ <- (Important!).

* Go to Start > Run and type: cmd.exe
* press Ok.
* At the command prompt type: c:\mbr.exe >>"C:\mbr.log"
* press Enter.
* The process is automatic...a black DOS window will open and quickly disappear. This is normal.
* A log file named mbr.log will be created and saved to the root of the system drive (usually C:\).
* Copy and paste the results of the mbr.log in your next reply.

If you have a problem using the command prompt, you can just double-click on mbr.exe to run the tool.

 

Go to the below link and follow the instructions for running TDSSKiller from Kaspersky

• TDSSkiller - How to run

Be sure to attach your log from TDSSKiller

 

That isn't showing any problems with your MBR. Please download the latest version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one. Run the exe and attach a new log.

I would also like you to bypass the router, assuming you have one and connect directly to your modem. Are you still being redirected?

 

If you are having other computers running through the router without incidence, then it is not the router.
We have been starting to see more and more threads where trying to fix the mbr is failing. If you want to backup your data and files, then you must not only reformat, but also repartition the drive to remove the faked mbr. Let me know what you want to do.

 

Let's try a few more things, because wiping the system would be a real PITA>

Now download The Avenger by Swandog46 to your Desktop.

See the download links under this icon
Extract avenger.exe from the Zip file and save it to your desktop.

1. Run avenger.exe by double-clicking on it.
2. Click OK at the warning to continue to use The Avenger
3. Do not change any of the check box options!
4. Shut down your protection software now to avoid possible conflicts.
5. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
   
6. Now click the button
7. Click Yes to the prompt to confirm you want to execute.
8. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
9. Your PC should reboot, if not, reboot it yourself.
10. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
11. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

*** Please print these instructions ***

1. Download Hiren's BootCD Iso to the desktop of a clean computer.
2. Extract the zipped HirensBootCD.zip to your desktop.
3. Open the extracted HirensBootCD folder and extract the zipped HirensBootCD.iso.
4. Double click the BurnToCD.cmd bat file contained in the HirensBootCD folder. This will launch BurnCDCC.
5. Insert a blank CD in your drive.
6. Press Start. This will burn the image to disc. After it has completed...
7. Restart your sick computer and boot from the HBCD you created.
o If your PC is not booting from the CD, you need to change the boot order:
+ Restart your PC
+ As soon as you get an image, press the Setup key. This is usually F2, F10, F12 or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
+ Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
+ Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
+ The tab should now show your current boot order.
+ If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
+ Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
o Your PC should now boot from your CD.
o Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
8. When the CD boots choose "DOS BootCD".

At the Hiren's BootCD main menu, select Next and hit Enter.

At the second menu select 1 MBR (Master Boot Record)Tools

In the list of MBR Tools select 1 MBR Work 1.08

This screen will show the hard drive configuration.

Type 5 to Install standard MBR code then hit Enter
Type 1 to select Standard then hit Enter
Type Y then hit Enter to confirm
Type E then hit Enter to exit
Press Ctrl+Alt+Del to restart the machine

Now reboot and re-run MBRCheck and attach the new log.

Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

Then attach the below logs:

* C:\MGlogs.zip

 

Please go to this site:
http://blog.webroot.com/2011/07/08/free-anti-popureb-tool-released/

Click on the highlighted words: "we are releasing this today to the public" to start the download. Run it and after a reboot, re-run MBRCheck and attach a new log.

 

I think we have found the problem. You have a faked new partition that is causing the issues. Let me consult with the others and then see if we can't remove that partition and run a fixboot command. Hang in there.

In the meantime, Let's run Combo:
* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

File::
C:\Windows\System32\drivers\npwvvazc.sys
C:\Windows\System32\drivers\otjuwdpl.sys
C:\Windows\SysWOW64\drivers\npwvvazc.sys
C:\Windows\SysWOW64\drivers\otjuwdpl.sys
C:\Users\Cushman\Local Settings\TEMP\21312560.od
C:\Users\Cushman\Local Settings\TEMP\614132832.dat
C:\Users\Cushman\Local Settings\TEMP\7537250.od
C:\Users\Cushman\Local Settings\TEMP\tmp54E2.tmp
C:\Users\Cushman\Local Settings\TEMP\VGX6B02.tmp
C:\Users\Cushman\Local Settings\TEMP\VGX6B70.tmp
C:\Users\Cushman\Local Settings\TEMP\VGX6B81.tmp
C:\Users\Cushman\Local Settings\TEMP\VGX6B91.tmp
C:\Users\Cushman\Local Settings\TEMP\CVR262.tmp.cvr
C:\Users\Cushman\Local Settings\TEMP\CVR3430.tmp.cvr
C:\Users\Cushman\Local Settings\TEMP\ddyw7xpt.0.cs
C:\Users\Cushman\Local Settings\TEMP\ddyw7xpt.cmdline
C:\Users\Cushman\Local Settings\TEMP\ddyw7xpt.dll
C:\Users\Cushman\Local Settings\TEMP\ddyw7xpt.err
C:\Users\Cushman\Local Settings\TEMP\ddyw7xpt.out
C:\Users\Cushman\Local Settings\TEMP\ddyw7xpt.tmp
C:\Users\Cushman\Local Settings\TEMP\CR_B26E1.tmp
C:\Users\Cushman\Local Settings\TEMP\CSC6A75.tmp

