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  #1  
Old 01-18-12, 05:52
watchntv's Avatar
watchntv watchntv is offline
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Default WebEx Network Recording Player Help

I am in an online course and if I miss a class, I can download the file and play it

I missed and downloaded the class1.arf file
and I'm supposed to use WebEx Network Recording Player Help to play it
but it wont play
It opens the first screen of the file and then stops with a popup that reads
UNKNOWN FILE FORMAT YOU MAY UPDATE YOUR NETWORK RECORDING PLAYER AND TRY AGAIN


the teacher has no clue, apparently I'm the only student who has had this issue
I can't figure out how to update, I did find out how to use previous versions of the player, but did not help
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  #2  
Old 01-18-12, 06:49
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Tueur Tueur is offline
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Default Re: WebEx Network Recording Player Help

Have you read this?

http://www.webex.com/play-webex-recording.html
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  #3  
Old 01-18-12, 07:27
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watchntv watchntv is offline
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Default Re: WebEx Network Recording Player Help

Quote:
Originally Posted by Tueur View Post
yes, I even went so far as to download that player again, the NBR, windows player, and then I was told the player I have is a newer version
I dont get why it wont play stilll
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Old 01-18-12, 14:50
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watchntv watchntv is offline
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Default Re: WebEx Network Recording Player Help

I was told that if I dowload the lectures and the icon of that saved lecture isnt greenish, I my player isnt properly installed
well, the iconsof the downloaded lectures are white, but I uninstalled my place and I tried to use VLc to play the thing and it wont
I dwnloaded the lecture again and it is still white!

what am I doing wrong?
Attached Images
File Type: jpg session icon.jpg (17.4 KB, 3 views)
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  #5  
Old 08-02-13, 03:58
troilus_4 troilus_4 is offline
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Default Re: WebEx Network Recording Player Help

Hi

I am facing the same issue. Did you get a solution for this? Kindly share.
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Old 11-23-13, 10:41
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Default Re: WebEx Network Recording Player Help

I had the exact same issue after downloading and installing the ARF player from the link supplied with an April Webinar ("Four Email Security Policy Tips that Can Stop Sensitive Information Leakage-20130418 1643-1"). The player supplied by that link (v. 2.23.2516) had not been updated to the newest v., which I obtained today from the same link supplied by watchntv on 1-18-12. I simply performed an in-place upgrade (i.e., ran the .msi installer for nbr2player v. 2.29.3221 without first uninstalling the previous v.) and all is now well. Hope this helps someone. The latest CSVE I was able find, Advisory ID: cisco-sa-20130904-webex, might also be of interest...
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