Rootkit; factory reset; hopeless

Please follow these instructions:

READ & RUN ME FIRST. Malware Removal Guide

Also do this:
Please also download MBRCheck to your desktop.

See the download links under this icon

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

 

Preferably from a clean computer, I need you to download: gparted-live-0.10.0-3.iso (115.1 MB)
Windows 7 32-Bit (x86) Recovery Environment

Create a bootable CD, 1 for Gparted and 1 for the Windows 7 Recovery Enviroment, from the ISO images. You can use ImgBurn do this.

Now boot off of the newly created Gparted CD.


You should be here...
Press ENTER


By default, "do not touch keymap" is highlighted. Leave this setting alone and just press ENTER.


Choose your language and press ENTER. English is default [33]


Once again, at this prompt, press ENTER

You will now be taken to the main GUI screen below

According to your logs, the partition that you want to delete is Partition Size 1.83 MB (1,916,928 bytes)
Click the trash can icon to delete and then click Apply.

You should now be here confirming your actions:


Now you should be here:



Is "boot" next to your OS drive?

If "boot" is not next to your OS drive under "Flags", right-mouse click the OS drive while in Gparted and select Manage Flags

In the menu that pops up, place a checkmark in boot like the picture below:


Now double-click the button.

You should receive a small pop up like this:

Choose reboot and then press OK.

Now reboot from the Windows 7 Recovery Environment CD and execute the following commands:

• bootrec /FixMbr
• bootrec /fixboot
• exit

Once back in Windows.

Download MBRCheck.exe to your desktop.

• Be sure to disable your security programs
• Double click on the file to run it (Confirm the UAC prompt)
• A window will open on your desktop
• if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
• If nothing unusual is found just press Enter
• A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
• Attach that file.

 

You should not have bittorrent running at start up, as it may be how you got infected!!

Once you have completed those steps, if you can't boot it up, go back to the disc for the Win7 recovery environment and do the first item: start up repair. Then see if you can boot to normal mode.

Once you are up and running again, download The Avenger by Swandog46 to your Desktop.

See the download links under this icon
Extract avenger.exe from the Zip file and save it to your desktop.

1. Run avenger.exe by double-clicking on it.
2. Click OK at the warning to continue to use The Avenger
3. Do not change any of the check box options!
4. Shut down your protection software now to avoid possible conflicts.
5. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
   
6. Now click the button
7. Click Yes to the prompt to confirm you want to execute.
8. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
9. Your PC should reboot, if not, reboot it yourself.
10. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
11. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Just go ahead and download and create the disc's on your computer. And yes, I would stop bittorrent from loading at startup. I can give you a script to remove it once we get you back up and running.

 

If all you can do is safe mode, then yes, try to create them in that mode.

 

Are you having this issue on MG's or is your system not giving you privileges? Can you get access to a different computer to download and create the discs?

 

Crap, they must have pulled their links. Try this one:
Windows RC .iso

Make sure you use the Win7 32 bit download.

EDIT: That isn't working either. Hang on.

 

Try this one:
http://www.mediafire.com/?ii74cvb2p5xgy

 

Had you already removed the faked partition? Are you able to boot to normal mode now? If not, you may need to boot back to the Recovery Environment and run the first item ; Repair the start up. Tell me what is happening.

 

Looks like you are good to go.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0


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You are most welcome. Safe surfing.