Folder::
C:\Users\Cushman\AppData\Local\{0D151434-8C76-4D9C-8441-A239A2713C9E}
C:\Users\Cushman\AppData\Local\{119B26F4-D955-46F1-A729-2600A7891EB8}
C:\Users\Cushman\AppData\Local\{11F708CC-A30F-41C3-8326-E5E641656343}
C:\Users\Cushman\AppData\Local\{1E338071-5DBE-4ECF-B1FC-66503002BBB3}
C:\Users\Cushman\AppData\Local\{3674E18F-B27A-462F-842F-EA53A0067571}
C:\Users\Cushman\AppData\Local\{3B9C3FEF-6C42-4583-8933-1A18C98B8E19}
C:\Users\Cushman\AppData\Local\{4E5840EB-37DD-497F-B140-7E84AD7038A8}
C:\Users\Cushman\AppData\Local\{501D999D-ABDB-4F6E-9D3B-C1AA6DDED7D0}
C:\Users\Cushman\AppData\Local\{579C5708-09E1-4E1A-9426-6625EDBF30C6}
C:\Users\Cushman\AppData\Local\{69DFB8FC-F900-42BD-BB0E-8D450573BB01}
C:\Users\Cushman\AppData\Local\{6F09EE0D-E09F-4BAA-B089-05301066707B}
C:\Users\Cushman\AppData\Local\{753F0B32-80F5-4A79-B7E6-7B4031F0318D}
C:\Users\Cushman\AppData\Local\{868B6173-ACF9-4E77-9DEB-3289C5B7DD15}
C:\Users\Cushman\AppData\Local\{8EC354D4-BD14-460A-98E9-7EE9F7BA4AA8}
C:\Users\Cushman\AppData\Local\{9AA4949A-B772-4962-9D41-3B62A2553A11}
C:\Users\Cushman\AppData\Local\{9CF1AA91-9405-40C0-B556-3DC4FA5CB9CF}
C:\Users\Cushman\AppData\Local\{AD860B1F-00FB-4F7A-A2AE-ECC64DF9DBD4}
C:\Users\Cushman\AppData\Local\{BF4775BE-9A4E-4BAB-89E9-74BAFE3F365C}
C:\Users\Cushman\AppData\Local\{D41A676B-1EBD-4EF3-8197-D90807034D3A}
C:\Users\Cushman\AppData\Local\{D6924F0F-8EF1-4DED-8233-D1BFCCBECC28}
C:\Users\Cushman\AppData\Local\{DFCCF7CB-547A-4F1D-9BEE-E5398DE1A9F8}
C:\Users\Cushman\AppData\Local\{F6ABD2AE-B6EF-4BFB-8F99-833C7AD7F780}
C:\Users\Cushman\AppData\Local\{FB6432A5-0105-4FFA-B3A7-8872B4649479}

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Attach the new Combo log.

 

Go into disk management and tell me if you see a partition this size:

Code:

Partition    Disk #0, Partition #3    
Partition Size    1,016.00 KB (1,040,384 bytes)    

Post a screen shot if you would.

 

Please follow these instructions ( You will need to remove the 1MB partition )>
http://forums.majorgeeks.com/showpost.php?p=1683434&postcount=5

Your OS drive is the 683GB drive, which you may have to make active.

After doing these steps, if the system does not boot normal, you may need to go back into the RE and choose the first option which is system repair.
Let me know how you get along with this.

 

In order to fix your redirects, you will need to remove that fake partition. Let me know if you have issues doing so.

In the meantime:

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
gesph
hlieh

File::
c:\windows\system32\drivers\npwvvazc.sys
c:\windows\system32\drivers\otjuwdpl.sys

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

 

Sounds like the issue is resolved. Let me know if you have any more problems.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0


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