C:\programdata\mcafee\virusscan\quarantine

mls200863 · Nov 26, 2011

Hi Major Geeks,

I am trying to do a specific cleaning with superantispyware and it is sitting on the quarantine for mcafee for over 45 minutes. Is this usual or is the cleaner "stuck". What can I do to fix this.
Thank you,
mls200863

chaslang · Nov 26, 2011

Welcome to Major Geeks!

mls200863 said: ↑

I am trying to do a specific cleaning with superantispyware and it is sitting on the quarantine for mcafee for over 45 minutes.
Click to expand...

Empty your McAfee Quarantine before running scans.

mls200863 · Nov 26, 2011

thanks chaslang,
now the quarantine is locked and not opening

chaslang · Nov 26, 2011

McAfee has been know to have a problem with their Quarantine folder if it gets too large. Not sure that is you problem though.

Disable McAfee and then manually delete their Quarantine folder. Not sure what version you have or where they are storing it now. In the past, I have seen them use one of the below folders

C:\Quarantine
C:\Documents and Settings/All Users/Application Data/McAfee/Virusscan\Quarantine

After deleting the whole folder, just recreate a new empty quarantine folder and then reenable McAfee. Also make sure that you empty your Recycle Bin afterwards

chaslang · Nov 26, 2011

Just found the below link which may be useful:

http://ugghani.blogspot.com/2011/03/how-to-delete-files-from-mcafee.html

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C:\programdata\mcafee\virusscan\quarantine

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C:\programdata\mcafee\virusscan\quarantine

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